25 meilleures offres (lead hand, salmon arm, bc) (à pourvoir)

Guest Services Manager
Fairfield Inn & Suites by Marriott - Salmon Arm —Salmon Arm, BC
- De 50 000 $ à 60 000 $ de l’heure
- Fins de semaine au besoin
- Gestion des stocks
- Hôtel
- Caisse
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Industry Advisor, Prefabrication and Modular Construction
Small Housing BC —Colombie-Britannique
- De 110 000 $ à 125 000 $ par an
- Temps plein
- Télétravail
- Déplacements à prévoir
- En présentiel
- Production
- Assurance Dentaire
- Congés payés
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il y a 8 jours
Vineyard Lead
Frind Estate Winery —Vernon, BC
- 50 000 $ par an
- Temps plein
- Espagnol
- Certificat de premiers soins de base
- Compétences en informatique
- Congés payés
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Heavy Civil Construction Pipelayer/Lead Hand
Timbro Contracting (A Partnership) —Colombie-Britannique
- De 35,95 $ à 45,31 $ de l’heure
- Temps plein
- Conduite d'équipement lourd
- Expérience en supervision
- Certificat de premiers soins de base
- Assurance Dentaire
- Programme d'Aide aux Employés
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Registered Physiotherapist
NEUmovement —Vernon, BC
- De 70 000 $ à 120 000 $ par an
- Temps plein
- Soins médicaux
- Pédiatrie
- En présentiel
- Heures d'arrivée et de départ flexibles
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Financial Controller
Paradise Dock & Lift Inc. —Vernon, BC
- De 100 000 $ à 140 000 $ par an
- Temps plein
- Gestion de budget
- En présentiel
- Production
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Junior Buyer
Twin Anchors Manufacturing 2004 —Sicamous, BC
- De 22 $ à 28 $ de l’heure
- Temps plein
- Microsoft Outlook
- Gestion des stocks
- Systèmes PGI
- Assurance Dentaire
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il y a 11 jours
Corporate Bolter Trainer
Thyssen Mining Construction of Canada —Colombie-Britannique
- Télétravail
- Certification RCR
- Microsoft Outlook
- Parler en public
- Assurance Dentaire
- Assurance Vision
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Corporate Jumbo Trainer
Thyssen Mining Construction of Canada —Colombie-Britannique
- Télétravail
- Microsoft Office
- Diplôme d'études secondaires
- Capacités de présentation
- Assurance Dentaire
- Assurance Vision
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Resort Management - Sicamous RV & Cabin Resort
Pinnacle Lifestyles Resorts —Malakwa, BC
- De 3 500 $ à 4 500 $ par mois
- Fins de semaine au besoin
- Menuiserie
- Contrôle de l'inventaire
- Vente
Senior Accountant, Audit
Impact Recruitment —Colombie-Britannique
- De 75 000 $ à 95 000 $ par an
- Esprit d'analyse
- Expérience en supervision
- Gestion d'équipe
- Assurance Dentaire
- Programme d'Aide aux Employés
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6 h
Sales/Marketing Representative
Scenic Valley Stoneworks —Vernon, BC
- De 22 $ à 25 $ de l’heure
- Temps partiel
- Service à la clientèle
- Développement commercial
- Sens de l'organisation
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Certified Heavy Duty Mechanic or Auto Technician/Casual Driver
A1 Bus Ltd —Vernon, BC
- De 27 $ à 45 $ de l’heure
- Temps plein
- Expérience en mécanique
- En présentiel
- Leadership
- Assurance Invalidité
- Assurance Dentaire
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il y a 11 jours
Hardscape & Landscape Foreman
Greenstone Solutions —Vernon, BC
- De 28 $ à 35 $ de l’heure
- Temps plein
- Expérience en supervision
- Gestion d'équipe
- Construction et rénovation
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il y a 1 jour
Account Manager
CB Process Instrumentation & Controls —Colombie-Britannique
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Déplacements à prévoir jusqu'à 50%
- Vente
- Assurance Invalidité
- Assurance Dentaire
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Mortgage Agent (New and Experienced)
Headway Consultant —Colombie-Britannique
- De 35 700,00 $ à 166 266,61 $ par an
- Temps partiel
- Hospitalité
- Service à la clientèle
- Anglais
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Food Production Manager
Swan Lake Market Inc —Vernon, BC
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Port de charges lourdes
- Vente
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
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Field Sales Representative / Installer
Accent LED Lighting Ltd. —Vernon, BC
- De 2 000 $ à 15 000 $ par mois
- Temps plein
- Anglais
- Développement commercial
- Outils électriques
- Heures d'arrivée et de départ flexibles
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Industrial Instrumentation Technicians
Techmation Electric & Controls —Colombie-Britannique
- De 22,80 $ à 46,00 $ de l’heure
- Heures supplémentaires
- Certification RCR
- Maintenance
- Certificat de premiers soins de base
- Assurance Invalidité
- Indemnité de déménagement
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Early Childhood Assistant
Harwood Montessori School —Vernon, BC
- De 21,75 $ à 27,28 $ de l’heure
- Soutien aux personnes handicapées
- Mathématiques
- Nettoyage
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il y a 10 jours
Food Production Shift Supervisor
Swan Lake Market Inc —Vernon, BC
- De 22 $ à 25 $ de l’heure
- Temps plein
- Assainissement
- Expérience en supervision
- En présentiel
- Programmes de Bien-être
- Assurance Dentaire
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Advanced First Aid Attendant (Level 3) / Field Technician
Enviro-EX Contracting Ltd —Colombie-Britannique
- De 25 $ à 32 $ de l’heure
- Heures supplémentaires
- Certificat de premiers soins de base
- Contrôle de la qualité
- Déplacements à prévoir
- Assurance Dentaire
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il y a 8 jours
Lead Rental Technician (1-Year Contract) BC Market
The Home Depot Canada —Colombie-Britannique
- De 28 $ à 31 $ de l’heure
- Temps plein
- Schémas
- Diplôme d'études secondaires
- Mentorat
- Plan d'actionnariat des employés
- Assurance Dentaire
Civil Construction Foreman ($85K-105K/yr + Relocation Assistance to the beautiful Comox Valley, Vancouver Island)
ApplyFirst —Colombie-Britannique
- De 85 000 $ à 105 000 $ par an
- Temps plein
- Service à la clientèle
- Pas d'expérience requise
- Microsoft Office
- Régimes de participation aux bénéfices
- Indemnité de déménagement
Civil Construction Foreman, Hydrovac ($85K-105K/yr + Relocation Assistance to the beautiful Comox Valley, Vancouver Island, BC)
ApplyFirst —Colombie-Britannique
- De 85 000 $ à 105 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Microsoft Office
- Régimes de participation aux bénéfices
- Indemnité de déménagement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : lead hand (salmon arm, bc)

