5 meilleures offres (technical support specialist, grande prairie, ab) (à pourvoir)

Operational Platform & Software Specialist
Rocky Mountain Soap Company —Alberta
- Temps plein
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- POS
- Sens de l'organisation
- Régimes de participation aux bénéfices
- Assurance Dentaire
il y a 14 jours
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RHI Magnesita —Canada
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Senior Client Onboarding Specialist
Rise People Inc. —Canada
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Technical Support Supervisor - Automotive
EBlock Inc. —Canada
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Sales Representative - Manitoba & Ontario
PeopleWork YYC —Canada
- De 100 000 $ à 300 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
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il y a 10 jours

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Operational Platform & Software Specialist

Rocky Mountain Soap Company
Alberta

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Détails du poste

Temps plein
Il y a 14 jours

Avantages

Régimes de participation aux bénéfices
Assurance Dentaire

Compétences

Gestion des coûts
Négociation des modalités
Expérience en gestion de projets ou programmes techniques
Gestion des contrats
Informatique
Power BI
Administration de système
Gestion des fournisseurs
Coaching
NetSuite
Shopify
Contrôle des coûts
Gestion de projets informatiques
Support informatique
POS
Sens de l'organisation
Contrats
Expérience en gestion de projet
Compétences en communication

Description complète du poste

Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for over 25 years we've been students of this glorious Earth — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Our 14 locations nationwide are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

The Operational Platform and Software Specialist is responsible for the operating, planning, and continued configuration of software platforms that support business operations at Rocky. This role requires an ability to understand Rocky's operations with sufficient technical knowledge of software platforms to operate and adjust as required, and manage relationships with third-party suppliers.

This position works Monday through Friday in a hybrid capacity from our workshop in Canmore, Alberta, requiring a minimum of three days per week on site.

What you'll be doing

Management of software platforms to support the business
Serve as the primary liaison with system and platform partners and vendors, overseeing relationships and leading contract negotiations
Lead project management for upgrades, feature adds/changes, implementation of new platforms, modules, and/or functionality.
Provide system support across the business, which includes all troubleshooting, and systems and hardware procurement for all employees and retail stores
Oversee ongoing system administration, setup and maintenance of data flows and integrations
Evaluate and implement platform improvements from a financial and organizational perspective that support strategic objectives
Work with individuals and groups throughout the organization to provide technology solutions based on the organization's needs
Provide coaching, training, and support for software platforms as required to the organization, including SOP creation
Ensure the accuracy of data within platforms through the implementation and monitoring of controls, both technical and operational
Manage appropriate access to systems through system administrative controls, including account creation and review.
Utilize systems to formulate regular and ad hoc reports to provide the business with the information required to make informed decisions
Oversee the IT budget, ensuring effective allocation, cost management and alignment to contracts

Does this sound like you?

Proven advanced operational and functional knowledge of various software platforms, including Enterprise Resource Planning (NetSuite), Point of Sale (Shopify), ShipStation, StoreForce, Celigo Integrator, Microsoft, PowerBI
Certification in Information Systems, or Computer Science
Minimum 2 years of experience in system operations
Strong organizational skills with a solid technical understanding and budget management
Proven ability to learn and make use of new functions and technologies
Demonstrated Project Management experience and skills
Strong communication skills, both oral and written

What's in it for you?

Significant product discounts and quarterly allowances
Subsidized group medical and dental benefits for you and your family
Share in Rocky’s success - The Great Game profit sharing program
Generous paid annual vacation and personal days
Healthy lifestyle support through an annual allowance
Access to a dedicated Rocky coach to help you optimize your potential
The opportunity to participate in Culture Club organized activities

Application

We are accepting applications for the Operational Platform and Software Specialist position until a suitable candidate is found.
Eligibility: Candidates must be legally authorized to work in Canada.

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technical support specialist emplois - grande prairie, ab

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