17 meilleures offres (dispatcher, alberta) (à pourvoir)

POLICE DISPATCHER TRAINEE
Royal Canadian Mounted Police —Red Deer, AB
- De 65 714 $ à 87 946 $ par an
- Heures supplémentaires
- Anglais
- Diplôme d'études secondaires
- Dactylographie
16 h
Security Dispatcher (Fulltime)
Guardium Security Services Ltd —Edmonton, AB
- De 17,50 $ à 19,50 $ de l’heure
- 12 Heures
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
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Bulk Petroleum Coordinator
North Central Co-operative Association Ltd. —Stony Plain, AB
- Temps plein
- Microsoft Word
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Transportation and Compliance Coordinator - Strathmore, AB
Magnum Cementing Sevices Operations Ltd. —Strathmore, AB
- Temps plein
- Microsoft Office
- Esprit d'analyse
- Certificat de premiers soins de base
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Operations Lead (Trans Tech Hauling)
Barnhart Crane & Rigging —Fort McMurray, AB
- Temps plein
- Microsoft Word
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Transportation Safety & Compliance Coordinator
Ashrav Logistics inc —Calgary, AB
- De 35 000 $ à 42 000 $ par an
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- Microsoft Office
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Dispatcher
Encore Trucking & Transport Ltd. —Edmonton, AB
- De 30 $ à 40 $ de l’heure
- Temps plein
- Service à la clientèle
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- Assurance Dentaire
- Bourses d'Études
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1 h
Oilfield Dispatcher
Ricks Oilfield Hauling —Redwater, AB
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- Assurance Dentaire
- Assurance Vision
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4 h
Trucking Dispatcher
Keenur Road Carrier Ltd. —Edmonton, AB
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3 h
Emergency Dispatcher (Full-time, Permanent)
Yellowhead County —Edson, AB
- De 64 649 $ à 80 165 $ par an
- 12 Heures
- Certification RCR
- Diplôme d'études secondaires
- Certificat de premiers soins de base
- Heures d'arrivée et de départ flexibles
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3 h
Dispatcher
Integrity Waste Solutions —Edmonton, AB
- Temps plein
- Service à la clientèle
- Expérience administrative
- Esprit d'analyse
- Assurance Invalidité
- Assurance Dentaire
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9 h
Driver Lead
O.N.E. Transport Group —Hinton, AB
- 24 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
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- Programmes de Bien-être
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5 h
Truck Dispatcher- Rig Moving
Donver Trucking / VDM Trucking —Edmonton, AB
- Heures supplémentaires
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10 h
Dispatcher
Dick's Lumber & Building Supplies —Calgary, AB
- Fins de semaine au besoin
- Anglais
- Sens de l'organisation
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9 h
Customer Service Representative
Park’N Fly —Edmonton, AB
- Fins de semaine au besoin
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6 h
Emergency Dispatcher (Casual)
Yellowhead County —Edson, AB
- De 28,02 $ à 30,52 $ de l’heure
- 12 Heures
- Certification RCR
- Diplôme d'études secondaires
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3 h
Traffic Clerk
Lineage Logistics —Calgary, AB
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
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5 h

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : dispatcher (alberta)

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POLICE DISPATCHER TRAINEE

Royal Canadian Mounted Police
Red Deer, AB

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Détails du poste

Temps plein
Il y a 16 heures

Compétences

Anglais
Diplôme d'études secondaires
Dactylographie
Compétences en communication

Description complète du poste

Royal Canadian Mounted Police

Closing date: July 27, 2026 - 23:59, Pacific Time

Reference number
RCM26J-099595-000344

Selection process number
26-RCM-EA-K-RED-OCC-148370

Location
Red Deer (Alberta)

Salary
$65,714 to $79,953

Level
PO-TCO-01 - LES-TO-01

Who can
Persons working or residing in Red Deer, Alberta or within a 250 km radius of Red Deer, Alberta.

Organization information
For further information on the organization, please visit Royal Canadian Mounted Police.

About the position

Work environment
You don't have to wear a uniform to make a difference!

Telecommunications Operators (9-1-1 Police Dispatcher) provide a critical service within the RCMP that support both public and officer safety through the provision of information and assistance. Telecommunications Operators are the hidden back bone for the work that our police officers carry out in communities across Canada.

➡️Shift Work: The 9-1-1 Police Dispatch Centres operate 7 days a week, 24 hours a day. You will be required to work irregular hours (mornings, evenings, weekends, and statutory holidays). Telecommunications Operators work in Communications Centres that operate 24 hours a day, 365 days a year which are located across the country in provincial, federal and municipal Communication Centres.

➡️What does the work involve?

Monitoring of police resources and systems with computer aided dispatch and monitoring systems
Telecommunications Operators respond to public requests for police assistance, and many provide emergency services as a Public Safety Answering Point for 9-1-1.
Telecommunications Operators often are the first point of contact with people who call the RCMP which gives you a chance to assist the public when they are facing a crisis and get them the resources and help they need.

https://rcmp.ca/en/alberta/careers/9-1-1-police-dispatchers

Following application and qualification in the application process and meeting essential criteria, appointees receive fully paid certification training. Upon successful completion of the training program, permanent Emergency Police Dispatchers work 4-on-4-off shift rotations averaging 37.5 hours per week.

Employees receive a comprehensive benefits package, in addition to competitive pension and leave allotments.

