Sales & Project Manager | $55K-$80K + Performance Bonuses
Salary: $55,000-$80,000 per year, based on experience and qualifications, plus performance-based bonuses
Job Type: Full-time, Permanent
Location: Winnipeg / Oak Bluff, Manitoba
Schedule: Approximately 35-40+ hours per week, semi-flexible
Benefits: Extended health, dental and vision care
Grow the Business. Build Relationships. Manage the Project.
Relief Restorations is looking for a confident, driven and highly organized Sales & Project Manager to help generate new business, develop long-term referral relationships and manage restoration projects from initial contact through completion.
This is a true hybrid sales and project management role.
You will be expected to actively generate new opportunities through outbound sales, relationship building, networking, referral development and consistent follow-up. You will also take ownership of assigned restoration projects, coordinating clients, estimates, schedules, scopes and documentation to help ensure work is delivered professionally.
This is not a passive account-management position. A key part of the role is actively growing Relief Restorations' client and referral network and converting opportunities into work.
The role is ideal for someone who enjoys talking to people, building relationships, being out in the community, solving problems and taking ownership of results.
About Relief Restorations
Relief Restorations Inc. is a Winnipeg-area restoration and environmental remediation company specializing in water damage, fire and smoke damage, mould remediation, asbestos abatement, inspections and testing.
Our clients include homeowners, property managers, businesses, contractors and other organizations throughout Winnipeg and surrounding communities.
We focus on doing work properly, communicating professionally and providing a high level of service from the first phone call through project completion.
As a growing local company, we're looking for someone who wants to have a meaningful role in building the business rather than simply filling a position.
What We Offer
- $55,000-$80,000 annual salary, depending on experience and qualifications
- Performance-based bonuses tied to business development and results
- Full-time, permanent employment
- Extended health care
- Dental care
- Vision care
- Semi-flexible scheduling
- Company-provided laptop
- Company-provided phone
- Mileage reimbursement for approved business travel
- Training in the restoration and remediation industry
- Opportunity to develop both sales and project management experience
- Significant opportunity for increased responsibility as the company grows
- A role where your individual performance can have a direct impact on company growth
Candidates with relevant sales, restoration, construction, insurance, property management, project management or business development experience may qualify for a higher starting salary.
Sales & Business Development
A major part of this position is actively generating new business for Relief Restorations.
You will be responsible for developing new relationships, maintaining an active sales pipeline and consistently following up on opportunities.
Responsibilities include:
- Prospect for new clients and referral partners throughout Winnipeg and surrounding communities
- Conduct professional outbound calls, emails and in-person outreach
- Develop relationships with insurance agents and brokers, property managers, contractors, real estate professionals, businesses and other potential referral partners
- Schedule and conduct in-person relationship and sales visits
- Follow up promptly on inbound leads and new opportunities
- Identify potential new markets, partnerships and referral opportunities
- Maintain an active and organized sales pipeline
- Track leads, conversations, meetings, follow-ups and opportunities
- Conduct seasonal and scheduled outreach campaigns
- Attend networking events, tradeshows and industry events when appropriate
- Maintain consistent contact with established referral partners
- Work with management to develop and improve sales strategies
- Track sales activity and results to identify which efforts are generating work
- Provide regular updates on leads, opportunities, meetings and business development activity
Success in this role is not measured simply by the number of calls or visits completed. The goal is to develop genuine professional relationships, create opportunities and convert those opportunities into profitable long-term business.
Account & Client Relationships
Generating the project is only the beginning.
You will help ensure that clients and referral partners receive a consistent, professional experience throughout their relationship with Relief Restorations.
Responsibilities include:
- Act as a primary contact for assigned clients and referral partners
- Build and maintain long-term professional relationships
- Respond to client questions and concerns professionally
- Maintain communication throughout active projects
- Follow up with clients and referral partners after projects are completed
- Identify opportunities for repeat business and additional services
- Maintain relationships even when there is no active project
- Represent Relief Restorations professionally during meetings, site visits, events and other interactions
- Help ensure clients and referral partners feel confident recommending Relief Restorations
Our goal is not simply to win one project. We want to develop relationships that lead to repeat work and long-term referrals.
Project Management
You will also take ownership of assigned restoration and remediation projects from initial contact through completion.
You will work closely with management, Lead Technicians and field staff to keep projects organized, clients informed and crews productive.
Responsibilities may include:
- Act as the primary point of contact for assigned projects
- Coordinate initial site assessments, and project start-ups
- Review project requirements, scopes of work and client expectations
- Assist with project estimating and scope development as appropriate
- Coordinate schedules, crews, equipment and project resources
- Communicate project requirements to field staff
- Conduct jobsite visits and progress check-ins
- Monitor project progress and identify issues that require attention
- Maintain communication with clients throughout their project
- Coordinate project changes and communicate updated requirements
- Help ensure photographs, notes and required project documentation are completed
- Communicate with property managers, contractors, adjusters and other stakeholders when applicable
- Help keep projects within approved scopes, schedules and budgets
- Support field crews when client communication, decisions or additional coordination are required
- Help resolve project issues professionally and efficiently
- Participate in project close-out and final client follow-up
- Help ensure each project meets Relief Restorations' standards for quality, safety and customer service
You will not be expected to know every technical aspect of restoration on your first day. Training will be provided to help you understand our services, scopes, processes and technical requirements. You will start with outreach and move into project management from there.
