25 meilleures offres (client experience, toronto, on) (à pourvoir)

Manager, Marketing Operations
Toronto Transit Commission —Toronto, ON
- De 63,50 $ à 79,41 $ de l’heure
- Temporaire
- Travail hybride
- Marketing
- Service à la clientèle
- Microsoft Office
il y a 13 jours
OFFRE D’EMPLOI RESPONSABLE SENIOR — RESPONSABLE DES PARTENARIATS FRANCOPHONES
Prosper Canada —Toronto, ON
- De 67 500 $ à 75 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Microsoft Office
- Congés payés
- Programme d'Aide aux Employés
Postuler rapidement
il y a 9 jours
Customer Experience Associate
TD Bank —Toronto, ON
- De 22,50 $ à 28,33 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Congés payés
Client Experience Associate
Harbourfront Wealth Management —Toronto, ON
- De 60 000 $ à 80 000 $ par an
- Heures supplémentaires
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 8 jours
CASEWORKER HOMELESSNESS SERVICES
City of Toronto —Toronto, ON
- De 40,08 $ à 43,91 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
il y a 7 jours
Prepose service à la clientele
Banque Laurentienne —Toronto, ON
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 1 jour
Remote Client Partner - Flexible Independent Opportunity
Time To Shine —Toronto, ON
- Contrat
- Télétravail
Call Representative
KGS Research —Greater Toronto Area, ON
- 17,60 $ de l’heure
- Temps partiel
- Microsoft Word
- Vente
- Service à la clientèle
- Travail à domicile
Postuler rapidement
il y a 3 jours
Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- 18,60 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Service à la clientèle
- Anglais
Postuler rapidement
Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- 18,60 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Service à la clientèle
- Anglais
Postuler rapidement
Client Service Associate
The Successful Investor —North York, ON
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
Postuler rapidement
Client Delivery Manager (1-Year Contract)
Peoples Trust Company —Toronto, ON
- De 85 000 $ à 95 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Logiciels de GRC/CRM
- PMP
- Gestion de projet
Support Specialist
ISG Search Inc —Toronto, ON
- Fins de semaine au besoin
- Travail hybride
- Microsoft Outlook
- Windows
- Microsoft Office
Postuler rapidement
il y a 6 jours
Administrator, Access Control
Toronto Community Housing —Toronto, ON
- De 80 614,68 $ à 96 737,62 $ par an
- Temporaire
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Bourses d'Études
14 h
Customer Experience Team Lead
BIS Safety Software —Toronto, ON
- De 60 000 $ à 75 000 $ par an
- Temps plein
- Télétravail
- Intelligence artificielle
- Leadership
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 8 jours
General Office Clerk
Robert Half —Toronto, ON
- De 23,75 $ à 27,50 $ de l’heure
- Temporaire
- Microsoft Word
- Expérience administrative
- Saisie de données
Postuler rapidement
17 h
Banking Advisor
National Bank of Canada —Toronto, ON
- Temps partiel
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 3 jours
Customer Relations Agent, Customer Service
First National Financial —Toronto, ON
- De 43 000 $ à 53 000 $ par an
- Temps plein
- Anglais
- Microsoft Office
- Diplôme universitaire non requis
Postuler rapidement
il y a 2 jours
Concierge – Seasonal Advisor
Aritzia —Toronto, ON
- De 20 $ à 30 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Anglais
Customer Experience Representative
Titanium Logistics Inc. —Bolton, ON
- De 55 000 $ à 65 000 $ par an
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
Postuler rapidement
il y a 2 jours
Junior Solutions Specialist
Method Integration Inc. —Toronto, ON
- De 59 000 $ à 64 000 $ par an
- Temps plein
- Travail hybride
- Espagnol
- SQL
- Capacités de présentation
- Assurance Dentaire
- Assurance Vision
Client Services Specialist
Robert Half —Toronto, ON
- De 23 $ à 27 $ de l’heure
- Temporaire
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
Postuler rapidement
il y a 1 jour
Call Centre - Customer Support
Jonas Software —Markham, ON
- 55 000 $ par an
- Temps plein
- Travail hybride
- Service à la clientèle
- Anglais
- SQL
- Assurance Dentaire
- Congés payés
Postuler rapidement
Remote Customer Service and Sales
Pacific Canadian Careers —Vaughan, ON
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Compétences en informatique
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Store Associate - 'The Ordinary' - Square One
DECIEM —Toronto, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Service à la clientèle
- Compétences en communication
- Gestion du temps
- Congés payés
- Programme d'Aide aux Employés
17 h

