25 meilleures offres (banking development program, laval, qc) (à pourvoir)

Manager, Customer Experience Trainee - Laval & Ville Saint-Laurent
TD Bank —Laval, QC
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Bilingual Contact Center Representative, Canadian Banking, Fraud Loss Prevention
TD Bank —Montréal, QC
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National Bank of Canada —Montreal-nord, QC
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CIBC —Laval, QC
- Temps plein
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Compliance Risk Assessment (Temporary - 12 months)
BNP Paribas —Montréal, QC
- Temps plein
- Travail hybride
- Microsoft Powerpoint
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il y a 5 jours
Corporate Banking Analyst
BNP Paribas —Montréal, QC
- Temps plein
- Travail hybride
- Microsoft Powerpoint
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- Microsoft Excel
il y a 6 jours
Controller
GROUPE PCV —Montréal, QC
- À partir de 150 000 $ par an
- Temps plein
- Travail hybride
- Finance
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- Baccalauréat
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
3 h
conseillère ou conseiller du développement des affaires/Business Development Consultant
Moneris Solutions —Montréal, QC
- De 47 630 $ à 66 681 $ par an
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- Travail hybride
- Bilingue
- Vente
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- Régimes de participation aux bénéfices
- Congés payés
Conseillère commerciale Régionale (Bilingue) / Regional Sales Consultant (Bilingual)
Moneris Solutions —Montréal, QC
- De 57 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
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- Marketing
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- Congés payés
Wealth Associate
Canaccord Genuity Corp. —Montréal, QC
- Temps plein
- Bilingue
- Anglais
- Développement commercial
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CIBC —Sainte-Julie, QC
- Fins de semaine au besoin
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Finance Director – Lending & Credit Operations
NextFund & FirstFund —Montréal, QC
- De 100 000 $ à 200 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
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il y a 14 jours
Senior Finance Manager
OTUS Nonprofit CFOs —Montréal, QC
- De 90 000 $ à 105 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Excel
- Anglais
- Assurance Dentaire
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il y a 6 jours
Wealth Associate
National Bank of Canada —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Microsoft Office
- Programmes de Bien-être
- Programme d'Aide aux Employés
Director, Product - Restaurant Solutions/Directrice ou directeur des produits, solutions pour restaurant
Moneris Solutions —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Marketing
- Anglais
- Régimes de participation aux bénéfices
- Congés payés
Wealth Associate
National Bank of Canada —Montréal, QC
- Temps plein
- Travail hybride
- Service à la clientèle
- Microsoft Office
- En présentiel
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 9 jours
Wealth Associate
National Bank of Canada —Brossard, QC
- Temps plein
- Travail hybride
- Service à la clientèle
- Microsoft Office
- En présentiel
- Programmes de Bien-être
- Programme d'Aide aux Employés
Wealth Associate
National Bank of Canada —Montréal, QC
- Temps plein
- Travail hybride
- Service à la clientèle
- Microsoft Office
- En présentiel
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 11 jours
Représentant(e) bilingue du service à la clientèle III (Retail) / Bilingual Customer Service Representative III (Retail)
Moneris Solutions —Montréal, QC
- De 44 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Régimes de participation aux bénéfices
il y a 7 jours
Collection Customer Service Agent
National Bank of Canada —Montréal, QC
- À partir de 25,50 $ de l’heure
- Temps plein
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Programme d'Aide aux Employés
Collection Customer Service Agent
National Bank of Canada —Montréal, QC
- À partir de 25,50 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
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551 EN - Underwriter, CIU (Multiple roles)
Export Development Canada | Exportation et développement Canada —Montréal, QC
- De 65 172 $ à 128 742 $ par an
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- Travail hybride
- Bilingue
- Microsoft Excel
- Anglais
- Indemnité de déménagement
Postuler rapidement
il y a 8 jours
Customer Service Agent Commercial Banking
National Bank of Canada —Montréal, QC
- À partir de 26,89 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Programme d'Aide aux Employés
il y a 4 jours
Responsable Processus PLM et Fil numérique/ PLM Process & Digital Thread Lead
Raise —Montréal, QC
- 45 $ de l’heure
- Contrat
- Travail hybride
- Anglais
- Production
- Compétences en communication
Postuler rapidement
Customer Service Agent, Financing
National Bank of Canada —Montréal, QC
- À partir de 24,50 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Programme d'Aide aux Employés

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : banking development program (laval, qc)

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Manager, Customer Experience Trainee - Laval & Ville Saint-Laurent

TD Bank
Laval, QC

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Détails du poste

Temps plein

Avantages

Congés payés

Compétences

Français
Microsoft Office
Baccalauréat
Gestion du temps

Description complète du poste

Work Location:

Laval, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

59 500 $ / $59,000 - 84 000 $ / $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer experiences.

In this role, you would:

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives.
Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed
Collaborate with One TD partners to help all customers in a way that suit their needs best
Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required
Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience
Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues
Administer complex daily branch administrative duties
Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines
Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed
Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

Undergraduate degree and/or over 3 years of relevant work experience
Sound knowledge of processes management, business and operational functions including banking solutions and concepts
Proficiency in software tools including MS Office, and internet application
Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
A go-getter with strong organizational, planning and time management skills
A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

#LI-Retail

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : banking development program (laval, qc)

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