25 meilleures offres (customer service representative, agassiz, bc) (à pourvoir)

Customer Service Representative
Pacific Coast Fruit Products Ltd. —Abbotsford, BC
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Outlook
- Systèmes PGI
- En présentiel
- Programme d'Aide aux Employés
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Customer Service Representative
TRIPLE EIGHT TRANSPORT —Abbotsford, BC
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Anglais
- Microsoft Office
- En présentiel
- Assurance Dentaire
- Congés payés
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il y a 2 jours
CLK 12R - Customer Service Representative
BC Public Service —Chilliwack, BC
- De 57 699,62 $ à 65 135,07 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Expérience administrative
il y a 7 jours
Customer Experience Associate
TD Bank —Chilliwack, BC
- De 22,50 $ à 28,33 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Outlook
- Diplôme d'études secondaires
- Congés payés
On Call / Casual Customer Service Assistant 2
Fraser Valley Regional Library —Abbotsford, BC
- De 33,19 $ à 33,94 $ de l’heure
- Sur appel
- Microsoft Office
- Dactylographie
Customer Service Representative I - Up to 2
Fraser Valley Regional District —Hope, BC
- Temps partiel
- Service à la clientèle
Guest Services Agent - Part Time
True Key Hotels & Resorts —Harrison Hot Springs, BC
- 19 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Outlook
- Hôtel
- Heures d'arrivée et de départ flexibles
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Member Services Representative
Coast Capital Savings —Chilliwack, BC
- De 24,05 $ à 25,44 $ de l’heure
- Temps partiel
- Anglais
- Services financiers
- Compétences en communication
il y a 6 jours
Guest Service Agent / Bell person
Harrison Hot Springs Resort —Harrison Hot Springs, BC
- De 19,28 $ à 25,71 $ de l’heure
- Hôtel
- Diplôme d'études secondaires
- Sens de l'organisation
- Assurance Invalidité
- Assurance Dentaire
Customer Service Representative
Domino‘s Pizza —Chilliwack, BC
- De 18,25 $ à 20,00 $ de l’heure
- Temps partiel
- Anglais
- Esprit d'analyse
- Saisie de données
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il y a 3 jours
CSR - Customer Service Representative
Dominos —Chilliwack, BC
- De 18,25 $ à 20,00 $ de l’heure
- Temps partiel
- Espagnol
- Analyse de données
- Anglais
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il y a 2 jours
Customer Service Representative/Insurance Advisor
Mode Insurance Services Ltd. —Abbotsford, BC
- De 47 840 $ à 62 400 $ par an
- 8 Heures
- Microsoft Outlook
- Compétences informatiques
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
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Guest Service Agent
Petro Canada Gas Station and Convenience Store —Hope, BC
- À partir de 18,25 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Caisse
- Réception
- Assurance Dentaire
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il y a 8 jours
Customer Experience Associate (Precious Metals Analyst)
Canada Gold —Abbotsford, BC
- De 22 $ à 25 $ de l’heure
- 8 Heures
- Mathématiques
- Nettoyage
- Compétences en informatique
- Assurance Dentaire
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OMNI Customer Fulfillment Associate
Walmart Canada —Chilliwack, BC
- À partir de 18 $ de l’heure
- Temps partiel
- Amélioration continue
- Contrôle de la qualité
- Nettoyage
Member Service Specialist (On Site) Part-Time
Prospera Credit Union —Chilliwack, BC
- De 23 $ à 25 $ de l’heure
- Temps partiel
- Logiciels de GRC/CRM
- Saisie de données
- Services financiers
- Congés payés
Postuler rapidement
il y a 9 jours
Client Care Representative - Auto Insurance Trainee
HUB International —Chilliwack, BC
- De 40 000 $ à 45 000 $ par an
- Temps plein
- Pas d'expérience requise
- Diplôme d'études secondaires
- Pas de déplacements
- Assurance Invalidité
- Congés payés
il y a 6 jours
Cashier/Customer Service
Chevron On the Run —Chilliwack, BC
- À partir de 18,25 $ de l’heure
- Temps partiel
- Gestion des stocks
- Marchandisage
- Mathématiques de base
- Heures d'arrivée et de départ flexibles
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il y a 5 jours
Customer Service Advisor-English or French
Allworld Logistic Solutions Inc —Chilliwack Lake, BC
- À partir de 18,25 $ de l’heure
- Temps partiel
- Anglais
- Esprit d'analyse
- Saisie de données
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Client Care Representative - Commercial Lines
HUB International —Chilliwack, BC
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Contrats
- Assurance Invalidité
- Congés payés
il y a 6 jours
Client Care Representative - Personal Lines Trainee
HUB International —Chilliwack, BC
- De 40 000 $ à 50 000 $ par an
- Temps plein
- Service à la clientèle
- Pas de déplacements
- Compétences en communication
- Assurance Invalidité
- Congés payés
il y a 6 jours
Customer Service Representative/Insurance Advisor
SPGC - MODE —Abbotsford, BC
- De 47 840 $ à 62 400 $ par an
- Fins de semaine au besoin
- Microsoft Outlook
- Compétences informatiques
- Mathématiques
- Assurance Invalidité
- Assurance Dentaire
Customer Service Representative
U-Haul —Abbotsford, BC
- De 18,25 $ à 19,00 $ de l’heure
- Temps partiel
- Maintenance
- Chariot élévateur
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
- Jours fériés payés
Client Care Representative - Personal Lines
HUB International —Hope, BC
- De 40 000 $ à 50 000 $ par an
- Temps plein
- Service à la clientèle
- Pas de déplacements
- Compétences en communication
- Assurance Invalidité
- Congés payés
il y a 6 jours
Customer Service Representative
EMCO Waterworks/EMCO Aqueduc —Abbotsford, BC
- De 47 500 $ à 55 000 $ par an
- Temps plein
- Microsoft Outlook
- Recherche
- Diplôme d'études secondaires
- Régimes de participation aux bénéfices
- Horaire flexible avec plage fixe
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (agassiz, bc)

