25 meilleures offres (dispatcher, bolton, on) (à pourvoir)

Dispatcher / Service Coordinator for HVAC
Temp Air Control / C.H.S Air Conditioning Limited —Alliston, ON
- De 55 000 $ à 72 800 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 4 jours
City Dispatcher
Carmen Transportation —Toronto, ON
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Saisie de données
- Sens de l'organisation
- En présentiel
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
Dispatcher
Harrier Transport Inc —Bolton, ON
- De 17,75 $ à 30,45 $ de l’heure
- Temps partiel
- Esprit d'analyse
- Saisie de données
- Dactylographie
Postuler rapidement
il y a 3 jours
Dispatcher (Transportation & Logistics) – Full-Time – Bolton, ON
TORONTO COAST TRUCKING LTD. —Bolton, ON
- De 17,20 $ à 31,20 $ de l’heure
- Temps plein
- Esprit d'analyse
- Saisie de données
- Sens de l'organisation
Postuler rapidement
Dispatcher/Customer Service
AGI Transport Inc —Caledon, ON
- De 19 $ à 23 $ de l’heure
- Fins de semaine au besoin
- Microsoft Outlook
- Service à la clientèle
- Anglais
Postuler rapidement
il y a 3 jours
Dispatcher / Customer Service Representative - Western Canada & Cross Border
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 40 000 $ à 70 000 $ par an
- Temps plein
- Service à la clientèle
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Flatbed Dispatcher
DM TRANSPORT —Bolton, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Outlook
- Esprit d'analyse
- Saisie de données
Postuler rapidement
il y a 10 jours
Service Dispatcher – North York, ON
Hobart Canada —Toronto, ON
- De 50 000 $ à 65 000 $ par an
- Heures supplémentaires
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Programme d'Aide aux Employés
- Assurance Vision
Postuler rapidement
il y a 2 jours
Dispatch Team Lead (Nights)
Warren Gibson Ltd —Alliston, ON
- Temps plein
- Expérience administrative
- Diplôme d'études secondaires
- Expérience en supervision
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
NIGHT Experienced Dispatcher
Metro Xpress Inc —Caledon, ON
- De 18 $ à 23 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
Dispatcher - Mississauga (Skymark)
Royal drugs —Mississauga, ON
- 20,19 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Réductions Tarifaires
- Assurance Dentaire
Dispatcher
Total Sanitation Services —Hillsburgh, ON
- De 20 $ à 30 $ de l’heure
- Contrat
- Service à la clientèle
- En présentiel
- Compétences en communication
Postuler rapidement
DISPATCHER
The Home Depot Canada —Vaughan, ON
- De 50 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Régimes de participation aux bénéfices
11 h
Full Time Security Dispatch - TD Centre
Paladin Security —Toronto, ON
- 24 $ de l’heure
- Temps plein
- Certification RCR
- Compétences rédactionnelles
- Certificat de premiers soins de base
Postuler rapidement
5 h
Talent Pool - Dispatcher Mortuary Assistant
Ministry of the Solicitor General —Toronto, ON
- De 1 211,47 $ à 1 426,28 $ par semaine
- Temporaire
- Bilingue
- Microsoft Word
- Microsoft Outlook
il y a 9 jours
Dispatcher
Vintage haulers —Brampton, ON
- De 2 866,67 $ à 4 769,25 $ par mois
- Temps plein
- Esprit d'analyse
- Saisie de données
- Dactylographie
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Truck Drivers Supervisor (Amazon Fulfilment)
TANX TRANSPORT INC —Brampton, ON
- De 37,50 $ à 38,50 $ de l’heure
- Temps plein
- Anglais
- Diplôme d'études secondaires
- Expérience en supervision
Postuler rapidement
Dispatcher
THE MILLER GROUP —Gormley, ON
- De 63 000 $ à 75 000 $ par an
- Sur appel
- Microsoft Office
- Diplôme d'études secondaires
- Construction et rénovation
il y a 8 jours
Dispatcher
TransAm Carriers —Concord, ON
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
Security Dispatcher
Halton Healthcare —Oakville, ON
- De 26,82 $ à 29,76 $ de l’heure
- 12 Heures
- Service à la clientèle
- Diplôme d'études secondaires
- Compétences en informatique
Postuler rapidement
il y a 3 jours
Dispatch Supervisor YYZ (Ext)
Unifi Aviation Canada, Inc. —Toronto, ON
- 29,50 $ de l’heure
- Heures supplémentaires
- Diplôme d'études secondaires
- Jours fériés payés
- Congés payés
Supervisor, Transit Services
Town of Oakville —Oakville, ON
- De 105 893 $ à 127 123 $ par an
- Heures supplémentaires
- Expérience en supervision
- Baccalauréat
- Affaires
- Assurance Invalidité
il y a 14 jours
Flight Dispatcher
Porter Airlines Inc. —Toronto, ON
- Temps plein
- Baccalauréat
Dispatcher
Priestly Demolition —King, ON
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
Part Time Dispatcher
Temp. Transport —Mississauga, ON
- De 18,38 $ à 19,00 $ de l’heure
- Temps partiel
- Esprit d'analyse
- Saisie de données
- Sens de l'organisation
Postuler rapidement
il y a 2 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : dispatcher (bolton, on)

