Job Overview
Silverstone Care Centre is seeking an experienced, organized, and approachable HR Generalist to join our leadership team.
Guided by our Vision—Creating joy in life and aging by caring, connecting, and celebrating—Silverstone Care Centre is a long-term care community committed to compassionate, resident-centered care.
The successful candidate will work in close partnership with another HR Generalist, sharing responsibilities and providing coordinated HR support across the organization. Together, the HR Generalists will support employees and leaders throughout the full employment cycle, including recruitment, onboarding, payroll, benefits, labour relations, performance management, scheduling administration, and regulatory compliance.
This position requires someone who is comfortable working collaboratively in a fast-paced, unionized healthcare environment and handling sensitive matters with professionalism, accuracy, discretion, and compassion.
Key Responsibilities
Labour and Employee Relations
- Interpret and apply collective agreements, workplace policies, and employment legislation.
- Provide guidance to managers regarding employee and labour-relations matters.
- Support workplace investigations, grievance handling, discipline, and corrective-action processes.
- Prepare documentation for grievance meetings, mediation, arbitration, and other labour-relations proceedings.
- Attend labour-management and union meetings as required.
- Maintain grievance-tracking logs, discipline records, and labour-relations action items.
- Support union consultations, negotiations, and job-action planning when applicable.
- Train and coach managers on collective agreement requirements, documentation, and labour-relations procedures.
- Promote a respectful, inclusive, and psychologically safe workplace.
Recruitment and Onboarding
- Prepare and manage internal and external job postings.
- Advertise vacancies through appropriate job boards and recruitment channels.
- Screen applications and coordinate interviews with hiring managers..
Payroll and Compensation
- Process bi-weekly payroll accurately and within established deadlines.
- Review hours, overtime, premiums, deductions, vacation pay, statutory holiday pay, and other payroll-related information.
- Respond to employee and manager payroll inquiries.
- Reconcile payroll records and investigate discrepancies.
Benefits and Leave Administration
- Enrol eligible employees in benefit and pension plans and process coverage changes and terminations.
- Administer and track sick leaves, parental leaves, medical leaves, long-term disability, and other approved leaves.
- Liaise with benefit providers, disability-management programs, and external partners.
- Support accommodation processes in accordance with applicable legislation and organizational policies.
Performance Management and Employee Development
- Coordinate annual performance reviews and employee-development processes.
- Support managers with coaching, performance concerns, and goal setting.
Compliance and Reporting
- Support compliance with the BC Employment Standards Act, BC Human Rights Code, Workers Compensation Act, privacy requirements, collective agreements, and organizational policies.
- Support audits and internal reviews by ensuring employee records and reports are complete and current.
- Identify HR trends and provide information to support operational and workforce-planning decisions.
Qualifications
- Post-secondary education in Human Resources, Business Administration, Payroll, or a related field.
- CPHR designation or progress toward the designation is considered an asset.
- Previous experience in an HR Generalist,Labour relations.
- Experience working in a unionized environment is strongly preferred.
- Healthcare, seniors’ care, or long-term care experience is considered an asset.
- Working knowledge of British Columbia employment and human rights legislation.
- Experience interpreting collective agreements and supporting grievances, investigations, and employee-relations matters.
- Demonstrated experience processing payroll and administering benefits and leaves would be preferred.
- Proficiency with HRIS, payroll, scheduling, and applicant-tracking systems.
- Strong computer skills, including Microsoft Office and Excel.
- Excellent written, verbal, interpersonal, and conflict-resolution skills.
- Strong organizational skills and the ability to manage competing deadlines accurately.
- Ability to exercise sound judgment and manage sensitive information confidentially.
- A professional, collaborative, and service-focused approach when supporting employees and leaders.
- Successful completion of all required pre-employment checks.Why Join Silverstone Care Centre?
At Silverstone Care Centre, our Vision is creating joy in life and aging by caring, connecting, and celebrating. You will be part of a collaborative team dedicated to supporting the people who provide exceptional care to our residents.
This position offers an opportunity to make a meaningful contribution to the employee experience, workplace culture, and continued success of our care community.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $70,000.00-$80,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Education:
- Secondary School (required)
Experience:
- Human Resources: 1 year (required)
- NBA & FBA Collective Agreement: 2 years (required)
Language:
Licence/Certification:
- CPHR or Working towards the designation. (preferred)
Willingness to travel:
Work Location: Hybrid remote in Sechelt, BC