12 meilleures offres (front desk evenings closing, delta, bc) (à pourvoir)

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Front Desk & Sales Support

Londie Pilates Health Club
Port Moody, BC

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Détails du poste

Temps partiel

Avantages

Heures d'arrivée et de départ flexibles

Compétences

Microsoft Word
Google Suite
Tarification
Vente
Anglais

Description complète du poste

Front Desk & Sales Support

Part-Time | Port Moody, BC | In-Studio

Londie is a reformer Pilates and wellness studio opening in Port Moody, created from a quiet knowing that movement could be more than exercise. We offer reformer Pilates alongside restorative therapies, including infrared sauna, red light therapy, halotherapy, and compression therapy. Londie exists to bring movement and recovery together as one seamless and essential experience. Everything we’re creating is designed to help people feel clear, capable, and at home in their body. And that experience begins long before anyone steps onto a reformer.

It begins at the front desk.

We are looking for a Front Desk & Sales Support team member who understands that creating an exceptional experience is not just about being welcoming, but consistently delivering thoughtful, detail-oriented service while taking ownership of the client journey from start to finish.

ABOUT THE ROLE

As part of the Londie Front of House team, you are the first and last point of contact for every person who walks through our doors. You set the tone for the entire experience.

This role is rooted in warm, attentive client care. But it also carries real responsibility for membership sales and studio growth. The first 6-8 weeks will be strongly focused on presale membership sales. You are confident in guiding clients toward decisions that are right for them, including clear and comfortable conversations about memberships and pricing.

This role is best suited to someone who thrives at the intersection of:

Client Experience: warmth, presence, and genuine connection
Sales: confidence, clarity, and follow-through
Operations: organization, consistency, and attention to detail

SUCCESS IN THIS ROLE LOOKS LIKE

Membership conversion and retention targets are consistently met
Every interaction feels warm, intentional, and consistent
Clients are greeted promptly, by name, and feel welcomed
The front desk runs smoothly, efficiently, and without confusion
Clients leave feeling confident in their next step
The studio environment is clean, organized, and aligned with Londie standards

WHAT YOU WILL DO

Membership & Sales

Guide prospective clients through membership options with confidence, contributing to membership conversion and retention goals
Have clear, comfortable conversations about pricing and value
Follow up with new and lapsed clients to nurture their connection to the studio
Communicate offerings with clarity and authenticity

Welcome & Connect

Greet every client warmly and by name whenever possible
Check clients into classes, process payments, and manage bookings through Arketa
Give studio tours and introduce new clients to the Londie experience
Answer questions about classes, therapies, memberships, and studio policies clearly and kindly
Create an arrival and departure experience that feels calm and personal

Studio Support

Maintain the front of house area to Londie's presentation standards throughout your shift
Support opening and closing procedures
Manage retail display, stock, and sales
Support the wider team with day-to-day studio needs as they arise

YOU MIGHT BE THE RIGHT FIT IF...

You make people feel seen before they even say a word
You are comfortable and confident talking about value, memberships, and sales without it ever feeling pushy
You are a natural connector who genuinely enjoys meeting and caring for people
You are organized, reliable, and take quiet pride in a well-run shift
You communicate warmly and clearly, whether with a first-time visitor or a long-time member
You thrive in an environment where no two mornings are exactly the same
You are drawn to wellness, movement, and spaces that are designed with intention
You take initiative rather than waiting to be told what to do
You are available for a mix of shifts including early mornings, evenings, and weekends

LOVELY TO HAVE, NOT ESSENTIAL

Experience in a boutique fitness, wellness, spa, or hospitality environment
Familiarity with Arketa or similar studio management software
A background in or curiosity about Pilates, recovery therapies, or wellness
Experience in a client-facing sales or membership role
A love of community and what it feels like to be part of one

WHAT WE OFFER

Competitive hourly rate, reflective of your experience
Flexible hours. We are open to part-time and full-time arrangements, including early mornings, evenings, and weekends
Complimentary access to reformer Pilates classes and recovery therapies
An intentionally designed studio environment to spend your working hours in
A warm, close-knit team and the chance to be part of something from the very beginning
Opportunity to grow with Londie as the studio expands

HOW TO APPLY

We would love to hear from you. Please send your resume and a short cover letter to [email protected].

Use the subject line: Application: Front Desk & Sales Support

In your letter, tell us a little about how you connect with people, what draws you to a role like this, and what kind of environment helps you do your best work. We read every application with care.

Only shortlisted candidates will be contacted. We appreciate the time you take to apply.

Pay: $22.00-$25.00 per hour

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk evenings closing (delta, bc)

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