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Dispatcher / Service Coordinator for HVAC

Temp Air Control / C.H.S Air Conditioning Limited
Alliston, ON

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Détails du poste

Temps plein
Il y a 4 jours

Avantages

Assurance Dentaire
Congés payés
Travail à domicile
Événements d'Entreprise
Assurance Vision
Stationnement sur place

Compétences

Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Systèmes PGI
Études postsecondaires
GMAO
Expérience administrative
Système CVC
Saisie de données
Compétences en informatique
Affaires
Adobe Acrobat
Connaissances en mécanique

Description complète du poste

Service Coordinator / Dispatcher

This position is primarily based out of Temp Air Control’s Alliston office. A hybrid work arrangement, including a combination of in-office and work-from-home days, may be available depending on the candidate’s experience, training requirements, role fit, and ability to work independently.

Temp Air Control is looking for a full-time Service Coordinator / Dispatcher to support our HVAC, refrigeration, and building automation service team.

This role is central to the daily flow of our service department. The Service Coordinator / Dispatcher helps manage incoming service requests, schedules technicians, updates work orders, follows up with customers, tracks open work, and ensures the right information is captured so jobs can move from request to completion as smoothly as possible.

The ideal candidate is organized, professional, comfortable working in a fast-paced environment, and able to communicate clearly with customers, technicians, managers, vendors, and internal departments.

This position reports to the Service Manager and works closely with dispatch, field staff, accounting, payroll, sales, construction, and controls.

Key Areas of Responsibility

Service Coordination and Dispatch

Receive and coordinate incoming service requests from customers, managers, technicians, and customer portals.
Schedule and dispatch technicians for service calls, preventative maintenance, quoted repairs, project support, and follow-up work.
Assign work based on technician availability, location, skill set, urgency, and customer requirements.
Maintain the daily dispatch schedule and update it as priorities change throughout the day.
Perform daily technician check-ins and check-outs to confirm job status, next steps, additional appointments, and schedule changes.
Track open calls, return visits, incomplete work, pending parts, quoted work, and outstanding service requirements.
Help maintain the on-call schedule and support after-hours service coverage planning where required.

Work Order and System Administration

Create, update, track, and close work orders in the company ERP / service management system.
Ensure work orders are properly documented with labour, materials, technician notes, customer signatures, job status, and supporting information.
Review completed work orders and follow up on missing or incomplete information before invoicing.
Maintain accurate customer, site, equipment, contact, and service history records.
Keep electronic and hardcopy records organized and up to date.
Support system accuracy by ensuring service calls, appointments, job notes, and customer information are entered correctly.

