25 meilleures offres (director, deal execution, toronto, on) (à pourvoir)

Director of Hotel Operations
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Director, Account Management
Coates Group —Toronto, ON
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SVP, Director of Client Services
Avalere Health —Toronto, ON
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Director, Consumer Insights
Kraft Heinz Company —Toronto, ON
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Regional Sales Director | Canada
Stateside Brands LLC —Toronto, ON
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Director, Residential Openings
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Decagon —Toronto, ON
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Director, Delivery Services - Program Director
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Director, Integrated Marketing
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Associate Director, Workplace Consulting
Avison Young Canada —Toronto, ON
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : director, deal execution (toronto, on)

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Director of Hotel Operations

Sunray Group of Hotels
Toronto, ON

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Détails du poste

Permanent | Temps plein
Il y a 5 jours

Avantages

Assurance Maladie Complémentaire
Indemnité kilométrique
Assurance Dentaire
Assurance Vision
Stationnement sur place

Compétences

Budgétisation et prévisions financières
Planification de la relève
Rénovation
Expérience en hôtellerie et hébergement
Gestion des opérations
Expérience en haute direction
Leadership d'équipe
Coaching
Leadership stratégique
Coordination de projets
Maîtrise
Assurance qualité
Capacités de présentation
Baccalauréat
Amélioration continue
Prise de décisions
Hôtellerie
Mentorat
Prévision
Réglementation en santé et sécurité du travail (SST)
Gestion de budget
Service aux visiteurs
OPERA
Affaires
Leadership
Résolution des problèmes de la clientèle
Gestion immobilière
Coordination d'équipe
Analytique
Évaluation du rendement

Description complète du poste

Overview

Sunray Group, a family-owned corporation, was founded in 2006 with a vision of creating exceptional experiences for its customers through hospitality and development. The company has an unwavering belief in the power of brand equity, reflected in its portfolio of award-winning brands, including Marriott, Hilton, Hyatt, Intercontinental Hotel Group (IHG), Best Western, and Choice Hotels.

With developments across Ontario, Quebec, Saskatchewan, Manitoba, Newfoundland and Alberta, Sunray Group has become a leading name in the hospitality and real estate industries. The group’s success can be attributed to its diverse, multicultural, and talented team of individuals who are passionate about providing exceptional guest experiences.

Position Summary

We are seeking an experienced Director of Hotel Operations to oversee the operational performance of multiple hotel properties across designated regions in Ontario.

Based in our North York corporate office, this senior leadership role requires a strategic, results-driven professional with strong operational expertise who can drive business performance, ensure brand compliance, and lead high-performing teams across multiple locations. The successful candidate will be responsible for maximizing revenue, optimizing profitability, and maintaining the highest standards of guest satisfaction throughout the hotel portfolio.

Key Responsibilities

Strategic Operations Management

Oversee day-to-day operations of multiple hotel properties in Ontario
Develop and implement operational strategies to optimize performance and profitability
Monitor key performance indicators (KPIs) including RevPAR, ADR, occupancy rates, and guest satisfaction scores
Ensure consistent implementation of brand standards and operating procedures across all properties

Financial Performance & Budget Management

Develop annual operational and CAPEX budgets and forecasts for assigned properties
Monitor financial performance and implement corrective actions to achieve targets
Control operational costs while maintaining service quality standards
Analyze P&L statements and provide actionable insights to senior management

Team Leadership & Development

Provide leadership, guidance, and mentorship to General Managers and teams
Conduct regular property visits and performance reviews
Develop succession planning and talent management strategies
Foster a culture of excellence, accountability, and continuous improvement

Quality Assurance & Guest Experience

Ensure compliance with all health, safety, and regulatory requirements
Maintain high standards of cleanliness, maintenance, and guest service
Address escalated guest concerns and implement service recovery procedures
Monitor online reviews and reputation management across all properties

Project Management & Development

Assist with renovation and capital improvement projects
Coordinate with corporate departments including HR, IT, Marketing, and Procurement
Support new property openings and acquisitions

Required Qualifications

Education & Experience

Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Master's degree or equivalent advanced qualification preferred.
8-10 years of progressive leadership experience in hotel operations, including multi-property oversight.
Previous experience as a General Manager or in a regional/multi-property operations leadership role.
Demonstrated track record of achieving financial, operational, and guest satisfaction targets.

Skills & Competencies

Strong financial acumen with extensive budget management and P&L accountability experience.
Exceptional leadership, coaching, and team development skills.
Excellent communication, presentation, and interpersonal abilities.
Proficiency with hotel management systems, including Opera and brand-specific platforms.
Advanced understanding of revenue management principles and hotel performance metrics.
Comprehensive knowledge of hotel operations, including Front Office, Housekeeping, Food & Beverage, Engineering, and Maintenance.
Strong understanding of major hotel brand standards and operating procedures.
Excellent analytical, problem-solving, and decision-making capabilities.
Ability and willingness to travel regularly throughout Ontario.

What We Offer

Competitive compensation package commensurate with experience.
Comprehensive health and benefits package.
Professional development and leadership growth opportunities.
Clear long-term career advancement opportunities within a growing organization
Hotel accommodation discounts

Pay: From $120,000.00 per year

Benefits:

Dental care
Extended health care
Mileage reimbursement
On-site parking
Vision care

Work Location: In person

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