25 meilleures offres (customer service representative, calgary, ab) (à pourvoir)

Team Lead Customer Service
Flowchem —Calgary, AB
- Heures supplémentaires
- Service à la clientèle
- Systèmes PGI
- Microsoft Office
Postuler rapidement
il y a 14 jours
Customer Experience Associate - Strathmore, AB (26.25 hours/week)
Scotiabank —Strathmore, AB
- Vente
- Service à la clientèle
il y a 4 jours
Customer Service Representative
Atlas Pizza & Sports Bar —Calgary, AB
- À partir de 15 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
Postuler rapidement
il y a 12 jours
Customer Service Associate
Mega Courts Pickleball and Tennis LTD —Calgary, AB
- De 17 $ à 20 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Anglais
- Heures d'arrivée et de départ flexibles
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Customer Service Associate
Sky Mart Inc. —Calgary, AB
- De 15 $ à 18 $ de l’heure
- Temps partiel
- Bilingue
- Vente
- Service à la clientèle
Postuler rapidement
il y a 10 jours
Alterations Customer Service Representative
David's Bridal —Calgary, AB
- De 16 $ à 19 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Vente au détail
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Office Admin Assistant/Customer Service
Okotoks Home Hardware Building Centre —Okotoks, AB
- De 17,50 $ à 20,00 $ de l’heure
- Temps plein
- Microsoft Excel
- Service à la clientèle
- Microsoft Office
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 2 jours
Customer Service/Sales Representative
Milestone Marketing Inc. —Calgary, AB
- De 600,00 $ à 1 322,88 $ par semaine
- Temps plein
- Bilingue
- Logiciels de GRC/CRM
- Vente
- Indemnité kilométrique
Postuler rapidement
il y a 2 jours
Customer Service Associate (Counter and Warehouse)
EMCO Corporation —Okotoks, AB
- De 40 000 $ à 50 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Régimes de participation aux bénéfices
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Guest Services Agent
Hilton Garden Inn Calgary Airport —Calgary, AB
- À partir de 16 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 4 jours
Guest Services Agent
Best Western Plus Okotoks Inn & Suites —Okotoks, AB
- De 15 $ à 20 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Compétences en informatique
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OMNI Customer Fulfillment Associate
Walmart Canada —Calgary, AB
- À partir de 16,15 $ de l’heure
- Temps partiel
Bilingual and Technical Customer Service Representative
Advanced Orthomolecular Research —Calgary, AB
- De 19 $ à 21 $ de l’heure
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Programmes de Bien-être
Postuler rapidement
il y a 4 jours
Customer Service Representative
Autobahn Motor —Calgary, AB
- De 16 $ à 17 $ de l’heure
- Temps plein
- Bilingue
- Espagnol
- Vente
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Customer Service Associate (Part-Time/Seasonal)
InSchoolwear —Calgary, AB
- 15 $ de l’heure
- Temporaire
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
Postuler rapidement
il y a 4 jours
Donation Attendant/Customer Service
Airdrie Community Thrift Store —Airdrie, AB
- 12 Heures
- Service à la clientèle
- Anglais
- Caisse
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Customer Service Associate - Calgary
Foggy Gorilla Vaping —Calgary, AB
- À partir de 15 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- En présentiel
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Retail Customer Sales Associate
DEELZ Tools & Such Corp. —Calgary, AB
- À partir de 15 $ de l’heure
- Temps partiel
- Bilingue
- Vente
- Service à la clientèle
- Congés payés
Postuler rapidement
il y a 6 jours
Guest Services Representative
The Crossing at Ghost River —Cochrane, AB
- De 20 $ à 24 $ de l’heure
- Temps partiel
- Hospitalité
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 7 jours
Independent Business Development & Client Acquisition Representative (Recurring Compension)
HOMELYHANDS SUPPORT SERVICES LTD. —Calgary, AB
- De 60 000,00 $ à 111 942,47 $ par an
- Temps partiel
- Vente
- Développement commercial
- Compétences en communication
- Travail à domicile
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 8 jours
Customer Service Associate – Creative Studio Environment
Color Me Mine - Creekside —Calgary, AB
- 15 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Outlook
- Vente
Postuler rapidement
il y a 13 jours
Shop Operations & Customer Service Coordinator
Flex Tradez Academy —Calgary, AB
- De 16,60 $ à 20,00 $ de l’heure
- Temps partiel
- Service à la clientèle
- Systèmes PGI
- Microsoft Office
- Heures d'arrivée et de départ flexibles
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Buffet Cashier/Guest Service Rep
ACE Casinos Blackfoot —Calgary, AB
- 16 $ de l’heure
- Temps partiel
- Hospitalité
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Customer Service Representative - Paint and Color Consult
Divine Paint and Design —Cochrane, AB
- De 16 $ à 18 $ de l’heure
- Heures supplémentaires
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
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Customer Return Representative - Part time
Avis Budget Group —Calgary, AB
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Saisie de données
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (calgary, ab)

