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Assistant Hotel Manager Permanent Relocation Rankin Inlet, Nunavut

Eskimo Point Lumber Supply
Ontario

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Détails du poste

Temps plein

Avantages

Cotisation égale au RÉER
Assurance Invalidité
Indemnité de logement
Indemnité de déménagement
Événements d'Entreprise
Assurance Vision
Assurance Vie

Compétences

Gestion des coûts
Gestion de l'entretien ménager hôtelier
Expérience en hôtellerie et hébergement
Expérience en entretien ménager d'hôtels et de centres de villégiature
Gestion des opérations
Maintenance préventive
Coaching
Assainissement
Politiques de santé et sécurité au travail
Traitement des plaintes
Contrôle des coûts
Microsoft Office
Gestion des horaires
Expérience en supervision
Gestion d'équipe
Service à la clientèle
Hôtellerie
Recrutement
Réglementation en santé et sécurité du travail (SST)
Nettoyage
Formation et développement
Service aux visiteurs
Résolution des problèmes de la clientèle
Coordination d'équipe
Permis de conduire

Description complète du poste

Job Description

Eskimo Point Lumber Supply is currently looking for an Assistant Hotel Manager, Permanent Relocation to Rankin Inlet, Nunavut, to join their team

The Assistant Hotel Manager (Housekeeping Focus) is responsible for overseeing the daily operations of the housekeeping department while supporting the overall management of hotel operations. This role ensures exceptional cleanliness, guest satisfaction, operational efficiency, and compliance with hotel standards. The Assistant Hotel Manager works closely with the Hotel Manager and other department leaders to maintain a safe, welcoming, and well-maintained environment for guests and staff.

Key Responsibilities

Housekeeping Operations

Supervise the daily operations of the housekeeping department, including room attendants, laundry staff, and public area attendants.
Ensure all guest rooms, suites, public areas, and back-of-house spaces meet established cleanliness and presentation standards.
Conduct regular inspections of guest rooms and common areas to ensure quality and consistency.
Monitor room readiness and coordinate with the front desk to optimize room availability.
Develop and maintain housekeeping schedules based on occupancy levels and operational needs.
Ensure adequate inventory of linens, amenities, cleaning supplies, and equipment.
Coordinate preventive maintenance by reporting maintenance issues promptly and following up to completion.

Staff Leadership

Recruit, train, coach, and evaluate housekeeping team members.
Foster a positive, respectful, and productive work environment.
Monitor employee performance and provide ongoing feedback and development opportunities.
Ensure compliance with company policies, safety procedures, and service standards.
Assist with scheduling, payroll review, and attendance management.

Guest Service

Respond promptly and professionally to guest requests and housekeeping-related concerns.
Resolve guest complaints with a focus on exceeding expectations.
Collaborate with front office and maintenance teams to ensure a seamless guest experience.
Promote a culture of exceptional customer service throughout the housekeeping team.

Operational Support

Assist the Hotel Manager in overseeing daily hotel operations.
Support other departments during peak periods as needed.
Participate in budgeting and cost-control initiatives related to housekeeping operations.
Monitor labor costs, supply usage, and departmental productivity.
Assist with hotel inspections, audits, and compliance requirements.

Health, Safety & Compliance

Ensure compliance with health, safety, sanitation, and workplace regulations.
Maintain proper handling and storage of cleaning chemicals and equipment.
Conduct safety training and promote safe work practices.
Ensure adherence to brand standards and local regulatory requirements.

Qualifications

Diploma or degree in Hospitality Management or a related field preferred.
Minimum 2–5 years of hotel housekeeping experience, including supervisory responsibilities.
Previous experience in hotel operations or management is an asset.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office and hotel property management systems (PMS).
Ability to multitask and perform effectively in a fast-paced environment.
Flexible schedule, including evenings, weekends, and holidays as required.
Valid driver’s license

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

Company events
Disability insurance
Housing allowance
Life insurance
Relocation assistance
RRSP match
Vision care

Application question(s):

Do you have a valid driver's license? Yes or No?
Are you interested in a permanent relocation job? yes/no?
Do you require assistance with relocating any pets as part of your move?

Work Location: In person

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