17 meilleures offres (desktop technician, vancouver, bc) (à pourvoir)

IT Service Desk Technician
Cloverdale Paint Inc —Surrey, BC
- De 54 000 $ à 58 000 $ par an
- Embauche urgente
- Informatique
- Windows
- SQL
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Desktop Support Technician L1
Milestone Technologies, Inc. —Vancouver, BC
- Google Suite
- Windows
- Réseaux informatiques
IT Technician
Innovation Networks —Vancouver, BC
- De 65 $ à 80 $ de l’heure
- Temps plein
- Azure
- Service à la clientèle
- Anglais
Desktop Technician
CGI —Surrey, BC
- De 50 000 $ à 85 000 $ par an
- Temps plein
- Azure
- Service à la clientèle
- Windows
Postuler rapidement
il y a 6 jours
IT Support Technician
Artemis Gold - Blackwater Project —Vancouver, BC
- De 69 222,40 $ à 86 528,00 $ par an
- Du Lundi au Vendredi
- Azure
- Microsoft Outlook
- Informatique
- Assurance Invalidité
- Assurance Dentaire
il y a 12 jours
IT Support Technician
Sea to Sky Park Services Ltd —North Vancouver, BC
- De 28 $ à 34 $ de l’heure
- Temps plein
- Informatique
- Windows
- Microsoft Office
- Assurance Dentaire
Postuler rapidement
il y a 6 jours
IT Support Technician
The Madison Group —Vancouver, BC
- De 60 000 $ à 80 000 $ par an
- Travail hybride
- Azure
- Expérience en gestion
- Anglais
- Indemnité kilométrique
- Assurance Dentaire
15 h
Desktop Support Technician, IT Operation
Tesla —Langley, BC
- Temps plein
- Azure
- Service à la clientèle
- Linux
Junior IT Technician
Think Logistics Inc. —Richmond, BC
- À partir de 55 000 $ par an
- Temps plein
- Azure
- Windows
- Finance
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 7 jours
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Burnaby, BC
- Service à la clientèle
- Windows
- Compétences en communication
Field Technician Support
1Valet —Vancouver, BC
- De 60 000 $ à 80 000 $ par an
- Fins de semaine au besoin
- Bilingue
- Informatique
- Ingénierie
- Congés payés
- Travail à domicile
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IT Technician
MARLOSS IT —Vancouver, BC
- De 19 $ à 25 $ de l’heure
- Temps partiel
- Azure
- Windows
- Déplacements à prévoir
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Tier 1 IT Technician / Onsite Support Technician
FullTech Systems Inc —Vancouver, BC
- De 55 000 $ à 70 000 $ par an
- Temps partiel
- Travail hybride
- Microsoft Outlook
- Port de charges lourdes
- Service à la clientèle
- Indemnité kilométrique
- Travail à domicile
Postuler rapidement
il y a 9 jours
Information Technology Technician
Organized Crime Agency of British Columbia —Surrey, BC
- De 70 902,00 $ à 82 153,50 $ par an
- Temporaire
- Informatique
- Service à la clientèle
- Expérience en laboratoire
il y a 13 jours
Support Technician L2
MSP OPERATIONAL CORP —Richmond, BC
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Azure
- Service à la clientèle
- Windows
Postuler rapidement
il y a 1 jour
Senior IT Client Support Technician
Parkland —Burnaby, BC
- De 58 000 $ à 75 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Déplacements à prévoir
Postuler rapidement
il y a 12 jours
IT Support Specialist L2/L3
New Charter Technologies —Port Coquitlam, BC
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Azure
- Service à la clientèle
- Windows

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Physically install and deploy new equipment as required. Experience with the setup and maintenance of network PCs, laptops and printers.
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Helpdesk Technician (Tier 1)
GTA MSP —Whitby, ON
Currently enrolled in a university degree or college diploma in Computer Science, Information Technology, Systems Administration, or similar.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : desktop technician (vancouver, bc)

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IT Service Desk Technician

Cloverdale Paint Inc
Surrey, BC

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Détails du poste

Permanent | Temps plein

Avantages

Tenue Décontractée
Régimes de participation aux bénéfices
Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Programme d'Aide aux Employés
Assurance Vision
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

Microsoft Windows Server
Téléphonie
Systèmes d'exploitation
Informatique
Diplôme d'études professionnelles
AEC
Windows
SQL
DHCP
Esprit d'analyse
DNS
SharePoint
Compétences en communication
Active Directory
Gestion du temps
Technologie de l'information

Description complète du poste

Company Overview

Cloverdale Paint is the largest family owned and operated paint manufacturer and distributor of Architectural, Industrial, Wood Finishes and Marine coatings in North America, with company stores and authorized dealers across Canada and through a subsidiary, Rodda-Miller Paint in the Pacific Northwest of the United States.

