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Dental Receptionist/ Treatment planning coordinator
Dental Crafters —Oakville, ON
Handle administrative duties such as data entry and filing in an organized manner. Manage calls, schedule appointments, and handle inquiries with a friendly and…
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Answer incoming calls and assist with inquiries in a timely manner. Performing administrative tasks such as patient check in/out, including processing insurance…
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Legal Receptionist / Intake Coordinator

SMT Lawyers
Nelson, BC

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Détails du poste

Temps plein
Il y a 6 jours

Compétences

Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Classement
Microsoft Office
Expérience administrative
Comptabilité
Sens de l'organisation
Réception
Compétences en communication
Adobe Acrobat

Description complète du poste

SMT Lawyers is seeking a professional, organized, and detail-oriented Receptionist to join our team. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and professional office environment. This role combines client service with essential administrative support duties that assist in the daily operation of the firm.

Position Details

Position: Receptionist
Wage Rate[KT1] : Starting rate $23/hour. Negotiable, subject to experience, qualifications, and any additional job demands (e.g., website and marketing duties).
Hours: Monday to Friday, 9:00 a.m. to close (anticipated 4:00 p.m., subject to office activities, with 5:00 p.m. at latest).
Probationary Period: Three (3) months.
Benefits: Eligibility for benefits upon successful completion of the probationary period.

Key Responsibilities

Greet clients and visitors in a professional and welcoming manner, including collecting identification and completing ID/intake forms.
Serve as the primary point of contact for incoming calls, ensuring calls are answered, transferred, and documented promptly and professionally.
Manage all incoming calls, including taking detailed and accurate messages and ensuring timely communication with lawyers and staff.
Process new client intakes, including conflict checks, receiving intake information (via phone & email), liaising with lawyers for document approvals, arranging intake appointments, and billing for intakes, notarizations, or signings.
Open new client files using established file templates and naming conventions.
Schedule client appointments in coordination with lawyers and staff.
Provide administrative support to legal assistants, including scanning, saving, filing documents, running errands (bank, mail, other offices), arranging couriers, and managing faxes.
Monitor and restock office supplies such as coffee, stationery, and restroom items as required.
Handle First Canadian Title (FCT) responsibilities, including booking, receiving and printing documents, tagging for signature, invoicing, and returning completed packages.
Assist with basic accounting and bookkeeping tasks, including weekly scanning and saving of invoices and bills, and performing data entry support.
Prepare, edit, scan, combine, and organize PDF documents using Adobe Acrobat.
Optional: Website and social media (Instagram) responsibilities, to be determined based on role scope and pay structure.

Qualifications:

Minimum two (2) years of experience in a receptionist, administrative assistant, customer service, or similar administrative role.
Experience in a legal, accounting, medical, or other professional office environment is considered an asset.
Demonstrated ability to manage a multi-line phone system and high volume of incoming calls.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat.
Ability to learn and effectively use legal practice management software and office systems.
Excellent verbal and written communication skills.
Ability to maintain confidentiality and professionalism at all times.
Ability to work independently while collaborating effectively with colleagues and respecting established office procedures and reporting structures.

The Ideal Candidate Will:

Be highly dependable and attentive to detail.
Demonstrate strong judgment and professionalism when handling confidential information and client matters.
Take initiative within established procedures and seek guidance when appropriate.
Be comfortable managing multiple priorities in a fast-paced environment.
Work independently while recognizing when matters require lawyer or management approval.
Possess a positive, client-focused attitude and a commitment to exceptional service.
Take pride in maintaining an organized, efficient, and professional office environment.
Be willing to assist team members when needed and contribute to a positive, supportive office culture.

Prospects

Support for continued professional development and potential advancement into further administrative roles.

To Apply:

Please submit your resume and cover letter to [email protected] and include "Client Service Matters" in the subject line of your application.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: From $23.00 per hour

Work Location: In person

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front desk coordinator emplois

Legal Receptionist / Intake Coordinator

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Front Desk Customer Service & Office Coordinator (Bilingual Mandarin/English)

Dental Receptionist/ Treatment planning coordinator

Experienced Dental Receptionist / Patient Care Coordinator

Dental Receptionist/ Patient Care Coordinator

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