25 meilleures offres (guest service agent, brampton, on) (à pourvoir)

Reservationist (Full Time)
Park Hyatt Toronto —Toronto, ON
- 25,87 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Vente
- Assurance Dentaire
- Bourses d'Études
Front Desk Agent
Sheridan College - Campus Living Centres —Oakville, ON
- De 18 $ à 22 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
Postuler rapidement
22 h
Intern - Guest Services Agent
Germain Hotels —Toronto, ON
- Service à la clientèle
- Hôtel
- Compétences en informatique
Postuler rapidement
Front Desk Agent
Stay Inn Hospitality —Etobicoke, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Google Suite
- Service à la clientèle
- Microsoft Office
Postuler rapidement
il y a 5 jours
Guest Service Agent
Markham Suites Hotel Limited —Markham, ON
- De 18,28 $ à 18,78 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Hôtel
Postuler rapidement
PBX/Reservations Agent (Full-Time)
The Hazelton Hotel —Toronto, ON
- De 21,26 $ à 24,26 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 11 jours
Customer Retention Specialist (Remote)
The Travel Corporation —Toronto, ON
- De 23 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Télétravail
- Microsoft Excel
- Vente
- Service à la clientèle
Postuler rapidement
Front Desk Agent (Resort)
CEM Resorts —Toronto, ON
- De 12 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Hôtel
Front Desk Agent- Part Time
Delta Hotels by Marriott Toronto Markham —Markham, ON
- De 17,60 $ à 20,30 $ de l’heure
- Temps partiel
- Hospitalité
- Vente
- Service à la clientèle
Postuler rapidement
il y a 6 jours
Reservations Agent – Resort
CEM Resorts —Toronto, ON
- De 10 $ à 20 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Service aux visiteurs
Guest Service Associates
Markham Suites Hotel Limited —Markham, ON
- De 19,28 $ à 19,78 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Hôtel
Postuler rapidement
Front Desk Agent - Full Time
InnVest Hotels Limited —Markham, ON
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Leasing Agent
Del Management Solutions Inc —Toronto, ON
- De 18 $ à 22 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Déplacements à prévoir
Postuler rapidement
il y a 14 jours
Resident Manager (Live-In) - Scarborough
Sterling Karamar Property Management —Toronto, ON
- De 33 000 $ à 38 000 $ par an
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
Postuler rapidement
il y a 5 jours
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Service à la clientèle
- Hôtel
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
Front Desk Agent
Park Inn by Radisson Toronto Markham —Markham, ON
- De 18,00 $ à 18,50 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
Front Desk Supervisor
Sonesta —Toronto, ON
- De 55 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
Front Desk Associate
Fairfield by Marriott Bolton —Bolton, ON
- De 19,50 $ à 21,00 $ de l’heure
- Temps partiel
- Microsoft Word
- Google Suite
- Hôtel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 7 jours
Guest Sales Agent
Hornblower —Toronto, ON
- 17,60 $ de l’heure
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Compétences en informatique
Postuler rapidement
Leasing Agent
Tribe Management inc —Toronto, ON
- De 18 $ à 22 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Déplacements à prévoir
Postuler rapidement
il y a 14 jours
Night Auditor/Front Desk Agent
Motel 6 / Studio 6 —Burlington, ON
- 17,60 $ de l’heure
- Heures supplémentaires
- Hospitalité
- Vente
- Service à la clientèle
Postuler rapidement
Wedding Specialist
Hotel X Toronto —Toronto, ON
- De 60 000 $ à 65 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
Guest Services Agent - 1010
Staybridge Suites —Hamilton, ON
- À partir de 17,60 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- À partir de 17,60 $ de l’heure
- Temps plein
- En présentiel
- Étiquette au téléphone
- Hôtellerie
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Front Desk Agent
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- De 17,60 $ à 20,00 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 6 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (brampton, on)

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Reservationist (Full Time)

Park Hyatt Toronto
Toronto, ON

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Bourses d'Études

Compétences

Microsoft Word
Microsoft Excel
Vente
Service à la clientèle
Centre d'appels
Anglais
Compétences en communication
Hôtellerie

Description complète du poste

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Paid medical days and paid personal days

Employer RRSP Matching Contributions

Complimentary hotel nights and discounts at Hyatt properties around the world

Extended Health and Dental benefits for you and your dependents 30 days after joining

Tuition reimbursement program

2023,2024 and 2025 Great Place to Work Certified

SUMMARY

About the Role – Reservationist

Hourly Rate: $25.87

Reservation Agents are responsible for handling all reservation and pre-arrival processes via phone, email, and other communication channels, while delivering exceptional guest service in line with Forbes 5-Star Standards. They respond to guest inquiries related to reservations, hotel facilities, and local attractions, and ensure that all interactions create a personalized and memorable experience.

Reservation Agents manage individual and group bookings, including owner reservations, and work closely with all hotel departments to ensure guest needs are anticipated and exceeded. This role is multi-functional, and additional duties may be assigned. Reservation Agents report directly to the Reservations Manager.

Some of the responsibilities include:

Manage daily house counts and monitor expected arrivals and departures.

Maintain complete knowledge of and compliance with all hotel policies and procedures.

Collect guest preferences during reservation calls and update profiles accordingly.

Access and utilize computer systems (Opera, Reserve, and others) according to hotel procedures.

Provide accurate, detailed information about hotel facilities, services, and local attractions to callers.

Record, document, and relay messages accurately and professionally.

Book, modify, and cancel reservations accurately with attention to detail, including capturing all necessary guest information.

Hard-block special room requests, such as accessible rooms and suites.

Document and confirm reservations and cancellations in the appropriate systems.

Set up accurate billing accounts for each reservation (e.g., share-with, split billing, complimentary stays).

Promote hotel packages, offers, and upsell opportunities whenever appropriate.

Communicate VIP and Repeat Guest arrivals to designated personnel for escort and amenity delivery.

Share all pertinent guest information with appropriate departments to ensure seamless service delivery.

Document and report maintenance needs promptly to Engineering.

Assist guests with alternative accommodations when the hotel is unable to fulfill their reservation.

Enter and manage group rooming lists; block group rooms and monitor cutoff dates.

Assist Sales with group-related reservation processes.

Update guest preference reports and communicate updates to hotel leadership regularly.

Support and assist other departments by providing accurate group inventory and guest details.

Train and coach reservation coordinators to maintain Forbes 5-Star service standards through bi-monthly coaching sessions.

Score and evaluate coordinator phone calls to help them meet Navis non-negotiables and drive service excellence.

Responsibilities may be updated or adjusted as necessary to meet evolving business needs.

Qualifications

Minimum 1-2 Years’ experience as Front office OR sales Or Reservationist in a 5 star hotel.

Highly motivated and organized with strong attention to detail.

Clear, concise written and verbal communication skills in English.

Demonstrated ability to effectively interact with people from diverse backgrounds.

Proficiency in computer systems, including Microsoft Word and Excel.

Previous hotel reservations or call center experience is considered an asset.

Ability to work independently as well as collaboratively within a team environment.

Strong customer service and problem-solving skills.

Knowledge of Opera PMS, Reserve, and other reservations systems is an asset.

Flexibility to work evenings, weekends, and holidays as needed.

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (brampton, on)

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