For additional information on government pensions and health care:
Public service pension at a glance: www.canada.ca/en/treasury-board-secretariat/services/pension-plan/plan-information/public-service-pension-glance.html
Public Service Health Care Plan summary: www.canada.ca/en/treasury-board-secretariat/services/benefit-plans/health-care-plan/public-service-health-care-plan-glance.html

Intent of the process
Candidates who are qualified at the TCO-01 level and who are selected for the Telecommunications Operator Training Program will be appointed to a determinate (term) appointment at the TCO-01 group and level.

The intent of the process is to establish a pool of qualified applicants for the training program. Positions may be staffed via specified term, acting appointments or assignments in Red Deer, Alberta.

Upon initial appointment as a Police Dispatcher Trainee, continued employment is conditional upon successful completion of classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching.

Only the TCO-01 (trainee) who successfully complete the training program will be assessed against TCO-02 criteria and placed in a pool of qualified TCO-02 which may be used to appoint determinately (term) or indeterminately (permanent) at the TCO-02 group and level (Salary: $72,282 to $87,946).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Important messages
TCO – JOB EXPECTATIONS: ALL APPLICANTS MUST PARTICIPATE IN AN INFORMATION SESSION

Candidates are required to attend a Career Presentation (anticipated for August 4, 2026). Only those who attend the Career Presentation will be able to register for the CritiCall exam (anticipated for the dates of August 07 - 14, 2026). Candidates who are successful at the exam will be required to participate in an interview.

Please note that if you have completed a PO-TCO-01 interview within the past 6 months, the results will remain valid until 6 months has lapsed, and those results would be applied to this staffing process.

As part of the medical profile standard, pre-placement and periodic occupational health evaluations for Public Service Employees will be administered by Health Canada or designate, in accordance with the Occupational Health Evaluation Guide (OHEG), and for Civilian Members will be administered by RCMP Health Services or designate, in accordance with RCMP Policy.

❗❗ You must clearly demonstrate in your screening questions how you meet the education and experience. It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

✅CritiCall assesses the following:
Decision making, keyboarding (minimum 40 words per minute), data entry (multi-tasking), data entry (multi-tasking with audio), memory recall: (audio), call summarization (multi-tasking), map reading, reading comprehension, spelling.

Candidates who have successfully passed Criticall will have their results applied to current and future Telecommunications Operator Trainee processes in Alberta on which they have applied or will if Criticall was completed within the last 365 days.

✅The Training Program is comprised of in-class training followed by field coaching.

✅Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only). Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

✅PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for written tests and interviews). Applicants who to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

✅In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

✅A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

✅Assessments comprise of an examination, interview and references.

✅Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

✅Candidates from outside the federal public service may be required to pay for their own travel and relocation expenses.

« We will only accept on-line applications received via the https://www.canada.ca/en.html site.»

Conditions of employment

CONDITIONS OF EMPLOYMENT:

Security clearance (Enhanced reliability status)
Work shift work (24 hours a day, 7 days a week and 365 days a year)
Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive
Exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing
Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time

Operational Requirements

OPERATIONAL REQUIREMENTS

Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law)
Work on short notice and overtime to meet operational needs
Participation in classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching

You need (essential for the job)

Your application must clearly explain how you meet the following

EDUCATION
A secondary school diploma, or employer-approved alternatives (See NOTE)

NOTE: The employer approved alternatives to a secondary school diploma are:

A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
An acceptable* combination of education, training and/or experience.

Acceptable is defined as suitable for a position as determined by the manager unless otherwise regulated by the employer.

Learn more about degree equivalency.

The following competencies will be assessed throughout the application process:

Effectively communicate – written
Ability to follow instructions

Applied / assessed at a later date

COMPETENCIES

Communication
Composure
Conscientiousness
Develops Self
Flexibility
Meeting Client Needs
Problem Solving
Teamwork

ABILITY TO

Effectively communicate – oral and written
Follow instructions
Recall details such as addresses, phone numbers and licence plates while performing other tasks
Prioritize
Read Maps
Type 40 w.p.m. with less than 5% error rate*

Please note over half of all applicants do not pass the CritiCall Exam due to inability to meet typing requirements. Applicants are strongly encouraged to ensure their typing skills are within the required limits prior to submitting application.

NOTE: The above-noted abilities are assessed throughout the hiring process, including through CritiCall - a specialized, computer-based testing program designed to evaluate the knowledge, skills and abilities essential for success in high-stress dispatch environments. For more information, applicants are encouraged to visit: https://criticall911.com/dispatcher-testing/applicants/

Language requirements (essential for the job)

Applied / assessed at a later date

English essential

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date

ASSET QUALIFICATIONS:
EXPERIENCE IN

Call-taking or dispatching in a police agency
Experience providing advice or services to the public
Experience working in an environment that requires multitasking*

Multitasking is defined as the performance of multiple tasks at one time.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you .

Learn more about diversity and inclusion in the public service.

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

How to

Learn more about ing for Government of Canada jobs.

Information you must provide A cover letter - This question will be used to assess your written communication and ability to follow directions. In 500 words or less, using proper grammar, sentence structure and paragraphs, please explain why you are choosing to

for this job posting. Include a few paragraphs describing your work experience over the past five years. Please do not include your resume as part of your cover letter as it is not required at this time.

We'd like to thank all those who . However, only the people selected for further consideration will be contacted.

Additional links

BEFORE YOU we strongly encourage you to watch the video link provided prior to completing an application to make sure that this type of work environment is right for you: Operational Communications Centre

Hiring organization contact

Name: Public Service Human Resources, K & G Divisions
Email address: [email protected]

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