25 meilleures offres (human resources administrator, burlington, on) (à pourvoir)

General Office Assistant (MSR)
Operating Engineers Benefits Administration Corporation (OEBAC) —Oakville, ON
- De 51 449,99 $ à 64 312,49 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
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Total Rewards Administrator
ROCKWOOL Group —Milton, ON
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- Microsoft Excel
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il y a 9 jours
Administrator, Canadian Payroll
Hammond Power Solutions Inc. —Guelph, ON
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- Anglais
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- Programme d'Aide aux Employés
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il y a 13 jours
Bilingual Human Resources Administrator (English & French)
Jonview —Etobicoke, ON
- À partir de 48 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Invalidité
- Assurance Dentaire
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Payroll and Benefits Administrator
Daybar Industries Ltd —Brampton, ON
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Excel
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- Sens de l'organisation
- Assurance Dentaire
- Assurance Vision
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il y a 8 jours
Senior Lead Administrator
The Safehaven Project for Community Living —Toronto, ON
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Assurance Invalidité
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HR Administrator
Fuze HR Solutions Inc. —Toronto, ON
- De 22 $ à 26 $ de l’heure
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- Travail hybride
- Microsoft Office
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- Heures d'arrivée et de départ flexibles
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il y a 7 jours
Head Office Administrator
Duka Property Management Inc. —Mississauga, ON
- De 38 000 $ à 40 000 $ par an
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- Expérience administrative
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- Compétences en informatique
- Assurance Dentaire
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il y a 9 jours
HR Administrator Contract ( 1 year)
Messer Canada —Mississauga, ON
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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il y a 2 jours
HR Administrator/Assistant - Full-Time - Burlington, ON (Co-op Students Welcome!)
Chit Chats —Burlington, ON
- À partir de 43 000 $ par an
- Temps plein
- Sens de l'organisation
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
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il y a 3 jours
Payroll Administrator - Part-time, 1 year Contract - Express Scripts Canada
The Cigna Group —Mississauga, ON
- De 40 $ à 47 $ de l’heure
- Temps partiel
- Microsoft Excel
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Talent Acquisition Administrator - Contract
Amrize —Mississauga, ON
- De 55 000 $ à 65 000 $ par an
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il y a 9 jours
HR Shared Services Specialist - Canada - Bilingual
Medtronic —Brampton, ON
- De 64 000 $ à 80 000 $ par an
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- Bilingue
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- Anglais
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Employer Experience Analyst
OMERS —Toronto, ON
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- Compétences rédactionnelles
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il y a 1 jour
Payroll Administrator (Contract)
Rockwool —Milton, ON
- De 60 000 $ à 65 000 $ par an
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- Microsoft Excel
- Finance
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il y a 3 jours
Senior Learning and Development Specialist/Spécialiste principal en formation et en perfectionnement
MDA —Brampton, ON
- De 100 000 $ à 125 000 $ par an
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- Microsoft Powerpoint
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il y a 13 jours
Human Resources Administrator
GDI Services (Canada) LP —Mississauga, ON
- De 45 000 $ à 50 000 $ par an
- Microsoft Office
- Expérience administrative
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il y a 6 jours
People Experience Advisor - Employee Programs
Mondelēz International —Toronto, ON
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Pension Analyst, Member Services
CAAT Pension Plan —Toronto, ON
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Learning Coordinator
BDO —Toronto, ON
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Temporary Office Administrator
Crown Holdings —Toronto, ON
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- Microsoft Powerpoint
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il y a 2 jours
Human Resources Business Partner
Rhenus SE & Co. KG —Mississauga, ON
- 60 000 $ par an
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il y a 2 jours
Office Administrator
Cerelia Bakery Canada LP —Mississauga, ON
- 65 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
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EDI, Anti-Racism & Student-Athlete Engagement Specialist
McMaster University —Hamilton, ON
- De 69 652 $ à 104 478 $ par an
- Temps partiel
- Travail hybride
- Microsoft Word
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- Microsoft Office
il y a 13 jours
HR Administrator
Trillium Logistics —Caledon, ON
- De 55 000 $ à 65 000 $ par an
- 8 Heures
Postuler rapidement