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Customer Service Representative

Pacific Coast Fruit Products Ltd.
Abbotsford, BC

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Détails du poste

Permanent | Temps plein

Avantages

Programme d'Aide aux Employés

Compétences

Soutien aux ventes
Développement des relations avec la clientèle
Microsoft Outlook
Gestion des demandes des clients
Gestion des comptes clés
Systèmes PGI
Gestion des bons de commande
Traitement des plaintes
Développement des relations avec la clientèle
Service à la clientèle
Gestion de la relation client
Orientation axée sur le service à la clientèle
Analyse des causes profondes
Collaboration interfonctionnelle
Gestion des comptes
Compétences en communication
Interaction avec les clients
Coordination d'équipe
Communication interfonctionnelle

Description complète du poste

Nestled between the mountains of the Fraser Valley in the center of the agricultural hub of Abbotsford, British Columbia, Pacific Coast Fruit Products (PCFP) was originally built as a frozen berry plant but has since evolved into a highly productive manufacturer of fruit juice concentrates, not From Concentrate (NFC) juices, purees, and puree concentrates for the food, beverage, and nutraceutical industries. Through teamwork and innovation, we process millions of pounds of berries from the Fraser Valley and around the world. Pacific Coast Fruits Products not only produces quality ingredients we also contribute to the local food economy while helping to establish food security, both at home and abroad. Pacific Coast Fruit Products is one of the Fraser Valley's; secret success stories, and we are looking to grow and take on new team members.

At Pacific Coast Fruit, you will receive competitive compensation along with RSP matching, extensive group benefits, annual performance bonus as well as enjoy employee engagement activities that occur throughout the year. Come join us to witness what fun-at-work looks like and BE one of us!

At Pacific Coast Fruit, you will receive competitive compensation along with:

RSP matching,
Extensive group benefits,
Annual performance bonus
Annual Rain Gear
Boot Allowance,
Costco Memberships
Employee assistance program and
Enjoy employee engagement activities that occur throughout the year.

Job Overview

The Customer Service Representative (CSR) plays a critical role in ensuring Pacific Coast Fruit Products (PCFP) delivers a seamless, positive experience for every customer. Acting as the connective link between customers, Account Managers, Account Directors, and cross-functional teams, the CSR ensures orders are executed with accuracy, professionalism, and efficiency from purchase order through shipping status.

This role is deeply collaborative by nature. Within the Sales team, the CSR supports Account Managers and Account Directors by providing timely information, order visibility, and administrative support that allow them to focus on strategic customer growth and relationship building. Cross-departmentally, the CSR partners with Production, Quality Control, Logistics, Accounting, and Supply Chain to align on requirements and proactively resolve issues before they impact the customer.

The CSR also has the unique opportunity to develop a broad, detailed understanding of PCFP’s entire customer base—across industries, geographies, and order volumes. From large, strategic accounts to smaller customers with specialized needs, this role provides a holistic view of the business, making the CSR extremely well-versed in the diverse requirements and expectations that define PCFP’s customer relationships.

By balancing attention to detail with a strong customer-service mindset, the CSR ensures that internal processes translate into consistent, reliable results externally—building trust and strengthening PCFP’s reputation for quality and service. Ultimately, this role contributes directly to customer satisfaction, retention, and long-term business success by ensuring every customer interaction reflects PCFP’s commitment to excellence.

