Tai-Solutions Ltd. is a professional glass railing solution company located in Metro Vancouver. We are seeking a reliable, customer-oriented Front Desk Customer Service & Office Coordinator for our Delta facility to join our team immediately.
This is a full-time position ideal for someone who excels in communication, organization, and basic office administration.
- Shift: Monday to Friday, 8:30 am to 5:00 pm (8-hour shift). Weekend shifts may become available as required.
Essential Responsibilities:
- Customer Relations: Meet and greet walk-in customers and visitors in a friendly and professional manner.
- Communication: Handle incoming phone calls, answer customer inquiries, and provide product information.
- Sales & Cash Handling: Assist customers with order processing, product sales, and handling payments (cash, card, or invoice processing).
- Record Keeping: Maintain accurate customer records and sales documentation in accordance with company procedure.
- Order Tracking: Ensure accurate order entries, complying with times and deadlines.
- Office Support: Perform general administrative tasks daily to ensure smoothness of operation.
Qualifications & Requirements:
- Language: Must be fully bilingual in English and Mandarin Chinese (fluent in both verbal and written communication).
- Computer Skills: Proficient computer skills, including strong familiarity with MS Office (Word, Excel) and standard office software.
- AutoCAD: Experience with AutoCAD is highly preferred.
- QuickBooks: Experience with QuickBooks online/desktop is highly preferred.
- Skills: We are looking for strong organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.
- Education: A minimum of secondary school graduation is preferred.
Salary & Benefits:
- Salary: Starting from $22.00 per hour (Negotiable based on experience)
- Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
- Overtime pay
Location & Commute:
- Delta, BC V4G 1C8
- Must have reliable transportation to commute to the Delta facility.
Screening Questions (Highly Recommended for Indeed Setup):
1. Do you carry a valid Class 5 driver's license? (Required)
2. Do you speak fluent English and Chinese Mandarin? (Required)
3. Do you have experience using QuickBooks? (Preferred)
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- On-site parking
Experience:
- Customer service: 2 years (preferred)
Language:
Work Location: In person
