25 meilleures offres (design manager, north york, on) (à pourvoir)

General Manager - Japanese Immersive Wellness Spa
Accencis Group —North York, ON
- De 100 000 $ à 120 000 $ par an
- Fins de semaine au besoin
- En présentiel
- Affaires
- Leadership
- Assurance Dentaire
- Congés payés
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Manager, Digital Design & Delivery
Dillon Consulting Limited —North York, ON
- De 95 000 $ à 145 000 $ par an
- Temps plein
- Travail hybride
- CAD
- Leadership
- Programme d'Aide aux Employés
- Heures d'arrivée et de départ flexibles
Senior Design Manager
Chanel —Toronto, ON
- De 125 000 $ à 135 000 $ par an
- Temps plein
- AutoCAD
- Microsoft Excel
- PMP
- Assurance Invalidité
- Assurance Dentaire
Learning & Development Manager, Design
TJX Canada —Mississauga, ON
- De 89 208,00 $ à 135 086,40 $ par an
- Temps plein
- Ressources humaines
- Formation et développement
- Affaires
- Bourses d'Études
il y a 6 jours
Lead Strength and Conditioning Coach
OsteoAlign —Aurora, ON
- De 23,03 $ à 36,06 $ de l’heure
- Temps plein
- Bilingue
- Anglais
- En présentiel
- Régimes de participation aux bénéfices
- Heures d'arrivée et de départ flexibles
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il y a 6 jours
Manager – A&D and Builder Development
Ciot Inc. —Concord, ON
- Temps plein
- Vente
- Développement commercial
- Capacités de présentation
- Réductions Tarifaires
- Assurance Invalidité
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HR Manager
The Bridg Group of Companies —Woodbridge, ON
- De 70 000 $ à 90 000 $ par an
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Assurance Vision
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Senior Estimator/Project Manager
Whitby Shores Landscaping —Whitby, ON
- De 60 000 $ à 150 000 $ par an
- Temps plein
- Gestion de projet
- Construction et rénovation
- Compétences en communication
- Assurance Dentaire
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Manager, Regional Operations
AVI-SPL —Markham, ON
- Temps plein
- PMP
- Service à la clientèle
- Gestion de projet
- Assurance Dentaire
- Assurance Vision
Sr. Manager, Development Engineering
SmartCentres —Vaughan, ON
- De 130 000 $ à 145 000 $ par an
- Temps plein
- Microsoft Word
- AutoCAD
- Génie civil
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Technical Design Manager
RESCo Energy Inc —Mississauga, ON
- De 100 000 $ à 135 000 $ par an
- Temps plein
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Programme d'Aide aux Employés
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Construction Project Manager(Chinese speaking, Low Rise Residential)
Betterview Construction Ltd —Richmond Hill, ON
- De 90 000 $ à 100 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Warehouse & Logistics Manager - Trading Cards and Collectibles
Keeper Collect —Thornhill, ON
- De 55 000 $ à 65 000 $ par an
- Contrat
- Gestion des stocks
- Sens de l'organisation
- Expérience en entrepôt
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Senior Designer & Project Manager
Artisan Woodworks & Design Studios —Bolton, ON
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Travail hybride
- AutoCAD
- Microsoft Excel
- Gestion de projet
- Assurance Dentaire
- Travail à domicile
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General Site Supervisor-ICI/Retail/QSR (Commercial GC Only)
Cambria Design Build —Ontario
- De 83 000 $ à 130 000 $ par an
- Nuits au besoin
- Microsoft Office
- Expérience en supervision
- Certificat de premiers soins de base
- Assurance Invalidité
- Assurance Dentaire
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il y a 7 jours
Regional HVAC Sales Manager - WSHP
CGC Group —Mississauga, ON
- Temps plein
- Ingénierie
- Microsoft Office
- Développement commercial
- Assurance Dentaire
- Programme d'Aide aux Employés
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Dental Lab Manager
esthetics Dental Lab —Richmond Hill, ON
- De 35 $ à 40 $ de l’heure
- Temps plein
- Expérience en laboratoire
- En présentiel
- Leadership
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Project Manager Design/Build & General Contracting
IBX Services —Toronto, ON
- De 60 000 $ à 110 000 $ par an
- Temps plein
- AutoCAD
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Print & Graphics Production Assistant Manager
Axe Media Group —Markham, ON
- De 22 $ à 25 $ de l’heure
- Fins de semaine au besoin
- En présentiel
- Production
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il y a 1 jour
Print Project Manager, Signage and Graphics
Astley Gilbert Limited —North York, ON
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Office
- Gestion de projet
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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Future Leaders Program - People & Culture
Rothmans, Benson & Hedges —Toronto, ON
- À partir de 126 888 $ par an
- Temps plein
- Anglais
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Senior Program Manager
Confidential —Etobicoke, ON
- À partir de 100 000 $ par an
- Temps plein
- Baccalauréat
- Diplôme universitaire non requis
- En présentiel
- Assurance Dentaire
- Congés payés
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Tech Lead
Tactable —Toronto, ON
- De 150 000 $ à 190 000 $ par an
- Temps plein
- Travail hybride
- Azure
- Anglais
- AWS
- Assurance Dentaire
- Congés payés
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Cabinet Shop Manager
Bellsam Contracting Ltd —North York, ON
- De 35 $ à 45 $ de l’heure
- Temps plein
- Menuiserie
- Port de charges lourdes
- Anglais
Postuler rapidement
il y a 14 jours
Landscape Construction Lead Hand
Curbz Landscaping Inc —Toronto, ON
- De 30 $ à 35 $ de l’heure
- Temporaire
- Construction et rénovation
- En présentiel
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : design manager (north york, on)

