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Position Summary (Purpose of job):
The Senior Director,Enterprise Infrastructure Operationsis accountable for the stability, performance, security, and cost-effectiveness of all enterprise infrastructure services across on-premises and cloud environments. This role ensures operational excellence forcompute, storage, backup, and cloud-hosted workloads, while leading managed service providers (MSPs) and internal teams to deliver reliable, secure, and compliant services at scale.
This leader ownsInfrastructure Operations, ensuring services are resilient, measurable, and continuously improved to meet business and clinical needs.
1.Own End-to-End Infrastructure Operations:
Accountable for day-to-day operations ofcompute, storage, backup, and cloud infrastructure services.
2.Drive Operational Excellence & Service Reliability:
3.MSP &PartnerOperational Governance:
4.Infrastructure Security, Risk & Compliance:
5.Cloud & Hybrid Workload Operations:
6.Financial & Capacity Management:
7.Documentation, Observability & Reporting:
8.Leadership & Organizational Development:
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field; advanced degree or professional certifications in related areas preferred.
Strong understanding of IT financial management, including budgeting, forecasting,andcost optimization.
Broad knowledge of enterprise infrastructure technologies, with depth incompute, storage, backup, and cloud platforms, and the ability to govern complex environments.
Proven experience managing hybrid and cloud operations (preferably Microsoft Azure), including workload operations, cost control, and performance management.
Solid understanding of infrastructure operations disciplines: monitoring, patching, capacity management, incident/problem/change management.
Strong understanding of infrastructure security, risk, and compliance frameworks (e.g., SOX, SOC1&2), including audit readiness and vulnerability remediation.
Demonstrated experience in MSP/vendor management, including defining SLAs, driving performance, and holding partners accountable for outcomes.
Experience leading in highly complex, matrixed organizations, driving alignment across infrastructure, security, and application teams.
Strong knowledge of ITIL / IT Service Management practices (incident, problem, change, service level management).
Physical Requirements (Lifting, standing, etc.) –
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
Our Base Pay Range for this position
$151,200 - $201,600
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McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.
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