25 meilleures offres (patient support team, toronto, on) (à pourvoir)

Patient Care Specialist
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- Heures supplémentaires
- Bilingue
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
17 h
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Clerical Support Associate, Fracture Clinic
Humber River Health —Greater Toronto Area, ON
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Switchboard Operator
Humber River Health —Greater Toronto Area, ON
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Clerical Support Associate - OP Mental Health
Humber River Health —Greater Toronto Area, ON
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- 8 Heures
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
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Habitat Learn Inc —Toronto, ON
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- Temps partiel
- Télétravail
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- Anglais
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il y a 7 jours
Float Care Coordinator
Ontario Health atHome —Scarborough, ON
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- Temps plein
- Windows
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Care Coordinator - Hospital Float Position
Ontario Health atHome —Toronto, ON
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- Windows
- Maîtrise
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il y a 10 jours
Care Coordinator - Community
Ontario Health atHome —Mississauga, ON
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Care Coordinator - Michael Garron Hospital
Ontario Health atHome —Toronto, ON
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Spiritual Care Practitioner
Unity Health Toronto —Toronto, ON
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Medical Office Assistant
Your family medical clinic inc —Mississauga, ON
- De 20 $ à 22 $ de l’heure
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- Service à la clientèle
- Cabinet médical
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- Congés payés
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il y a 5 jours
Personal Support Worker
Bayshore HealthCare —Toronto, ON
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- Heures d'arrivée et de départ flexibles
il y a 11 jours
Unit Aide - Emergency
Humber River Health —Greater Toronto Area, ON
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Clerical Support Associate, 11 East & West Inpatient Surgery
Humber River Health —Greater Toronto Area, ON
- De 29,97 $ à 31,02 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
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Clerical Support Associate, Emergency Department, Part time
Humber River Health —Greater Toronto Area, ON
- De 29,97 $ à 31,02 $ de l’heure
- 8 Heures
- Service à la clientèle
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- Diplôme d'études secondaires
il y a 3 jours
Clerical Support Associate Prenatal Obstetrical Clinic
Humber River Health —Greater Toronto Area, ON
- De 29,97 $ à 31,02 $ de l’heure
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il y a 12 jours
Clerical Support Associate, Operating Room
Humber River Health —Greater Toronto Area, ON
- De 29,97 $ à 31,02 $ de l’heure
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Clerical Support Associate Paediatric Outpatient Clinic
Humber River Health —Greater Toronto Area, ON
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Health Information Services Clerk
Humber River Health —Greater Toronto Area, ON
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Clerical Support Associate, Birthing Unit
Humber River Health —Toronto, ON
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- Temporaire
- Microsoft Office
- Expérience administrative
- Diplôme d'études secondaires
12 h
Clerical Support Associate, Post Anesthesia Care Unit (PACU)
Humber River Health —Greater Toronto Area, ON
- De 29,97 $ à 31,02 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Sens de l'organisation
12 h
Clerical Support Associate, Surgical Prescreening
Humber River Health —Toronto, ON
- De 29,97 $ à 31,02 $ de l’heure
- Temporaire
- Service à la clientèle
- Diplôme d'études secondaires
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Care Coordinator - Part Time - Intake and Access Team
Ontario Health atHome —Toronto, ON
- 43,88 $ de l’heure
- Temps partiel
- Windows
- Maîtrise
- Sens de l'organisation

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : patient support team (toronto, on)

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Patient Care Specialist

Shoppers Drug Mart Specialty Health Network Inc.
Mississauga, ON

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Détails du poste

Temps plein
Il y a 17 heures

Avantages

Réductions Tarifaires
Cotisation égale au RÉER
Assurance Dentaire
Congés payés
Assurance Vision
REER
Assurance Vie
Stationnement sur place

Compétences

Bilingue
Français
Service à la clientèle
Centre d'appels
Anglais
Windows
Microsoft Office
Bases de données
Réseaux informatiques
Compétences en informatique
Compétences en communication

Description complète du poste

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Why work at Specialty Health Network?

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless! At Shoppers Specialty Health Network, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Basic Function

The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.

Nature and Scope

The Patient Care Specialist is the main point of contact for the patient, and in some programs, the single point of contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by this team will enhance the patient and physician experience of the Patient Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.

What you will do

Single point of contact for patients enrolled in the Patient Support Program and prescribing physician, if applicable
Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
Informs the patient about all program offerings including case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
Understands the molecule(s) in full detail
Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
Administers financial means tests and manages all aspects of financial assistance within the program as applicable
Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy, including self-injection training
Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey
Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

What you will need

Bilingualism (French & English) is required
2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e. physicians, nurses, pharmacists) is an asset
Experience with public (provincial and federal) and private third-party drug reimbursement plans is an asset
2-3 years’ experience in a Customer Service or Call Centre setting
Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
Demonstrated ability to work successfully within a fast paced, team based environment
Excellent communication skills, written and verbal, to interact effectively with patients and clients
Demonstrated ability to analyze and interpret information, data, and regulations.
Demonstrated ability to pay attention to details and make decisions using sound judgement.
Flexible to work longer hours, overtime as required
Able to work flexible hours between 8:00AM to 8:00PM

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Dental care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Ability to commute/relocate:

Mississauga, ON L4W 0A7: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service or Call center setting?: 2 years (required)
public and private third-party drug reimbursement plans: 1 year (preferred)
healthcare or pharmaceutical industry: 2 years (preferred)

Language:

French (required)

Work Location: In person

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patient support team emplois - toronto, on

Patient Care Specialist

Job Description Junior Pharmaceutical Representative - Ontario East

Clerical Support Associate, Bariatric

Clerical Support Associate, Fracture Clinic

Switchboard Operator

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Float Care Coordinator

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Care Coordinator - Community

Care Coordinator - Michael Garron Hospital

Spiritual Care Practitioner

Medical Office Assistant

Personal Support Worker

Unit Aide - Emergency

Clerical Support Associate, 11 East & West Inpatient Surgery

Clerical Support Associate, Emergency Department, Part time

Clerical Support Associate Prenatal Obstetrical Clinic

Clerical Support Associate, Operating Room

Clerical Support Associate Paediatric Outpatient Clinic

Health Information Services Clerk

Clerical Support Associate, Birthing Unit

Clerical Support Associate, Post Anesthesia Care Unit (PACU)

Clerical Support Associate, Surgical Prescreening

Care Coordinator - Part Time - Intake and Access Team

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : patient support team (toronto, on)

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