Customer Communication and Follow-Up

Communicate professionally with customers by phone and email regarding service requests, appointment times, technician arrival updates, and job status.
Proactively follow up with customers on scheduled work, outstanding items, and service updates.
Address customer inquiries and concerns promptly and escalate issues when required.
Act as a communication link between customers, technicians, service managers, vendors, and internal departments.
Work with the Service Manager to relay and resolve customer or technician concerns in a timely manner.

Customer Portals, Purchase Orders, and Documentation

Review customer web portals daily to monitor new service requests, updates, documentation requirements, and outstanding items.
Ensure portal requests are acknowledged, tracked, and actioned so that no service request is missed or delayed.
Verify that service work orders have required customer purchase orders where applicable.
Escalate missing purchase orders or documentation issues to the appropriate manager.
Assist with creating purchase orders, coordinating vendors, and tracking materials or parts.
Prepare and coordinate customer-required documents, safety documentation, permits, Form 1000s, Notices of Project, and other site-specific documentation as needed.
Perform weekly spot checks to confirm technicians have current access to required customer portals, site systems, tools, and platforms. Escalate access issues as needed.

Internal Coordination and Administrative Support

Coordinate with service, construction, controls, sales, procurement, accounting, billing, payroll, and management to support daily operations.
Assist with payroll review by verifying technician time, job allocation, and related documentation.
Assist with technician expense tracking, travel charges, and supporting documentation.
Support onboarding of new customers, vendors, and service sites.
Prepare and distribute operational reports as needed, including open work order reports, past-due call reports, PM tracking, and follow-up reports.
Support labour planning for quoted work, projects, maintenance, and non-demand service work.
Help identify and support improvements to dispatching, work order management, communication, and documentation processes.
Follow company policies, procedures, safety requirements, and business process standards.
Perform other administrative and operational duties as assigned.

What We Are Looking For

The successful candidate will be someone who:

Communicates clearly and professionally with customers, technicians, vendors, and internal teams.
Stays calm and organized when priorities change.
Has strong attention to detail and takes pride in accurate information.
Can manage multiple tasks, calls, emails, schedules, and follow-up items at the same time.
Understands the importance of customer service and timely communication.
Is comfortable asking questions, solving problems, and escalating issues when needed.
Works well independently while also supporting the broader team.
Is reliable, accountable, and able to follow tasks through to completion.
Has a positive attitude and contributes to a respectful, team-oriented workplace.
Can adapt to new systems, processes, and changing service priorities.

Experience and Skills

Previous experience in dispatch, service coordination, customer service, or administrative support is preferred.
Experience in HVAC, refrigeration, mechanical service, building automation, plumbing, combustion, electrical, or a related service industry is considered a strong asset.
Experience using an ERP, dispatching platform, work order system, or computerized maintenance management system is preferred.
Experience with Acumatica or a similar ERP system is considered an asset.
Proficiency with Microsoft Outlook, Excel, Word, and Teams is preferred.
Experience with PDF editing tools such as Adobe Acrobat or Foxit is an asset.
Strong computer skills and accurate data entry skills are required.
Post-secondary education in Business Administration, Office Administration, or a related field is considered an asset.
One to two years of experience in dispatching, service coordination, customer service, or administration is preferred.

Compensation

The expected salary range for this role is $55,000 to $72,000 per year.

The starting salary will be based on the successful candidate’s experience, qualifications, skill set, and overall fit for the role.

Temp Air Control offers a competitive compensation package, which may include group benefits, training, career development opportunities, and other company programs depending on the position.

Pay: $55,000.00-$72,800.00 per year

Benefits:

Company events
Dental care
On-site parking
Paid time off
Vision care
Work from home

Work Location: Hybrid remote in Alliston, ON

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : dispatcher (bolton, on)

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