23 meilleures offres (customer success manager, vancouver, bc) (à pourvoir)

Customer Success Manager
Jostle Corporation —Vancouver, BC
- De 55 000 $ à 85 000 $ par an
- Temps plein
- Travail hybride
- Logiciels de GRC/CRM
- Salesforce
- Anglais
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Client Success Manager
Cumeo —Vancouver, BC
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Espagnol
- Vente
- Microsoft Office
- Assurance Dentaire
- Congé de maladie payé
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Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon Web Services Canada, Inc. —Vancouver, BC
- De 99 900 $ à 166 900 $ par an
- Temps plein
- Développement commercial
- AWS
- Régimes de participation aux bénéfices
- Assurance Dentaire
Event Success Manager - Canada Remote
EventMobi —Vancouver, BC
- Jusqu’à 65 000 $ par an
- Fins de semaine au besoin
- Télétravail
- Hospitalité
- Salesforce
- Sens de l'organisation
- Assurance Dentaire
Senior Customer Success Manager | Gestionnaire senior de la réussite client, Independent Software Vendor (ISV) | Éditeur de logiciels indépendant (ISV)
Amazon Web Services Canada, Inc. —Vancouver, BC
- De 126 000 $ à 210 400 $ par an
- Temps plein
- Bilingue
- Ingénierie
- Anglais
- Régimes de participation aux bénéfices
- Assurance Dentaire
Senior Product Manager – Customer Success (Hybrid/ Remote)
Kardium Inc. —Burnaby, BC
- De 124 000 $ à 176 000 $ par an
- Télétravail
- Ingénierie
- Expérience en laboratoire
- Esprit d'analyse
- Assurance Dentaire
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Family Success Manager - Vancouver
Ingenius Prep —Vancouver, BC
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Anglais
- Gestion de projet
- Baccalauréat
- Congés payés
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Account Manager
Freelancer.com —Vancouver, BC
- De 70 000 $ à 90 000 $ par an
- Temps plein
- Google Suite
- Marketing
- Baccalauréat
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B2B Sales - Account Manager
TuneZilla —Surrey, BC
- De 70 000 $ à 120 000 $ par an
- Temps plein
- Vente
- Développement commercial
- Conduite de véhicule
- Régimes de participation aux bénéfices
- Assurance Dentaire
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Key Account Manager
BackStretch Recruitment Group —Burnaby, BC
- À partir de 60 000 $ par an
- Temps plein
- Vente
- Développement commercial
- En présentiel
- Assurance Dentaire
- Assurance Vision
il y a 2 jours
Onboarding Account Manager (Vancouver)
Fresha —Vancouver, BC
- Gestion de projet
- Transport commercial
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Account Manager, Strategic
Apryse —Vancouver, BC
- De 170 000 $ à 220 000 $ par an
- Temps plein
- Salesforce
- Capacités de présentation
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
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Strategic Account Manager
Versaterm —Vancouver, BC
- Télétravail
- Vente
- Marketing
- CAD
Postuler rapidement
il y a 13 jours
Account Manager - Canada Remote
EventMobi —Vancouver, BC
- Temps plein
- Télétravail
- Vente
- Baccalauréat
- Assurance Dentaire
Account Manager
Binary Stream —Burnaby, BC
- De 76 000 $ à 103 000 $ par an
- Temps plein
- Télétravail
- Vente
- Systèmes PGI
- Capacités de présentation
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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Account Manager
White Cap Canada —Surrey, BC
- Vente
- Maîtrise
- Baccalauréat
Account Manager
Kaseya Careers —Vancouver, BC
- Logiciels de GRC/CRM
- Vente
- Salesforce
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20 h
Technical Account Manager
Trulioo —Vancouver, BC
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
- DevOps
- SQL
- Diplôme universitaire non requis
- Assurance Dentaire
- Congés payés
Strategic Account Manager
O2E Brands —Vancouver, BC
- Travail hybride
- Salesforce
- Capacités de présentation
- Déplacements à prévoir
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Account Manager | Small Medium Business (Fibre Sales)
TELUS —Burnaby, BC
- De 41 000 $ à 75 000 $ par an
- Temps plein
- Vente
- Salesforce
- Anglais
Technical Account Manager
Food Process Solutions —Richmond, BC
- De 90 000 $ à 110 000 $ par an
- Vente
- Ingénierie
- Capacités de présentation
Postuler rapidement
Regional Account Manager
Critical Environment Technologies Canada Inc. —Vancouver, BC
- Temps plein
- Télétravail
- Déplacements à prévoir jusqu'à 50%
- Vente
- Ingénierie
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Customer Success Manager (Performance Marketing Experience)
Forward Media Marketing —Canada
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Télétravail
- Vente
- Compétences en communication
- Marketing
- Assurance Dentaire
- Congés payés
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer success manager (vancouver, bc)