Cloverdale Paint is Proudly Canadian! The organization has had a special relationship with its customers ever since Cloverdale Paint was founded in 1933. That relationship was built on a commitment to exceptional quality and superior customer service. From humble beginnings on a farm near Cloverdale, BC, Cloverdale Paint has grown into one of North America's largest regional paint and coatings manufacturers.

At Cloverdale Paint we have committed to be “The Place to Be” for both our customers as well as our employees in our industry.

Job Description

We have an immediate opening for a Service Desk Technician based at our corporate office in Surrey, BC. Reporting to the IT Manager, the Service Desk Technician will provide technical support to Cloverdale users located in the various offices and branches throughout the organization.

As Service Desk Technician you will be responsible for supporting the IT department in the delivery of an efficient and cost-effective service, by providing operational service and support for end-users, offices, and branches. They will respond to incoming requests for IT support, resolving a variety of network, hardware and software issues with computers, and equipment of diverse types, including copiers, printers, and scanners.

The role will be needed to perform technical maintenance, software and hardware installations, and updates as required.

Applications should include a Letter of Interest.

Cloverdale offers a very competitive compensation package and strives to be the Place to Be not only for customers but employees as well.

WHAT WE OFFER

Company paid benefits – Medical, Dental and Vision
Annual cost of living salary increases
Profit-sharing Program
Family Assistance Program
Staff Discounts
Comprehensive training
A supportive and growth-oriented management team
A great work environment with collaborative and caring colleagues

RESPONSIBILITIES

Provide technical and support assistance, manage service requests and incidents over the phone, email, remotely or in person.
Proactively monitor IT system performance, device inventory, backup, and recovery, and apply appropriate action for alerts and notifications.
Prioritize and resolve service requests and incidents according to defined processes to meet SLAs.
Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions relevant to service requests.
Work with the appropriate next level of internal support personnel, vendor, or third-party partners for any unresolved issues or IT related activities.
Walk users through the problem-solving process and educate them regarding the resolution.
Follow-up and update status and information regarding service requests, incidents, and change tickets.
Determine and provide the best solution based on the issue and details provided by users and personnel.
On-board users and provision system accounts for new hires, archive disabled accounts and maintain user accounts inventory.
Setup and deploy workstations, printers, mobile devices, phone, network routers, network switches, barcode scanners, and other peripherals relevant to user, branch, and office requirements.
Maintain and record events for service requests, incidents, change problems, resolutions, technical contacts, and IT infrastructure documentation.
Contribute with technical initiatives, training manuals, knowledgebase, and FAQ materials for easy-access end-user guidance.
Provide accurate information to Cloverdale users related to IT products or services.

REQUIREMENTS

Degree or certification in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience that demonstrates a firm grasp of IT operations best practices.
Minimum of three years’ experience in an IT service desk or technical end-user support role in a manufacturing environment preferably
Proven experience as a service desk technician or relevant technical support role utilizing ticketing system following ITIL best practices, and meeting SLA requirements.
Proven experience supporting Microsoft Windows workstation (desktop and laptop) systems and hardware, both in person and remotely.
Proven experience supporting Microsoft’s M365 suite of office, email, and collaboration applications.

Required Soft Skills

Service-oriented, able to adapt in fast paced environment with keen sense of urgency.
Excellent collaboration, communication, and people skills.
Excellent organizational, attention to details and time management skills
Exceptional analytical and critical thinking skills

Required Technical Skills

Strong understanding and support ability of technical & computer systems, printers, mobile devices, and telephony systems.
Strong working knowledge and support of Windows, email, networking, scripting, and office automation.
Solid ability to troubleshoot and resolve basic to complex technical issues within defined SLA (service level agreements)
In-depth and current knowledge of computer operating systems, programs, and hardware

Other Preferred Skills

Sound knowledge of IT security policies, protocols, and best practices
Administrative ability and support of various infrastructure components: data centers, servers, security, storage systems, phone systems, surveillance camera system, firewalls, routers, switches, wireless, bar code scanners and other related technology products.
Administrative ability and support of key IT systems: Windows Server, Active Directory, DHCP, DNS, Email, SharePoint, POS systems, and programming.
Administrative ability and support of key business systems: ERP, CRM, cloud infrastructure, and SQL databases.

Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected!

Job Types: Full-time, Permanent

Pay: $54,000.00-$58,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Paid time off
Profit sharing
Vision care

Ability to commute/relocate:

Surrey, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you available to work 40 hours per week?

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

IT Service Desk: 3 years (required)

Location:

Surrey, BC (required)

Work Location: In person

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