25 meilleures offres (lead operations, red deer, ab) (à pourvoir)

Associate Manager - Customer Service North America
Wesco —Red Deer, AB
- De 77 550 $ à 100 815 $ par an
- Embauche urgente
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il y a 10 jours
Service Manager
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il y a 14 jours
Technical Training Manager
Collicutt Energy Services Corp. —Red Deer, AB
- Temps plein
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Fluid Pumping Operators / Supervisors
Titanium Tubing Technology Ltd. —Alberta
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Journeyman Automotive Technician
Ok Tire Red Deer Timberlands —Red Deer, AB
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il y a 7 jours
Safety Personnel-Trucking & Oilfield Operations
TR Transport Inc —Bentley, AB
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il y a 7 jours
Line Cook Training Program -Trainee
Bredin Centre for Career Advancement —Red Deer, AB
- Temps plein
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Sales Representative
BERETTA FARMS —Lacombe, AB
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Bar Manager
Royal Canadian Legion Branch# 104 Innisfail —Innisfail, AB
- De 16,50 $ à 17,00 $ de l’heure
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- Bar
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- Heures d'arrivée et de départ flexibles
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il y a 3 jours
General Manager
Fargeys Paint & Decor —Red Deer, AB
- À partir de 56 000 $ par an
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- Baccalauréat
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il y a 8 jours
Service Manager
Kaizen Automotive Group —Ponoka, AB
- De 100 000 $ à 120 000 $ par an
- Temps plein
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- Diagnostic automobile
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il y a 5 jours
Journeyman Machinist
Q2 Artificial Lift Services —Alberta
- Connaissances en mécanique
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Shop Foreman (Heavy Duty Mechanic)
CP Water Hauling —Sylvan Lake, AB
- De 45 $ à 60 $ de l’heure
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Engineer Lead - Relocate to Banff
Rimrock Banff, Emblems Collection —Alberta
- À partir de 80 000 $ par an
- Fins de semaine au besoin
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il y a 7 jours
Tour Guide
Toonie Tours —Red Deer, AB
- De 18 $ à 40 $ de l’heure
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- Service à la clientèle
- Parler en public
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- Régimes de participation aux bénéfices
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Civil QC Inspector
Centerfire Energy Group —Alberta
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Jours fériés payés
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il y a 14 jours
Regional Sales Manager
New-Line Products LTD —Alberta
- De 120 000 $ à 140 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Logiciels de GRC/CRM
- Microsoft Excel
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Chief Executive Officer (CEO)
Jetstream Personnel Consulting Inc —Alberta
- De 135 000 $ à 150 000 $ par an
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il y a 3 jours
Rig Manager
Komat Drilling —Alberta
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il y a 3 jours
Senior Night Line Cook
768150674 —Red Deer, AB
- De 17 $ à 20 $ de l’heure
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Estimating Manager (Civil Construction)
The Sutherland Group of Companies —Alberta
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Combo Vac & Hydro Operator
PVT —Alberta
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- Diplôme d'études secondaires
- Certificat de premiers soins de base
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- Assurance Dentaire
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Nitrogen Supervisor
Titanium Tubing Technology Ltd. —Alberta
- Temps plein
- Certificat de premiers soins de base
- En présentiel
- Compétences en communication
- Régimes de participation aux bénéfices
- Assurance Invalidité
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Lead Operations Accountant
High Tide —Alberta
- Temps plein
- Microsoft Excel
- Oracle
- Systèmes PGI
Director, Total Rewards
High Tide —Alberta
- Temps plein
- Microsoft Excel
- Capacités de présentation
- Affaires

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : lead operations (red deer, ab)

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Associate Manager - Customer Service North America

Wesco
Red Deer, AB

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 10 jours

Avantages

Assurance Dentaire
Congés payés
Assurance Vision

Compétences

Service à la clientèle
Diplôme d'études secondaires
Expérience en supervision
Baccalauréat
Achats
Compétences en informatique
Compétences en communication
Négociation