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Customer Success Manager

Jostle Corporation
Vancouver, BC

Postuler rapidement

Détails du poste

Temps plein

Avantages

Régimes de participation aux bénéfices
Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Travail à domicile
Événements d'Entreprise
Programme d'Aide aux Employés
Heures d'arrivée et de départ flexibles
Assurance Vie

Compétences

Logiciels de GRC/CRM
Salesforce
Études postsecondaires
Anglais
Microsoft Office
Baccalauréat
Certification Scrum Master
Soutien à la clientèle
HubSpot
Logiciel-service
Gestion des comptes
Compétences en communication
Planification stratégique
Travail de bureau

Description complète du poste

Job description

You’re passionate about delivering best-in-class customer experience and eager to build your skills. You’re highly organized, with excellent interpersonal skills, and have a passion for technology.

We’re Jostle! We geek out about all things workplace while building our employee success platform. Our platform enables employees to communicate, connect, and celebrate across locations and departments. We’ve helped companies around the world unlock organizational success!

Working at Jostle is about building connections, improving skills, and learning from each other. Here you’ll find inspiring teammates and meaningful work. If you want to be challenged and have fun while being supported by people who care about your growth, let’s talk.

The Customer Success team is responsible for ensuring the success and satisfaction of our customers throughout their lifecycle. You’ll work closely with your customers, providing best practices and coaching them to reach their goals. Each Customer Success Manager (CSM) manages a growing portfolio of new and established customers, with a strong focus on mid-enterprise accounts.

This is a remote role open to candidates across Canada. You’ll be part of a close-knit, collaborative team, with the opportunity to work primarily from home. While most of your work will be from home, you’ll travel to our Vancouver office once a year for team-building, strategic planning, and celebration.

Jostle is committed to providing fair compensation, equity, and benefits. The salary offered for this role is $55,000 to $85,000 and will be based on the candidate's experience and expertise. For a full list of benefits, please continue scrolling below. Come join us—we’re excited to meet you, and thank you for considering Jostle!

What you’ll do:

Own a dynamic portfolio of mid-market customers, along with a range of smaller and enterprise-level accounts
Lead onboarding efforts and cultivate strong, long-term relationships across the entire customer lifecycle
Conduct regular account reviews with customers to drive platform usage, identify business challenges, and coach them on best practices
Proactively analyze customers’ usage data and take necessary actions to reduce customer churn, improve feature adoption, and expand customer retention rate
Partner with cross-functional teams (Marketing, Support, Sales, and Product) to attend to customer needs and relay feedback to our product team
Manage the customer expectations for renewal and provide the information to the Finance team for billing the customer

What you’ll need:

You’re tech-savvy and able to comprehend and communicate highly technical details related to SaaS products
You’re a dedicated team player with innovative ideas to inspire customer adoption
You’re customer-orientated and empathetic
You're good at building and maintaining customer relationships
You’re a quick learner and natural problem solver who can think on your feet
You’re highly organized and detail-oriented with the ability to multitask
You have excellent English written and oral communication skills
You’re legally able to work in Canada

What would come in handy:

Post-secondary education related to this field or equivalent career experience
1–3 years of experience in a SaaS company
3–5 years of experience in Account Management, preferably in a client-facing or relationship-focused role
Familiar with Salesforce, HubSpot, Google Workspace, Microsoft Office Suite, and Zendesk
Fluency in another popular European language

What we offer:

A collaborative and friendly hybrid workplace, mostly remote
Extended health and dental benefits (including mental health support)
Profit sharing
Leadership workshops
Frequent socials
Every other Friday is yours. Seriously. Our reduced work schedule gives you 26 bonus days off each year—built-in time to breathe, create, or just do you. All without dipping into your PTO.

About Jostle:

Jostle’s platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy back into work and the life back into organizations. Find out more at

Job Title: Customer Success Manager

Job Type: Full-time

Pay: $55,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Profit sharing
Work from home

Schedule:

Monday to Friday

Application question(s):

What is your earliest start date?

Education:

Bachelor's Degree (preferred)

Work Location: Hybrid remote in Canada

Application deadline: TBD

Job Type: Full-time

Pay: $55,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Profit sharing
Work from home

Application question(s):

Do you have a minimum of one year working in Customer Success, Support, or a similar role?
What is your earliest start date?

Education:

Bachelor's Degree (preferred)

Work Location: Hybrid remote in Vancouver, BC V6E 3V7

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