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Guest Services Manager

Fairfield Inn & Suites by Marriott - Salmon Arm
Salmon Arm, BC

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Assurance Vision

Compétences

Expérience en hôtellerie et hébergement
Gestion des opérations
Gestion des stocks
Coaching
Politiques de santé et sécurité au travail
Traitement des plaintes
Caisse
Expérience en supervision
Expérience en services aux clients d'hôtel
Service à la clientèle
Orientation axée sur le service à la clientèle
Réception
Compétences en informatique
Formation et développement
Service aux visiteurs
Coaching en milieu de travail
Leadership
Résolution des problèmes de la clientèle
Motivation d'équipe
Compétences en communication
Coordination d'équipe

Description complète du poste

Position Overview

The Guest Services Manager is responsible for leading the day-to-day operations of the hotel’s Front Desk and Guest Services team while ensuring every guest receives a welcoming, professional, and consistent experience. This role provides hands-on leadership, supports the Front Desk team, resolves guest concerns, and helps maintain high standards for service, cleanliness, safety, and operational efficiency.

The ideal candidate is a confident and approachable leader who enjoys working with people, can remain calm under pressure, and takes pride in creating exceptional guest experiences.

Guest Experience & Service

Welcome guests and ensure a warm, professional arrival and departure experience.
Monitor guest satisfaction and proactively address concerns before they escalate.
Handle escalated guest complaints and service recovery situations professionally and fairly.
Follow up with guests when appropriate to ensure concerns have been resolved.
Maintain a strong understanding of Fairfield by Marriott service standards and ensure the team consistently delivers them.
Monitor online guest reviews and identify opportunities to improve the guest experience.
Create a positive, welcoming atmosphere throughout the Front Desk and lobby areas.

