12 meilleures offres (bilingual customer service representative, toronto, on) (à pourvoir)

Guest Services Agent - 1020
Vrancor —North York, ON
- 21,04 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 7 jours
Bilingual Customer Services Representative
Attaineo —Markham, ON
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
Postuler rapidement
Customer Service Project Coordinator
AlphaPoly Packaging —Brampton, ON
- À partir de 55 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Logiciels de GRC/CRM
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 6 jours
Bilingual Customer Care Representative (French/English)
Ronco Safety —Concord, ON
- De 52 000 $ à 57 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Espagnol
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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Guest Service Representative / Night Auditor
Holiday Inn & Suites Mississauga West / Meadowvale —Mississauga, ON
- De 19 $ à 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 6 jours
Compliance Associate -Customer Due Diligence- Pharmaceutical-Bilingual
HANSAmed Citagenix —Mississauga, ON
- De 50 000 $ à 60 000 $ par an
- 8 Heures
- Travail hybride
- Bilingue
- Microsoft Word
- Médecine
- Assurance Dentaire
Postuler rapidement
Customer Service Representative
HCD Furniture Store —Scarborough, ON
- 17,60 $ de l’heure
- Temps plein
- Bilingue
- Espagnol
- Vente
Postuler rapidement
Customer Service Coordinator
Merrithew International Inc. —Scarborough, ON
- De 45 000 $ à 47 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Customer Service/Sales Representative
GREENLIGHT TRAFFIC AND DISTRIBUTION INC. —Mississauga, ON
- De 18 $ à 21 $ de l’heure
- Temps plein
- Bilingue
- Espagnol
- Vente
Postuler rapidement
il y a 8 jours
Guest Service Representative
Motel 6 Whitby —Whitby, ON
- De 17,80 $ à 18,00 $ de l’heure
- Temps partiel
- Bilingue
- Service à la clientèle
- Hôtel
- Congés payés
Postuler rapidement
il y a 3 jours
Member Services Associate - Corporate Office
ClubLink —King City, ON
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
Postuler rapidement
il y a 7 jours
Bilingual Customer Service Representative (French and English)
Lactalis Canada Inc —Mississauga, ON
- De 62 500 $ à 78 100 $ par an
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
2 h

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Guest Service Representative
Motel 6 Whitby —Whitby, ON
The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
De 17,80 $ à 18,00 $ de l’heure
Postuler rapidement
il y a 3 jours
Customer Service Representative - Bilingual (English/French)
Ministry of Public and Business Service Delivery and Procurement —St. Catharines, ON
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Collect payments and issue receipts.
De 27,02 $ à 33,40 $ de l’heure
il y a 6 jours

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Guest Services Agent - 1020

Vrancor
North York, ON

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Détails du poste

Temps partiel
Il y a 7 jours

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Congés payés
Nourriture à Prix Réduit ou Gratuite
Heures d'arrivée et de départ flexibles
Assurance Vie
Stationnement sur place

Compétences

Bilingue
Microsoft Excel
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Esprit d'analyse
Hôtellerie
Réception
Service aux visiteurs
Diplôme d'études collégiales (hors Québec)

Description complète du poste

POSITION AVAILABLE: Guest Service Agent

REPORTS TO: Guest Services Manager

LOCATION: Novotel Toronto North York

ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3

This is an existing vacancy in a unionized environment

SUMMARY:

Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent/Night Auditor to efficiently handle any function of the front office from the reception.

If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you.

RESPONSIBILITIES

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
Room block all VIP's, group and special requests.
Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
Prepares guest keys using key envelopes and/or room slips.
Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
Mails any delayed guest charge receipts.
Assists with room reservations and switchboard operation when necessary.
Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
Negotiates rates within parameters set by the FOM.
Reports to supervisors any guest complaints or security issues.
Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
Ensures guest satisfaction.

HOW TO STAND OUT:

Knowledge of Opera Reservations system would be an asset
This role requires only night shift availability
Strong analytical abilities, detail oriented and able to multitask
High school or college diploma in Hospitality or Tourism an asset
Comfortable with Excel & Microsoft Office
Prior experience in hotels would be an asset
Bilingual an asset

Apply...

To apply for this posting please submit a copy of your resume and cover letter.

Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com.

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require an accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Note: Artificial Intelligence (AI) will not be used to screen, select or assess applicants

Pay: $21.04 per hour

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
RRSP match

Application question(s):

Do you have a valid work permit for Canada?

Education:

Secondary School (preferred)

Work Location: In person

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