12 meilleures offres (hotel housekeeper, fort saskatchewan, ab) (à pourvoir)

Front Desk Agent
Holiday Inn Express Edmonton South —Edmonton, AB
- De 15,50 $ à 17,00 $ de l’heure
- 8 Heures
- Hospitalité
- Service à la clientèle
- Anglais
- Mesures de protection COVID-19
- Assurance Dentaire
Postuler rapidement
il y a 11 jours
Houseman - Custodian
Royal Hotel West Edmonton, Trademark Collection by Wyndham —Edmonton, AB
- À partir de 16 $ de l’heure
- Temps partiel
- Maintenance
- Anglais
- Hôtel
- Assurance Dentaire
- Assurance Vision
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il y a 1 jour
Housekeeping Room Attendant
Hampton Inn & Suites Edmonton International Airport —Leduc, AB
- De 15 $ à 16 $ de l’heure
- Temps partiel
- Hospitalité
- Hôtel
- Sens de l'organisation
- Réductions Tarifaires
- Congés payés
Postuler rapidement
il y a 8 jours
Assistant Housekeeping Manager
Concord Payroll Edmonton CY, Inc —Edmonton, AB
- De 39 000 $ à 41 000 $ par an
- Hôtel
- Sens de l'organisation
- Leadership
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
EXECUTIVE HOUSEKEEPING MANAGER - Ramada Plaza Prince George
Days Hospitality Limited —Edmonton, AB
- Temps plein
- Microsoft Excel
- Hôtel
- Nettoyage
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Housekeeping Supervisor
Clarion Hotel Sherwood Park —Sherwood Park, AB
- De 15 $ à 17 $ de l’heure
- Temps plein
- Hospitalité
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 6 jours
Back of House - Supervisor
The Sutton Place Hotels —Sherwood Park, AB
- Temps plein
- Leadership
- Restauration
Postuler rapidement
PT Catering Coordinator - Edmonton Inn & Conference Centre
Nova Hotels —Edmonton, AB
- Temps partiel
- Vente
- Microsoft Office
- Hôtel
Postuler rapidement
Maintenance Worker
Super8 Edmonton South —Edmonton, AB
- 22 $ de l’heure
- Temps plein
- Schémas
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 7 jours
Sales Manager
RKS Hotels Group —Edmonton, AB
- De 55 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Vente
Postuler rapidement
il y a 1 jour
Back of House - Sous Chef
Sandman Hotel Group —Sherwood Park, AB
- Temps plein
- Leadership
- Restauration
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Food and Beverage Supervisor (Relocate to Lake Louise, AB)
Post Hotel & Spa —Alberta
- À partir de 21 $ de l’heure
- Fins de semaine au besoin
- Hôtel
- Expérience en supervision
- En présentiel
- Réductions Tarifaires
- Congés payés
Postuler rapidement
14 h

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Room Attendant/Housekeeper - Sheraton Fallsview Hotel
Canadian Niagara Hotels —Niagara Falls, ON
Respond promptly and professionally to guest requests and inquiries. *Career Growth & Development*_*:*_Opportunities for professional growth and development…
De 19,00 $ à 19,93 $ de l’heure
Postuler rapidement
il y a 7 jours
Housekeeper
Royal Ashburn Golf Club —Ashburn, ON
Join us in creating a clean and inviting space for our guests while developing your skills in the hospitality industry! Job Types: Part-time, Seasonal.
17,60 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel housekeeper (fort saskatchewan, ab)

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Front Desk Agent

Holiday Inn Express Edmonton South
Edmonton, AB

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Détails du poste

Temps partiel | Temps plein
Il y a 11 jours

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire

Compétences

Hospitalité
Service à la clientèle
Anglais
Microsoft Office
Diplôme d'études secondaires
Réception
Manipulation d'argent
Compétences en communication
Hôtellerie

Description complète du poste

Job description

Looking to be part of a dynamic new team? The Holiday Inn &Express Edmonton south is now hiring for a passionate and driven Guest Services Agent. 