Who We're Looking For
We're looking for someone who is comfortable selling, confident dealing with people and capable of taking ownership of both opportunities and projects.
The successful candidate should:
- Be confident speaking with new people and prospective clients
- Be very comfortable communicating by phone
- Be willing to make outbound sales calls and conduct in-person outreach
- Be comfortable walking into a business, introducing themselves and starting a professional conversation
- Enjoy building long-term professional relationships
- Be motivated by measurable results and business growth
- Be highly organized and capable of managing multiple priorities
- Follow up consistently without needing to be reminded
- Be comfortable working independently and managing their own schedule
- Work effectively with field technicians and management
- Be capable of handling difficult client conversations professionally
- Take ownership when something requires attention
- Be comfortable solving problems and making decisions
- Be willing to learn technical information about restoration and remediation
- Have strong written and verbal communication skills
- Be comfortable using computers, mobile applications and digital project management systems
- Reside in Winnipeg or a surrounding community
- Have a valid Class 5 driver's licence
- Have reliable transportation for local business and jobsite visits
Experience
Previous experience in one or more of the following areas is strongly preferred:
- Sales
- B2B sales
- Business development
- Account management
- Project management
- Customer service
- Property management
- Insurance
- Construction
- Restoration
- Building services
- Trades or service-based businesses
Previous restoration experience is an asset, but is not required for the right candidate.
A strong salesperson or project manager from another industry who is willing to learn restoration is encouraged to apply.
Experience with Google Workspace, Microsoft Office and similar business software is considered an asset. We use our own custom software for the majority of operations.
Restoration Industry Training
You do not need to arrive knowing everything about water damage, mould, asbestos or fire restoration. We will provide training on Relief Restorations' services, processes and project management systems.
Depending on your responsibilities, training may include:
- Water damage restoration and moisture surveys
- Mould remediation and inspections
- Asbestos abatement
- Fire and smoke damage restoration
- Restoration terminology and project workflows
- Scopes of work and estimating
- Jobsite documentation
- Health and safety requirements
- Client and insurance-related communication
- Project scheduling and coordination
The goal is to develop enough technical knowledge to confidently speak about our services, identify opportunities, communicate with clients and effectively coordinate projects with our field team.
What Success Looks Like
A successful Sales & Project Manager doesn't just stay busy. They produce results.
Success in this position includes:
- Consistently developing new sales opportunities
- Building a growing network of referral partners
- Following up on leads and opportunities without letting them go cold
- Converting relationships and opportunities into projects
- Maintaining strong relationships with existing accounts
- Keeping assigned projects organized and moving forward
- Communicating consistently with clients and field staff
- Identifying and resolving project issues early
- Maintaining accurate sales and project information
- Providing clients with a professional experience from first contact through completion
- Contributing directly to the continued growth of Relief Restorations
This Position Is a Good Fit If You...
- Enjoy sales and talking to people
- Aren't afraid to pick up the phone and create an opportunity
- Are comfortable introducing yourself to new businesses and professionals
- Enjoy networking and building relationships
- Want more responsibility than a traditional sales position
- Like seeing the projects you help bring in actually get completed
- Are highly organized and follow through on commitments
- Enjoy solving problems
- Like having measurable goals
- Are motivated by performance and results
- Want a mix of office work, sales activity, meetings and jobsite involvement
- Want to grow with a smaller company where your contribution is visible
This position may not be a good fit for someone looking for a desk-only project management role or a passive account-management position.
Schedule and Work Environment
This is a full-time position, generally 35-40+ hours per week.
The position offers some scheduling flexibility, but restoration is a service-based industry and project requirements do not always fall within a perfect Monday-to-Friday schedule.
Occasional early mornings, evenings, weekends or after-hours communication may be required depending on active projects or emergency situations.
The position includes a combination of:
- Sales and business development
- Phone and email communication
- Administrative and project management work
- Local relationship visits
- Client meetings
- Networking and industry events
- Jobsite visits
Our shop is located in Oak Bluff, immediately southwest of Winnipeg. The position also involves local travel throughout Winnipeg and surrounding communities.
Growth Opportunities
Relief Restorations is growing, and we want this position to grow with the company.
For the right person, there is significant opportunity to take on greater responsibility in sales, business development, project management, operations or leadership as the company expands.
We're looking for someone who wants to help build something, develop relationships and take ownership of the results they produce.
Our Values
Relief Restorations is guided by five core values:
- Integrity
- Commitment to customers
- Quality and safety
- Teamwork and leadership
- Continuous learning
Anyone representing Relief Restorations is expected to demonstrate these values when working with clients, referral partners and fellow team members.
Interested?
If you're confident speaking with people, motivated by sales, highly organized and interested in a role where you can both generate new business and manage the projects that result from those relationships, we'd like to hear from you.
Restoration experience is an asset, but we're willing to teach the industry to the right person.
Bring the ability to sell, build relationships, stay organized and take ownership. We'll teach you the restoration side.
Job Type: Full-time, Permanent
Salary: $55,000-$80,000 per year + performance-based bonuses
Benefits:
- Dental care
- Extended health care
- Vision care
Licence/Certification:
- Class 5 Driver's Licence (required)
Work Location: In person, with local travel throughout Winnipeg and surrounding communities
Job Types: Full-time, Permanent
Pay: $55,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Vision care
Experience:
- Sales: 2 years (preferred)
- Project Management: 1 year (preferred)
Language:
- and write fluent English (required)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