You Live and Model the Organization’s Values

Invest in Relationships- We build trust and collaborate to develop long term partnerships

You do what’s right for the organization
You share knowledge freely to ensure organizational strength and sustainability
You make time to help and develop others

Act with Integrity – We are transparent, honest and ethical in all of our interactions

You accept that your colleagues deserve your best, always!
You exercise excellent judgement and take smart risks
You follow through on commitments and own your results

Excel at Service – We set the standard for delivering exceptional service

You ensure quality always comes first
You are easy to do business with
You consider the customer in discussions and actions
You respond to customer needs with urgency and diligence

Deliver Excellence- We aspire for Excellence in everything we do

You drive results by making difficult decisions when needed
You address the root cause to solve problems

You demonstrate your commitment through defined action

Communication

Listen well and seek to understand
Communicate concisely, candidly and respectfully
You’re an avid contributor to discussions and share ideas and solutions.

Curiosity

Know your business and our products
Proactively seek knowledge
Passionate about continuous improvement

Connection

Embrace diverse backgrounds and cultures
Seek out different perspectives and choose the best ideas, wherever you find them
Center your approach in the well being of colleagues and the sustainability of communities

Key Responsibilities

Customer Order Management

Accurately process and manage customer purchase orders, ensuring pricing, specifications, and delivery details are correct.
Monitor the status of orders from entry through shipping, providing timely updates to customers, Account Managers, and Account Directors.
Track shipping schedules and proactively resolve delays or discrepancies.
Ensure seamless service and attention to detail for customers of all sizes—from large-scale strategic partners to smaller accounts with unique needs.
Directly manage a portfolio of local and emerging customers

Account Manager & Account Director Coordination

Partner closely with Account Managers and Account Directors to manage day-to-day order execution and communication.
Deliver consistent support across the customer portfolio, reinforcing strong relationships with both major accounts and smaller, emerging customers.

Customer Service Excellence

Respond promptly and professionally to customer inquiries by phone and email.
Build positive, trust-based relationships with customer contacts to strengthen confidence in PCFP.
Address questions, problems, and complaints with a solutions-oriented approach, escalating to managers or commercial leads when necessary.
Demonstrate adaptability to serve the diverse requirements of PCFP’s customer base, balancing the demands of high-volume customers with the specialized needs of smaller accounts.

Internal Collaboration

Work cross-functionally with Production, Quality Control, Logistics, Accounting, and Purchasing to ensure smooth order execution.
Partner with the Operations, Logistics, and Procurement teams to align inventory availability with customer demand and proactively flag risks.
Act as the link between internal teams and the full customer portfolio, ensuring all customers—big and small—receive reliable, consistent service.

Administrative & Sales Support

Prepare internal sales documents, reports, quotes, and pricing inquiries.
Review and approve invoices following standard procedures.
Maintain accurate customer records and order documentation.

Food Safety Management System Compliance

Adhere to PCFP’s Food Safety Management System policies and procedures.
Ensure all order-related activities support the safety, quality, and integrity of PCFP’s food products.

What Success Looks Like in the First 12 Months

Demonstrates the ability to manage the entire order lifecycle—from purchase order to shipping—with minimal errors and proactive communication.
Builds strong rapport with customer contacts, becoming a trusted and reliable point of contact for order-related matters.
Establishes effective working relationships with Production, Logistics, Quality Control, Accounting, and Supply Chain, contributing to smooth operations and fewer escalations.
Provides consistent, accurate support to Account Managers and Account Directors, ensuring they have the information and visibility needed to manage accounts strategically.
Becomes highly knowledgeable across PCFP’s full customer base—big and small—understanding their requirements, preferences, and order patterns.
Anticipates and addresses potential issues before they affect customers, demonstrating resilience and accountability.

Qualifications

2–3 years of experience in customer service, order management, or related roles (food, beverage, or manufacturing sector preferred).
Strong organizational and multitasking skills; proven ability to manage competing priorities in a fast-paced environment.
Excellent verbal and written communication skills with a professional, customer-focused approach
Strong collaboration skills with the ability to work effectively across teams and departments.
Detail-oriented with a commitment to accuracy in order processing and reporting.
Proficiency in Microsoft Office (Excel, Outlook, Word); ERP system experience considered an asset.
Resilient and adaptable, with a positive attitude and solutions-first mindset.

What We Offer

Opportunity to directly impact the growth of a market-leading fruit products business.
A collaborative, entrepreneurial culture where your insights are valued.
Competitive compensation and benefits package.
Career development opportunities in a growing international business.

Pay: $55,000.00-$65,000.00 per year

Ability to commute/relocate:

Abbotsford, BC V2T 4W7: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your desired salary?

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (agassiz, bc)

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