2 meilleures offres (night auditor, fort mcmurray, ab) (à pourvoir)

Front Desk Agent/ Night Auditor at Ace inn Fort McMurray
Ace inn —Fort McMurray, AB
- De 15,27 $ à 17,50 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 1 jour
Night Auditor/Front Desk Agent
Best Western Plus Sawridge Suites —Fort McMurray, AB
- De 19 $ à 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 3 jours

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Front Desk Agent/ Night Auditor at Ace inn Fort McMurray
Ace inn —Fort McMurray, AB
Process payments accurately and handle cash or credit transactions. Manage multi-line phone systems to answer inquiries, make reservations, and provide…
De 15,27 $ à 17,50 $ de l’heure
Postuler rapidement
il y a 1 jour
Night Auditor/Front Desk Agent
Best Western Plus Sawridge Suites —Fort McMurray, AB
Alberta AGLC lotto, first aid certificate, WHMIS training an asset but not required. Reconcile cash, credit card transactions, and other payment methods,…
De 19 $ à 20 $ de l’heure
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il y a 3 jours

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Front Desk Agent/ Night Auditor at Ace inn Fort McMurray

Ace inn
Fort McMurray, AB

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Détails du poste

Permanent | Temps partiel
Il y a 1 jour

Compétences

Bilingue
Hospitalité
Multilingue
Service à la clientèle
Diplôme d'études secondaires
Standard téléphonique
Étiquette au téléphone
Compétences en communication
Hôtellerie

Description complète du poste

Job Overview
We are seeking a friendly, professional Front Desk Agent to provide exceptional guest service at our hotel. The ideal candidate will be the first point of contact for guests, ensuring a welcoming atmosphere and smooth check-in and check-out processes. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks efficiently. Multilingual or bilingual abilities are highly desirable to assist a diverse guest population. Previous hotel or hospitality experience is preferred but not required, as training will be provided. The Front Desk Agent plays a vital role in creating a positive guest experience and maintaining the high standards of our establishment.

Duties

Greet guests warmly upon arrival and assist with check-in/check-out procedures
Manage multi-line phone systems to answer inquiries, make reservations, and provide information
Handle guest requests promptly and professionally, ensuring guest satisfaction
Maintain accurate records of reservations, cancellations, and guest information
Provide information about hotel amenities, local attractions, and services
Process payments accurately and handle cash or credit transactions
Address guest concerns or complaints with tact and professionalism
Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and issues are resolved promptly
Uphold hotel policies and procedures to ensure safety and security for guests and staff

Skills

Excellent customer service skills with a friendly, approachable demeanor
Strong phone etiquette and communication skills
Ability to work efficiently in a fast-paced environment with multitasking capabilities
Experience with front desk operations or hospitality management systems preferred
Multilingual or bilingual abilities are highly advantageous for assisting diverse guests
Knowledge of multi-line phone systems and guest service protocols in the hospitality industry
Professional appearance and demeanor aligned with hospitality standards
Ability to remain calm under pressure and resolve issues diplomatically

This position offers an engaging work environment where your interpersonal skills can shine while providing memorable experiences for our guests. We value professionalism, attentiveness, and a positive attitude in all team members.

Pay: $15.27-$17.50 per hour

Education:

Secondary School (preferred)

Work Location: In person

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Front Desk Agent/ Night Auditor at Ace inn Fort McMurray

Night Auditor/Front Desk Agent

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