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General Manager - Japanese Immersive Wellness Spa

Accencis Group
North York, ON

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Vente au détail de luxe
Sourçage
Japonais
Certification SARP
Hôtellerie
Affaires
Leadership
Compétences en communication

Description complète du poste

About Accencis Group

Accencis Group — Accelerate. Empower. Grow. is a fast-growing Canadian franchisor and brand management company with a proven track record of building, scaling, and operating premium brands across food, beverage, wellness, fitness, and lifestyle sectors.

Since launching its first concept in 2014, Accencis has grown into a multi-brand platform with over 18 distinctive concepts including The Captain’s Boil, % Arabica, Midori Ramen, Dear Saigon, Glass Kitchen, HeyTea, Rumble Boxing, Pears, Bakebe, Susu Siam, Altitude Golf, Osha Mookata, and Hiyogurt. The group is led by experienced entrepreneurs, executives, former franchisees, and strategic investors who focus on disciplined growth through strong unit economics, operational excellence, and hands-on brand support.

Over the coming years, Accencis is projected to operate 115+ locations globally, with a strong emphasis on flagship concepts that establish best-in-class operating standards and scalable playbooks.

About Akua

Akua is Accencis Group’s contemporary Japanese spa and wellness concept, located in the Greater Toronto Area. The name Akua (アクア), derived from “aqua” or “water,” evokes purity, calm, and renewal—values deeply rooted in Japanese wellness philosophy.

Akua is our 80,000+ sq ft flagship wellness destination blending onsen-inspired bathing, holistic spa treatments, advanced wellness technologies, and a carefully integrated food & beverage offering into a seamless guest journey. Designed as a landmark experience, Akua will serve both as a premier destination spa and as the operational blueprint for future expansion across Canada and beyond.

Position Summary

The General Manager (GM) is the senior operational, financial, and cultural leader of Akua. This role owns end-to-end business performance, including pre-opening execution, launch, daily operations, revenue optimization, guest experience, team leadership, food & beverage performance, compliance, asset care, and long-term scalability.

The GM is both operator and brand steward, accountable for delivering exceptional Japanese-inspired hospitality while building the systems, standards, and KPIs required to scale Akua into a multi-unit platform.