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General Office Assistant (MSR)

Operating Engineers Benefits Administration Corporation (OEBAC)
Oakville, ON

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Événements d'Entreprise
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Centre d'appels
Microsoft Office
Réception
Compétences en informatique
Compétences en communication

Description complète du poste

Job Profile:

The General Office Assistant (MSR) position is the voice of the organization, providing members with accurate, relevant and timely information about their pension and benefits plans. This includes responding to basic inquiries, monitoring the phones, and ensuring incoming calls are addressed in timely, professional manner.

Job Responsibilities/Duties:

1. To provide front line, platinum-level service to the members by:

having the initial conversation with each member calling OEBAC to determine their unique needs and the appropriate support required;
answering questions relating to the pension and benefits plans and educating callers on plan specifics;
responding professionally to member inquiries received via phone or email and ensuring appropriate action is taken;
maintaining complete and accurate case notes pertaining to each call answered;
working closely with the plan administrators to ensure all member requests, inquiries and issues are resolved in a timely manner;
building and maintaining professional relationships with the members by assisting to educate members on all aspects pertaining to the pension and benefits plans;
ensuring the highest level of service is provided;
responding to requests for information from plan members;
updating plan member information as required;
verifying the eligibility of members;
distributing materials and forms;
assisting members with the completion of pension and benefit forms;
forwarding completed applications for pension and benefits to plan administrators for review and processing;
answering member questions concerning eligibility and dollar bank value;
assisting plan members with changes i.e. life change events, beneficiary changes, requests for information for marriage breakdowns, etc.;
consulting with the Senior MSR: Escalation Attendant, and managers, about sensitive and complex issues and escalating issues for resolution as appropriate;
taking messages and forwarding relevant call details to the appropriate department or party for higher level service as needed;
maintaining a strict level of confidentiality in all member interactions.

2. To assist with the timely completion of all general administrative tasks on the call centre floor, including but not limited to:

assisting with Personal Information Forms (PIFs) processing as needed;
assisting with the timely processing of SUB Plan claims as needed;
assisting with the maintenance of call centre notes in the system/database.

3. Other duties as assigned by the Business Manager, Executive Director, Department Manager and/or Human Resources Department, including but not limited to:

providing switchboard and reception coverage as needed;
assisting in the processing of postal mail and courier deliveries as needed;
assisting with mailouts and/or delivering mail to the post office as needed;
acting as backup coverage to the evening shift as assigned.

Job Requirements:

Must have strong customer service experience, preferably within the Pension and Benefit industry and/or relevant Pension and Benefit education or credentials;
Experience working in an office setting such as a doctors office or insurance office is preferred;
Must demonstrate knowledge of pension and benefit processes and terminology;
Call centre and/or reception experience would be considered an asset;
Passionate about helping others;
Excellent customer service skills with an extremely positive and upbeat demeanour;
Excellent written and verbal communication skills;
Dedicated to providing a meaningful customer experience;
Empathetic and able to handle emotional persons in a mature, professional manner;
Results-oriented;
Enjoys working in a fast-paced environment;
Strong attention to detail in a high-volume workload setting;
Confidentiality and protection of information is paramount;
Above average computer skills and proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook;
Knowledge of construction industry multi-employer pension and benefit plans, including eligibility banks, is considered an asset.

Work Conditions:

This is an in-person role only;
Manual dexterity required to operate computer and peripherals;
Challenging and constantly changing work environment;
Ability to handle difficult situations with emotional maturity.

If you are qualiﬁed and interested in this position, please submit your resume, to the attention of Human Resources, outlining your qualiﬁcations and suitability to this position.

OEBAC also welcomes applications from persons with disabilities and, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accommodations are available on request for those who require disability supports while taking part in all aspects of the selection process.

Pay: $51,449.99-$64,312.49 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : human resources administrator (burlington, on)

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