Front Desk Operations

Oversee daily Front Desk operations, including check-ins, check-outs, reservations, room assignments, billing, payments, and guest requests.
Ensure Front Desk procedures are followed accurately and consistently.
Monitor arrivals, departures, VIPs, groups, special requests, and other important daily operational information.
Assist with room inventory management and coordinate with Housekeeping regarding room status.
Ensure cash handling, credit card procedures, and end-of-day processes are completed accurately.
Assist with resolving reservation discrepancies, billing issues, and other guest account concerns.
Maintain accurate records and ensure all required documentation is completed.

Team Leadership

Lead, coach, train, and support Front Desk and Guest Services team members.
Set clear expectations for service, professionalism, appearance, attendance, and performance.
Conduct regular coaching and provide constructive feedback to team members.
Assist with onboarding and training new employees.
Prepare or assist with staff schedules to ensure appropriate Front Desk coverage.
Recognize strong employee performance and help build a positive team culture.
Address performance or attendance issues in accordance with company policies.

Communication & Coordination

Maintain effective communication between Front Desk, Housekeeping, Maintenance, Management, and other hotel departments.
Communicate important guest information and operational issues to the appropriate team members.
Ensure shift-to-shift handovers are thorough and accurate.
Escalate significant guest, staffing, maintenance, or operational issues to the General Manager or appropriate member of management.

Hotel Standards & Compliance

Ensure the Front Desk and lobby consistently meet Fairfield by Marriott brand standards.
Promote Marriott Bonvoy enrollment and ensure guests receive appropriate information about the program.
Follow all company policies, Marriott standards, health and safety requirements, and applicable employment regulations.
Maintain guest confidentiality and protect personal and payment information.
Report maintenance, safety, security, or other property concerns promptly.

Leadership Expectations

The Guest Services Manager is expected to lead by example and be highly visible and accessible to both guests and employees. The successful candidate will:

Demonstrate a strong commitment to guest satisfaction.
Remain professional and composed during difficult situations.
Take ownership of problems and follow them through to resolution.
Hold team members accountable while maintaining a supportive work environment.
Communicate clearly and respectfully.
Be comfortable making decisions independently when management is not immediately available.
Look for ways to improve hotel operations and the guest experience.

Qualifications & Experience

Previous experience in hotel Front Desk or Guest Services operations.
Previous supervisory or leadership experience preferred.
Experience with a branded hotel, particularly Marriott, is an asset.
Strong customer service and communication skills.
Excellent organizational and problem-solving abilities.
Ability to multitask and prioritize in a fast-paced environment.
Strong computer skills and the ability to learn hotel operating systems.
Availability to work a flexible schedule, including evenings, weekends, and holidays as required.
Ability to work independently and as part of a team.

What We Offer

Competitive compensation.
Opportunities for professional growth and advancement.
Marriott employee travel benefits and discounts.
A supportive and team-oriented work environment.
The opportunity to play a key leadership role in the guest experience and success of the hotel.

Pay: $50,000.00-$60,000.00 per hour

Benefits:

Dental care
Extended health care
Vision care

Ability to commute/relocate:

Salmon Arm, BC V1E 2S5: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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Affinez votre recherche

lead hand emplois - salmon arm, bc

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Vineyard Lead

Heavy Civil Construction Pipelayer/Lead Hand

Registered Physiotherapist

Financial Controller

Junior Buyer

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Senior Accountant, Audit

Sales/Marketing Representative

Certified Heavy Duty Mechanic or Auto Technician/Casual Driver

Hardscape & Landscape Foreman

Account Manager

Mortgage Agent (New and Experienced)

Food Production Manager

Field Sales Representative / Installer

Industrial Instrumentation Technicians

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Food Production Shift Supervisor

Advanced First Aid Attendant (Level 3) / Field Technician

Lead Rental Technician (1-Year Contract) BC Market

Civil Construction Foreman ($85K-105K/yr + Relocation Assistance to the beautiful Comox Valley, Vancouver Island)

Civil Construction Foreman, Hydrovac ($85K-105K/yr + Relocation Assistance to the beautiful Comox Valley, Vancouver Island, BC)

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : lead hand (salmon arm, bc)

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