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Supportive Care Lead

Oak Ridges Hospice of Durham
Port Perry, ON

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Indemnité kilométrique
Assurance Invalidité
Bourses d'Études
Congés payés
Programme d'Aide aux Employés
REER
Assurance Vie
Stationnement sur place

Compétences

Anglais
Microsoft Office
Maîtrise
Expérience en supervision
Travail social
Compétences en communication
Gestion du temps

Description complète du poste

At Oak Ridges Hospice, we provide compassionate, around-the-clock care in a warm, home-like setting for individuals nearing the end of life. Our residence offers a peaceful and supportive environment where a dedicated team of specially trained medical professionals, nurses, and support staff provide expert medical care, pain and symptom management, and emotional and spiritual support tailored to their unique needs.

Families are welcomed as partners in care and supported through every step of the journey. Our goal is to ensure comfort, dignity, and quality of life in life’s final chapter—surrounded by kindness, respect, and love.

Job Summary:

Reporting to the Executive Director, the Supportive Care Lead is responsible for supporting organizational Grief and Bereavement initiatives and goals, operational objectives and strategic goals, quality improvement, risk assessment, accreditation support, and compliance. This role must provide support that embodies critical thinking and proactive problem solving, intuition, time management and collaboration skills. This role requires an ongoing commitment to supporting a strong organization in support excellence. This is a full-time position, 37.5 hours per week with the addition of evening and weekend work when necessary.

Job Duties:

Liaise with the leadership team to implement Operational Plan and Strategic goal alignment
Supervise and oversee delegation and progress of the Grief and Bereavement team, provide constructive feedback and input, reporting progress to leadership team
Develop and disseminate bereavement supports and tools for the Supportive Care team
Facilitate clear communication with the Supportive Care Team
Communicate effectively with all stakeholders including clients, families, volunteers, peers, health care professionals and community partners
debriefing with Hospice staff and volunteers when difficult situations arise in their work and when a client’s death or a series of deaths significantly impact them.
Link and advocate for the client and their family to connect them with other health and community supports as appropriate Oversee special projects specific to Grief and Bereavement
Develop bereavement programs for marginalized populations (including staff training and procurement of supplies etc)
Work with the Executive Director to establish annual operational plans and budget recommendations, with quarterly review to manage costs and ensure targets are met
Formulate, review and revise policies and procedures through implementation, including accreditation support
Manage procurement, material and resource allocation
Establish, monitor and report on metrics for funding targets
Ensure legal and legislative compliance
Professional development as approved by Executive Director.

Qualifications:

Masters degree (preferred) in social work, counselling, thanatology or related field
Registration with a regulated professional college (e.g., Ontario College of Social Workers, College of Registered Psychotherapists of Ontario OACCPP)
Three (3) to five (5) years related experience, preferably in a palliative care setting.
Experience in providing bereavement services to various stakeholders
Extensive experience supporting individuals and families facing life threatening illnesses as well as providing grief and bereavement support to individuals of all ages.
Palliative Care Certification e.g., Fundamentals of Palliative Care, Learning Essential Approaches to Palliative Care (LEAP) (or willing to complete).
Models the values of the organization
Excellent organizational, interpersonal, communication and time management skills
Skill in decision-making, problem-solving, delegating, and business principles
Knowledge and expertise in Adult Bereavement Care Pyramid modle of support
Working knowledge of data analysis and performance/operation metrics
Pre-existing knowledge of community health and social service resources an asset.
Proficient in Microsoft Office 365
Current and original copy of a satisfactory Criminal Records Check, Vulnerable Sector Search and Child Abuse Registry Check is required upon the start of employment.
Oak Ridges Hospice recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a condition of employment with Oak Ridges Hospice is requiring that all employees and new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.
Oak Ridges Hospice is an affirming organization supporting the Ontario Human Rights Code which states that every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Hours:

Full-time, 37.5 hours per week with on-call availability.

Pay:

Based on qualifications and years of experience as outlined within the job description
Pay Range: $37.13 – $39.48 per hour
Group Benefit Plan with Health Care Spending Account
Group RRSP
Education ReimbursementPaid sick and personal days

Pay: $37.13-$39.48 per hour

Benefits:

Disability insurance
Employee assistance program
Extended health care
Life insurance
Mileage reimbursement
On-site parking
Paid time off
RRSP match
Tuition reimbursement

Education:

Master's Degree (preferred)

Experience:

Grief and Bereavement Support: 3 years (required)

Language:

English (required)

Location:

Port Perry, ON L9L 1E2 (preferred)

Work Location: In person

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