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : client experience (toronto, on)

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Manager, Marketing Operations

Toronto Transit Commission
Toronto, ON

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Détails du poste

Temporaire
Il y a 13 jours

Compétences

Marketing
Service à la clientèle
Études postsecondaires
Microsoft Office
Expérience administrative
Baccalauréat
Gestion de produits
Diplôme d'études collégiales (hors Québec)
Microsoft Project
Affaires
Gestion des comptes
Leadership
Marketing

Description complète du poste

JOB INFORMATION

Requisition ID: 13368
Number of Vacancies: 1
Department: Marketing and Customer Experience
Salary Information: $ 63.50/hr - $ 79.41/hr
Pay Scale Group: 10SA
Employment Type: Temporary up to 12 months
Vacancy: Existing
Weekly Hours: 35 Off Days: Weekends Shift: Day
Posted On: July 3, 2026
Last Day to Apply: July 17, 2026
Reports to: Head, Communications and Marketing

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

Come join our Marketing and Customer Experience team at this exciting time and apply for the Manager, Marketing Operations role! This is a temporary opportunity - up to twelve months.

What You Will Do

Reporting to the Head of Marketing & Customer Experience, you will be responsible for managing stakeholder requests related to customer communication campaigns, internal and external marketing initiatives, social media, creative design, events, and operational support across the TTC. This role establishes and maintains efficient marketing processes and operational discipline to enhance productivity and ensure the consistent quality of the department’s deliverables.

In this position, you will research, develop, implement, and continuously improve processes and quality assurance measures to meet client expectations and internal standards. This includes collaborating with Information Technology and Procurement to implement an integrated software solution for request management and work tracking. As the department’s subject matter expert, you will provide guidance and consultation to stakeholders seeking Marketing & Customer Experience services and support departmental managers in tracking, measuring, and reporting on projects and services delivered across the team.

Key responsibilities include:

Process development and continuous improvement
Internal customer service and request management
Quality assurance and departmental workload management
Key performance indicator (KPI) tracking and reporting
Training and development
Client satisfaction and stakeholder engagement

You will demonstrate behaviours that support diversity, inclusion, and a respectful workplace and service environment that is free from discrimination and harassment. You will actively contribute to removing barriers and accommodating employees and customers, within your area of responsibility, in accordance with the TTC’s commitments under the Ontario Human Rights Code (OHRC), the Accessibility for Ontarians with Disabilities Act (AODA), related legislation, and TTC policies. You will also participate in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

Communicate in a variety of mediums
Demonstrate appropriate and effective interpersonal communications through various media
Assess and manage corporate risk
Demonstrate specialized expertise and knowledge in the assigned field
Manage conflict
Manage projects
Counsel, advise, and coach in the relevant discipline
Create and deliver presentations in various formats
Create, document, and manage information and records

What Qualifications Do You Bring?

Completion of a post-secondary college diploma or university degree in a related discipline such as Marketing, Communication, Business Administration, or a similar field, or a combination of education, training and experience deemed to be equivalent.
Experience in process development/management, creative/marketing project management, quality assurance, and/or account management.
Experience with MS Office, MS Project and Monday.com or equivalent product management software.
Demonstrated experience in leadership and finding solutions with positive outcomes.
Demonstrated knowledge related to marketing/communications, design, wayfinding, and creative production processes.
Ability to manage multiple projects simultaneously and meet deadlines.
Ability to cost projects and maintain budget spend including internal chargebacks.
Excellent written and verbal communications skills and interpersonal and influencing skills.
Sound judgement, well-developed organizational, planning and administrative skills.
Ability to deal with conflict, deadlines, and stressful situations.

What We Offer

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.

A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or [email protected] . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : client experience (toronto, on)

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