1 meilleure offre (telemarketer, alberta) (à pourvoir)

Outbound Telemarketer
Vicimus Inc. —Calgary, AB
- 36 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Bases de données
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Outbound Telemarketer

Vicimus Inc.
Calgary, AB

Postuler rapidement

Détails du poste

Temps plein

Compétences

Vente
Service à la clientèle
Centre d'appels
Études postsecondaires
Bases de données
Gestion des données
Sens de l'organisation
Compétences en informatique
Compétences en communication

Description complète du poste

Vicimus is looking for an Outbound Telemarketer (Private Sales) to join our growing team!

The Outbound Telemarketer (Private Sales), which is part of the Business Development team, plays a critical role in growing the business within our organization. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing team!

Come join our team of automotive specialists!

Perks:

Competitive wage; Compensation based on productivity
Opportunity to work from home (fully remote position)
Personal career growth opportunities within the organization
Proactive and knowledgeable management
Generous employee discounts

Job Responsibilities:

Managing outbound communication– Contact consumers on behalf of our clients with providing details with regards to campaigns and marketing initiatives though phone, email or SMS providing the highest degree of customer service.
Coordination of appointments– Scheduling of consumer appointments to fit both the needs of the clients as well as the needs of the organization. Appointments will be coordinated for our group of dealerships clients within the automotive industry.
Customer satisfaction- Monitoring customer satisfaction and develop rapport with the consumer with the utmost level of customer experience and professionalism.
Data Management –Accurately review and enter all customers’ appointments, inquiries and/or concerns into a system.
Performance – Expectation of 120+ outbound calls per day with excellent verbal communication skills. Performs other duties as assigned or required by the leadership team.

Experience - Must Have:

1-2 Years customer service/sales experience required
Experience in a call centre environment
Post-secondary Education
Strong computer literacy skills
Strong organizational skills
Must be a self-starter and have the ability to multitask
Automotive service background (preferred but not essential)
Preferred CRM database experience
Self-driven, likeable, and adaptable to change
Ability to work in a fast-paced environment
Ability to work independently and be a team player
Have a positive attitude!

Work Schedule:

Monday to Friday: 11:00am to 7:00pm EST
Saturday (preferred): 10:00am to 6:00pm EST

Upon request, Vicimus will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

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