Key Responsibilities

1. Pre-Opening & Launch Leadership

Lead all pre-opening activities in collaboration with Accencis HQ, designers, contractors, and consultants.
Validate spa flow, treatment room mix, wet-zone programming, retail layout, and F&B integration.
Build full operating infrastructure, including:
Organizational structure and staffing model
SOPs, service rituals, and brand standards
Treatment menus, pricing architecture, and booking policies
Guest journey mapping across spa, wellness, and F&B
Membership program design, pricing, and utilization controls
Recruit, onboard, and train all departments.
Partner with marketing and PR teams to execute a coordinated launch.

2. Operational Excellence

Oversee all spa, wellness, retail, and F&B operations.
Ensure consistent service delivery, safety, hygiene, and SOP adherence.
Implement and optimize spa management systems for scheduling, billing, inventory, and reporting.
Maintain operational consistency across all demand cycles.

3. Revenue Management & Yield Optimization

Own total revenue strategy across treatments, memberships, retail, and F&B.
Actively manage RevPATH (Revenue per Available Treatment Hour) as a primary performance metric.
Optimize revenue through:
Dynamic pricing by daypart, weekday/weekend, and seasonality
Treatment mix optimization (high-margin vs low-margin services)
Therapist utilization and schedule efficiency
Add-ons, bundles, and experiential upgrades
Manage membership economics to maximize lifetime value without cannibalizing full-price demand.
Increase average spend per guest through cross-category integration.

4. Food & Beverage as a Wellness Pillar

Own wellness-driven F&B strategy as part of the guest experience.
Oversee menu development, sourcing, pricing, margin control, and quality.
Integrate food & beverage touchpoints into the guest journey (arrival rituals, post-treatment recovery, hydration).
Ensure food safety compliance, licensing, and vendor management.
Drive incremental revenue through functional beverages, teas, light wellness foods, and retail-ready consumables.

5. Guest Experience & Brand Delivery

Champion a guest-first culture rooted in omotenashi.
Personally oversee VIP guests, complaints, and service recovery.
Ensure all touchpoints reflect Akua’s luxury Japanese positioning.
Monitor guest feedback, reviews, and satisfaction scores and translate insights into action.

6. Team Leadership & Culture

Build and retain a high-performing, emotionally intelligent team.
Lead performance reviews, coaching, and development.
Foster accountability, inclusivity, and wellness-centric culture.
Enable cross-department collaboration.

7. Financial, Compliance & Risk Management

Own full P&L responsibility.
Manage labor efficiency, COGS, and operating expenses.
Ensure compliance with health, safety, labor, and spa-specific regulations.
Lead audit readiness, inspections, incident reporting, and risk mitigation.

8. Asset Care & Preventive Maintenance

Establish preventive maintenance programs for all spa and wet-zone assets.
Manage vendor SLAs and minimize downtime.
Forecast CapEx and protect long-term asset performance.

9. Data, Reporting & Executive Communication

Build dashboards and reporting frameworks.
Use data to drive staffing, pricing, promotions, and service mix.
Deliver regular operational and financial updates to Accencis leadership.

10. Brand Stewardship & Scalability

Develop SOPs, training systems, and playbooks for future locations.
Serve as flagship operator and reference model.
Support Accencis in multi-unit rollout planning.

Qualifications & Experience

Required Experience

7–10+ years of progressive leadership experience in luxury spa, wellness, resort, or boutique hospitality environments.
Minimum 3 years in a General Manager, Director of Operations, or equivalent senior leadership role, with full accountability across operations, people, and financial performance.
Proven experience leading pre-openings, flagship launches, or major operational transformations.
Demonstrated ability to manage complex, multi-department operations, including spa services, guest experience, food & beverage (or hospitality service integration), facilities, and retail.
Track record of building high-performing teams and leading multidisciplinary staff across different functions and seniority levels.
Experience operating within brand-driven, standards-led organizations, ideally with exposure to multi-unit or franchisor environments.
Exceptional verbal and written communication skills, with the ability to clearly articulate vision, expectations, and feedback across all levels of the organization.

Education

Degree or diploma in Hospitality Management, Business Administration, Spa/Wellness Management, or a related field preferred.

Job Types: Full-time, Permanent

Pay: $100,000.00-$120,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

North York, ON M2H 2N8: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : design manager (north york, on)

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