1 meilleure offre (technical support agent, saskatoon, sk) (à pourvoir)

Technical Support Agent
AlarmTek Smart Security —Saskatoon, SK
- De 16,24 $ à 21,89 $ de l’heure
- Temps plein
- Service à la clientèle
- Compétences rédactionnelles
- Anglais
Postuler rapidement
il y a 6 jours

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Technical Support Agent

AlarmTek Smart Security
Saskatoon, SK

Postuler rapidement

Détails du poste

Permanent | Temps plein
Il y a 6 jours

Compétences

Service à la clientèle
Compétences rédactionnelles
Anglais
Soutien technique
Réseaux informatiques
Sens de l'organisation
VPN

Description complète du poste

AlarmTek is growing our technical team again!

You:

- Are self-directed who will fully execute all tasks.

- Can provide exceptional customer service.

- Can follow technical instruction manuals and guide others to a resolution.

- Ability to communicate effectively in English, both verbally and in writing.

- Highly developed organizational skills.

- Have exceptional attention to detail.

- Have proven ability to multitask, prioritize, and positively contribute in a fast-paced, changing environment.

- Take initiative in problem solving.

- Located in Saskatoon.

We:

- Are a fast-growing company that will challenge you to grow with us.

- Provide cutting edge technology to complete your job efficiently and effectively.

- Will provide horizontal and vertical growth opportunities.

- Foster a positive work environment that you will love to come to every day.

- Empower you to achieve your goals and grow professionally.

- Provide an open-door policy for questions and answers.

Responsibilities:

- Assisting customers by answering questions and troubleshooting issues

- Answering phones and assisting with office duties

- Confirming appointments with customers

- Managing voicemail and email customer requests

- Booking service appointments

- Troubleshooting Customer issues over the phone

- Helping with CRM and technical issues for office staff

- Additional tasks as required

Hours:

- evenings

- weekends

Remote Work:

- Not available.

Job Types: Full-time, Permanent

Pay: $16.24-$21.89 per hour

Experience:

Customer service: 3 years (required)
Technical support: 2 years (required)

Language:

English (required)

Location:

Saskatoon, SK (required)

Work Location: In person

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Technical Support Agent

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