Description complète du poste

As Associate Manager - Customer Service North America, you will be responsible for managing sales operational activities to ensure customer service levels are met or exceeded, with a focus on order management, order quoting, processing, fulfillment and review. You will oversee the customer service activities for a local branch, typically with up to 10 direct and / or indirect reports and / or no Regional Hub or Distribution Center responsibilities and/or no Operations PNL. You will establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. You will monitor and measure service metrics, utilizing data to identify trends and opportunities. You will work collaboratively with the Sales Manager to develop, implement, and refine standards, improvements, or process changes, as well as provide reporting and recommendations for enhancements to products or services based on customer feedback and requests.

Responsibilities:

Reporting directly to the Branch Sales Manager
Ensures department goals are successfully met or exceeded
Ensures compliance to policies and procedures
Develops and monitors appropriate measures for customer service and warehouse performance, which may include service level, order entry accuracy, calls abandoned, productivity, picking and shipping accuracy, and stock level cycle count accuracy; oversees processes to ensure customer interactions and warehouse activities are handled correctly, timely, and with a sense of urgency, and takes initiative to review and discuss findings and performance outcomes with the Sales Manager.
Manages a team of typically no more than 10 direct/indirect reports and / or has no Regional hub or distribution center responsibilities and no operations PNL
Works with warehouse operations including receiving, put-away, picking, packing, and shipping of orders, ensuring accuracy, timely processing, and proper handling of inventory and shipments
Analyzes report findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly
Discusses report analysis and recommendations with Sales Manager
Develops, nurtures, and grows a focused and motivated team of employees with common goals and a strong sense of interdependence for success; ensures employees are trained in all activities related to the system and job functions
Represents management to internal and external constituencies with high degree of professionalism and a focus on continuous improvement, while exhibiting and providing an example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity, and diversity
Depending on location, may be responsible for the building operation and maintenance (including all service contracts and IT support), as well as all physical assets at the location; maintain the location areas (counter, office, and warehouse) in a 6S state
Depending on location, may conduct inventory control procedures
May lead and/or support corporate or regional LEAN initiatives, applying kaizen methodology to location processes and operations

Qualifications:

High School Degree or equivalent required; Bachelor's Degree preferred
4 years of experience in the customer service field
2 years of supervisory or management experience
4 years of required of purchasing MRO/Indirect material experience
4 years of required of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR
Business and management principles involved in strategic planning, resource allocation, and production methods
Principles and processes for providing customer and personal services; including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build strong business relationships with other functional areas to best support mutual objectives
Strong problem-solving skills and ability to analyze workflow and processes in order to provide excellent service to internal and external customers
Knowledge of purchasing and inventory concepts, practices and procedures
Excellent written and verbal communication and negotiation skills
Strong computer skills including purchasing and inventory management systems, programs and reports
Ability to effectively prioritize and execute tasks
Adept at conducting research into project-related issues and products
Ability to learn, understand, and apply new technologies
Ability to travel up to 25%

#LI-MB1

Compensation Details $77,550 - $100,815 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

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lead operations emplois - red deer, ab

Associate Manager - Customer Service North America

Service Manager

Technical Training Manager

Fluid Pumping Operators / Supervisors

Journeyman Automotive Technician

Safety Personnel-Trucking & Oilfield Operations

Line Cook Training Program -Trainee

Sales Representative

Bar Manager

General Manager

Service Manager

Journeyman Machinist

Shop Foreman (Heavy Duty Mechanic)

Engineer Lead - Relocate to Banff

Tour Guide

Civil QC Inspector

Regional Sales Manager

Chief Executive Officer (CEO)

Rig Manager

Senior Night Line Cook

Estimating Manager (Civil Construction)

Combo Vac & Hydro Operator

Nitrogen Supervisor

Lead Operations Accountant

Director, Total Rewards

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : lead operations (red deer, ab)

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