23 meilleures offres (guest service agent, richmond hill, on) (à pourvoir)

Guest Service Agent
Residence Inn By Marriott Toronto Airport —Toronto, ON
- Temps partiel
- Anglais
- Hôtel
- Expérience administrative
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Customer Retention Specialist (Remote)
The Travel Corporation —Toronto, ON
- De 23 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Télétravail
- Microsoft Excel
- Vente
- Service à la clientèle
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Intern - Guest Services Agent
Germain Hotels —Toronto, ON
- Service à la clientèle
- Hôtel
- Compétences en informatique
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Leasing Agent
Del Management Solutions Inc —Toronto, ON
- De 18 $ à 22 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Déplacements à prévoir
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il y a 14 jours
Resident Manager (Live-In) - Oshawa
Sterling Karamar Property Management —Oshawa, ON
- De 20 000 $ à 25 000 $ par an
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
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Resident Manager (Live-In) - Scarborough
Sterling Karamar Property Management —Toronto, ON
- De 33 000 $ à 38 000 $ par an
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
Postuler rapidement
il y a 5 jours
PBX/Reservations Agent (Full-Time)
The Hazelton Hotel —Toronto, ON
- De 21,26 $ à 24,26 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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il y a 11 jours
Hotel Front Desk- Part-Time
Best Western PLUS Toronto Airport —Mississauga, ON
- De 21 $ à 22 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Hôtel
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Front Desk Agent
Homewood Suites by Hilton —Etobicoke, ON
- De 18,00 $ à 21,56 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
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il y a 4 jours
Front Desk Agent (Resort)
CEM Resorts —Toronto, ON
- De 12 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Hôtel
Front Desk Agent
Stay Inn Hospitality —Etobicoke, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Google Suite
- Service à la clientèle
- Microsoft Office
Postuler rapidement
il y a 5 jours
Reservations Agent – Resort
CEM Resorts —Toronto, ON
- De 10 $ à 20 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Service aux visiteurs
Guest Service Representative
Motel 6 Whitby —Whitby, ON
- De 17,80 $ à 18,00 $ de l’heure
- Temps partiel
- Bilingue
- Service à la clientèle
- Hôtel
- Congés payés
Postuler rapidement
il y a 3 jours
Guest Service Representative / Night Auditor
Holiday Inn & Suites Mississauga West / Meadowvale —Mississauga, ON
- De 19 $ à 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 5 jours
Front Desk Supervisor
Sonesta —Toronto, ON
- De 55 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Mathématiques de base
- Anglais
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Service à la clientèle
- Hôtel
- Réductions Tarifaires
- Assurance Invalidité
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Wedding Specialist
Hotel X Toronto —Toronto, ON
- De 60 000 $ à 65 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Leasing Agent
Tribe Management inc —Toronto, ON
- De 18 $ à 22 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Déplacements à prévoir
Postuler rapidement
il y a 14 jours
Guest Sales Agent
Hornblower —Toronto, ON
- 17,60 $ de l’heure
- Fins de semaine au besoin
- Vente
- Service à la clientèle
- Compétences en informatique
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Front Desk Associate
Fairfield by Marriott Bolton —Bolton, ON
- De 19,50 $ à 21,00 $ de l’heure
- Temps partiel
- Microsoft Word
- Google Suite
- Hôtel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 7 jours
Front Desk Agent
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- De 17,60 $ à 20,00 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 6 jours
Sr. Manager, Equity Compensation
RBI —Toronto, ON
- De 140 000 $ à 160 000 $ par an
- Temps plein
- Microsoft Excel
- Finance
- Esprit d'analyse
- Plan d'actionnariat des employés
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Guest Services Agent
Ace Hotel Toronto —Toronto, ON
- 20,19 $ de l’heure
- Temps partiel
- Mathématiques de base
- Anglais
- Microsoft Office
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8 h

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Hotel Concierge/Guest Service Agent
124 on Queen Hotel & Spa —Niagara-on-the-Lake, ON
The Concierge/Guest Service Agent is responsible for the reception area at the hotel Includes the greeting of all guests, answering phone calls, assisting…
À partir de 18,50 $ de l’heure
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Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
De 18,20 $ à 18,58 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (richmond hill, on)

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Guest Service Agent

Residence Inn By Marriott Toronto Airport
Toronto, ON

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Détails du poste

Temps partiel

Compétences

Anglais
Expérience administrative
Diplôme d'études secondaires
Service aux visiteurs
Étiquette au téléphone
Affaires
Compétences en communication

Description complète du poste

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of over 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Victoria, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.

Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments – cash, debit, and credit and maintain a float.
Post guest charges, compute guest bills, collect payments and make changes for hotel guests following all cash handling procedures as required by Hotel.
posting balances to all guest rooms and closing out the day's transactions; running accounts receivable reports; providing next-day reports to the Front Office, Executive Office, and other departments as required.
Verify and balance daily charges for all departments to customer folios, master accounts, and house accounts; make corrections as needed to ensure required documentation is obtained.
Run computer through nightly processing sequence to reset for next day's use in balancing for applicable functions.
Audit all income postings and charges.
Record and balance staff and house charges.
Prepare and transmit credit card deposits.
Process city ledger work to accounting.
Know all safety and emergency procedures, and is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent communication skills in English
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent organizational, interpersonal, and administrative skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening, and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however, only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (richmond hill, on)

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