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Team Lead Customer Service

Flowchem
Calgary, AB

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Détails du poste

Temps plein
Il y a 14 jours

Compétences

Service à la clientèle
Chaîne d'approvisionnement
Systèmes PGI
Pétrole et gaz
Microsoft Office
MRP
Diplôme d'études secondaires
Baccalauréat
Sens de l'organisation
Affaires
Diplôme d'associé
Leadership
Gestion logistique
Compétences en communication

Description complète du poste

Company Overview:

We are a provider of high quality, cost-effective valve lubricants primarily for the oil and gas storage, pipeline and gas distribution markets. We manufacture and distribute industrial sealants and lubricants, as well as related products, such as lubrication equipment and fittings. We serve the global valve maintenance market with value-added specialty products that enable optimal valve operation and help prevent costly, unscheduled downtime at customer facilities and pipelines. In addition, our products provide important safety benefits along with preventing fugitive valve emissions.

About the Role

This position is responsible for providing exceptional customer support by processing orders, addressing customer inquiries, and resolving issues in a timely and professional manner to ensure customer satisfaction and retention. The Sr. Customer Service Representative (CSR) will work closely with the Sales and Operations teams to ensure customer satisfaction and efficient order fulfillment.

As a senior member of the customer service team, this role provides day-to-day guidance, support, and oversight to peers, helping to drive consistency, quality, and adherence to processes. The position acts as a key point of contact for escalations, supports onboarding and training of new team members, and contributes to continuous improvement initiatives across customer service operations.

Internally this position will have the title of Sr. Customer Service Representative.

Principal Duties and Responsibilities

Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels
Provide day-to-day guidance and direction to Customer Service team members, promoting consistency in processes and service delivery
Act as the primary escalation point for complex customer issues and support timely resolution
Support onboarding and training of new team members, including systems, processes, and best practices
Monitor team workflows and help ensure service levels and response times are consistently met
Identify recurring issues, training gaps, and process inefficiencies, and recommend improvements to leadership
Lead or support process improvement initiatives to enhance customer service operations
Process customer orders and manage the full order lifecycle, including entry, confirmation, tracking, and post-delivery follow-up
Maintain strict adherence to documentation standards to support customs clearance and regulatory compliance
Act as a key liaison between Sales, Operations, Logistics, and Finance to ensure alignment and prevent errors
Assist in resolving customer complaints, claims, returns, and exchanges
Provide basic technical support and accurate product and service information to customers
Maintain accurate records of customer interactions and transactions for reporting and analysis
Generate and distribute customer reports and support invoicing and billing processes as needed

Qualifications

Education

High School Diploma or equivalent required
Associate or Bachelor’s Degree in Business Administration, Supply Chain, or a related field preferred.

Experience

Minimum 3–5 years of experience in customer service, order processing, or a related role
3+ years of demonstrated leadership experience, including providing guidance, training, or informal oversight to team members
Experience in the manufacturing or oil & gas industry is a plus
Prior experience working with ERP/MRP systems preferred

Certificates, Licenses, and Registrations

Certified Customer Service Professional (CCSP) an asset.

Skills and Abilities / Core Proficiencies

All Company Core Proficiencies as well as the following job specific competencies:

Strong communication skills, both verbal and written
Demonstrated leadership capability with the ability to guide, support, and influence team members without direct authority
Strong decision-making and problem-solving skills, particularly in handling escalations
Ability to provide coaching, training, and knowledge sharing to support team development
High level of accountability with ownership of both individual and team outcomes
Excellent customer service skills with strong attention to detail and accuracy
Ability to multitask, prioritize workload, and manage time effectively in a fast-paced environment
Strong organizational skills with a focus on data accuracy and documentation compliance
Ability to collaborate effectively with cross-functional teams
Proficiency in Microsoft Office Suite and customer service-related systems

Physical Requirements

The physical requirements for this job include the ability to sit for extended periods while using a computer. There may also be occasional lifting of office supplies or small packages up to twenty-five (25) lbs. Additionally, the role involves the ability to engage in repetitive tasks, such as data entry.

Work Conditions

The position is office-based with occasional interaction with warehouse or operations teams. The work schedule follows standard business hours, with occasional overtime as needed. This role operates in a fast-paced environment that requires adaptability and responsiveness to customer needs.

Equal Opportunity Statement

It has been and will continue to be the policy of Flowchem and affiliates not to discriminate against any employee or applicant for employment because of their race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected status.

Disclaimer
The preceding job description is intended to provide information on the general nature and level of work to be performed by this position. It is not intended to be a detailed description of the job or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this job. At times employees are expected to perform other duties assigned by management that fall within the generally expected scope of this position.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (calgary, ab)

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