Summary:

The position of Guest Services Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. The Guest Services Agent is also responsible for making and modifying reservations, acting as hotel operator and providing concierge duties.

Main Duties:

Performs check-ins and check-outs ensuring that each client transaction involves a high level of customer service and satisfaction.
Maintain a professional image and service oriented environment at all times to support a positive customer service experience and service excellence at the hotel property.
Takes reservations over the phone, in person, or via online resources, and ensures all aspects of reservation procedures are followed including booking, confirmation and cancellation policies.
Makes adjustments or modifications to reservations based on guest requests.
Effectively and efficiently operates Property Management System (PMS) for processing guest charges.

Effectively and efficiently operates Point of Sale (POS) system for processing guest payments.

Ensures hotel policies, house rules, methods and procedures to support administration and front office operational efficiencies are followed.
Effectively handles basic complaints providing problem solving, and efficiently handling special requests or other issues that may arise. Resolves perceived guest problems quickly, efficiently, and courteously.
Responds to incidents of noise, unruly behaviour and guest complaints and notifies Front Office Manager of escalated complaints as appropriate.
Responds to guest requests (i.e. extra towels) and notifies the appropriate internal contacts.
Processes express check-outs as well as routine checkout services.
Ensures logging and delivery of all messages, and/or deliveries, in a timely and professional manner.
Verifies the accuracy of guest accounts and handles discrepancies. Identifies issues of potential fraud and immediately notifies the Front Office Manager.
Produces daily reports, compiles statistical reports for the Front Office Manager.
Ensures the accuracy of financial information required for daily audits.
Maintains current knowledge of local events, tourism amenities and weather forecast.

Skills Requirements:

High School diploma, with several years experience in a hospitality or front desk role being an asset.

Possess a high level of professionalism and superior customer service for guest relationship building including ability to manage customer conflict.
Excellent interpersonal, multi-tasking, coordination and organizational abilities.
Demonstrated initiative, sense of urgency, and strong problem solving skills.
Able to effectively influence, negotiate and build relationships.
Good decision making abilities and demonstrated good judgment.
Analytical with an aptitude for cross-referencing, handling money, accounting procedures and Point of Sale (POS) systems.
Ability to collaborate effectively with others.
Effective English verbal and written communication skills.
Knowledge and ability to respond effectively during emergency situations.
Knowledge of occupational health and safety requirements consistent with hospitality sector.
Ability to maintain accurate manual and electronic files and to ensure confidentiality of data.
Strong knowledge/accuracy in MS Office, reservations software and ability to learn new software quickly.
Ability to work a variety of shifts (including weekends and Statutory Holidays).

Job Type: Full-time

Salary: $15.50-$16.00 per hour

Schedule:

8 hour shift
Day shift
Evening shift
Night shift

COVID-19 considerations:

We provide a safe workplace where the safety of our staff and guests is of utmost importance. We follow strict cleaning protocols and have procedures in place to ensure work spaces and all aspects of the property are maintained.

Experience:

Hotel experience: 1 year (preferred)
customer service: 2 years (preferred)
Opera: 1 year (preferred)

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Job Types: Full-time, Part-time

Pay: $15.50-$17.00 per hour

Benefits:

Dental care
Extended health care

Ability to commute/relocate:

Edmonton, AB T6J 5J6: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

hotel housekeeper emplois - fort saskatchewan, ab

Front Desk Agent

Houseman - Custodian

Housekeeping Room Attendant

Assistant Housekeeping Manager

EXECUTIVE HOUSEKEEPING MANAGER - Ramada Plaza Prince George

Housekeeping Supervisor

Back of House - Supervisor

PT Catering Coordinator - Edmonton Inn & Conference Centre

Maintenance Worker

Sales Manager

Back of House - Sous Chef

Food and Beverage Supervisor (Relocate to Lake Louise, AB)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel housekeeper (fort saskatchewan, ab)

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