25 meilleures offres (concierge, palgrave, on) (à pourvoir)

Reservation Specialist (Seasonal)
TPC Toronto at Osprey Valley —Caledon, ON
- 20 $ de l’heure
- Saisonnier
- Hospitalité
- Service à la clientèle
- Anglais
- Réductions Tarifaires
Postuler rapidement
il y a 10 jours
Reception - Concierge
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- 19,25 $ de l’heure
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
il y a 3 jours
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University of Toronto —Toronto, ON
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- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
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10 h
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- Temps plein
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MenRes Property Management Inc. —Greater Toronto Area, ON
- De 44 000 $ à 48 000 $ par an
- Temps plein
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- Expérience administrative
- Compétences en communication
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il y a 8 jours
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Compass Group Canada —Toronto, ON
- De 80 000 $ à 88 000 $ par an
- Temps plein
- Hospitalité
- Microsoft Excel
- Microsoft Outlook
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- Congés payés
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Security Guard/ Concierge
Nationwide Security Ltd. —Markham, ON
- De 17,60 $ à 19,00 $ de l’heure
- 12 Heures
- Certification RCR
- Microsoft Excel
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- Assurance Dentaire
- Assurance Vision
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Valet Concierge
Condor Security —Toronto, ON
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- Temps plein
- Hospitalité
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- Pas d'expérience requise
- Assurance Dentaire
Dental Treatment Coordinator
Clinton Dental —Toronto, ON
- De 24 $ à 30 $ de l’heure
- Temps partiel
- Service à la clientèle
- Cabinet médical
- Anglais
- Assurance Dentaire
- Congés payés
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il y a 11 jours
Concierge Security Professional – Downtown Toronto
Condor Security —Toronto, ON
- De 16 $ à 20 $ de l’heure
- Temps plein
- Certification RCR
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- Pas d'expérience requise
- Assurance Dentaire
Retail Manager
Dymon Storage —Etobicoke, ON
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- Microsoft Word
- Microsoft Excel
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- Assurance Dentaire
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Concierge Specialist
Harry Rosen Inc. —Toronto, ON
- De 20 $ à 23 $ de l’heure
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- Hospitalité
- Bar
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High-Profile Part-Time Hospital Security Guard (Richmond Hill)
EXECUTEK INTERNATIONAL —Richmond Hill, ON
- À partir de 20 $ de l’heure
- Temps partiel
- Microsoft Word
- Certification RCR
- Certificat de premiers soins de base
- Assurance Dentaire
- Assurance Vision
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Security Supervisor
The Forest Hill Group —Toronto, ON
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- Temps plein
- Certification RCR
- Service à la clientèle
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Property Manager
4Sight Search Solutions Inc. —Milton, ON
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Dental Administrator (Concierge)
Passion Dental Group —Concord, ON
- Fins de semaine au besoin
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- Réception
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Service Concierge (Classic Honda)
Performance Auto Group —Brampton, ON
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Concierge – Seasonal Advisor
Aritzia —Vaughan, ON
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Family Office Director
Dilawri Group of Companies - National —Toronto, ON
- De 120 000 $ à 140 000 $ par an
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- Microsoft Office
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Concierge – Seasonal Advisor
Aritzia —Toronto, ON
- De 20 $ à 30 $ de l’heure
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Security Guard
Synergy Protection Group Inc. —Mississauga, ON
- De 20 $ à 23 $ de l’heure
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- Certificat de premiers soins de base
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18 h
Concierge
VIVA Retirement Communities —Toronto, ON
- 19,50 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Hospitalité
- Bar
- Congé de maladie payé
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Dental Administrator (Concierge)
Passion Dental Group —Toronto, ON
- De 25 $ à 30 $ de l’heure
- Temps plein
- Service à la clientèle
- Réception
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Agent(e) de sécurité tactique 1
GardaWorld —Mississauga, ON
- 25,65 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierge (palgrave, on)

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Reservation Specialist (Seasonal)

TPC Toronto at Osprey Valley
Caledon, ON

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Détails du poste

Saisonnier | Temps plein | Contrat à durée déterminée
Il y a 10 jours

Avantages

Réductions Tarifaires
Nourriture à Prix Réduit ou Gratuite
Événements d'Entreprise
Stationnement sur place

Compétences

Hospitalité
Service à la clientèle
Anglais
Blanchissage
Expérience de concierge
Sens de l'organisation
Nettoyage
Compétences en informatique
Service aux visiteurs
Étiquette au téléphone
Compétences en communication
Hôtellerie
Gestion du temps

Description complète du poste

Overview

TPC Toronto at Osprey Valley is one of Canada’s premier golf destinations and host of the 2025 and 2026 RBC Canadian Open. Our Common Purpose is to deliver service excellence for every Guest, every time. As part of our transformation into a resort featuring both world class golf and amenities, we are focused on attracting and retaining a highly skilled, motivated, and loyal staff, dedicated to working together as a team toward our common purpose. Among Osprey Valley’s greatest strengths is our team members who embrace the vision, mission, and values of the organization. We believe that talented people will continue to make us the leader in Canadian golf, and that a single person can make a difference. In return for this contribution, we strive to offer a challenging, yet rewarding work experience in a fast-paced, safe, and energetic team environment.

The Reservations Specialist is responsible for managing all aspects of resort reservations, including accommodations, golf, dining, and guest experiences. This position works closely with multiple departments to ensure every reservation is accurate, personalized, and seamlessly executed.

Beyond booking reservations, this role serves as a trusted resource for guests by providing knowledgeable recommendations, anticipating guest needs, identifying opportunities to enhance their stay, and maximizing resort revenue through strategic upselling and occupancy optimization.

CORE RESPONSIBILITIES:

Luxury Guest Experience

· Deliver exceptional service through every guest interaction by phone, email, and online inquiries.

· Create personalized guest itineraries tailored to each visitor's needs and preferences.

· Anticipate guest expectations by arranging special requests, celebrations, amenities, and VIP experiences.

· Build meaningful guest relationships through professional, warm, and engaging communication.

· Ensure every guest interaction reflects the standards of a luxury destination.

Reservations Management

· Manage reservations for luxury accommodations.

· Coordinate a variety of guest type packages while ensuring contracted rates and package inclusions are accurate.

· Book golf tee times.

· Manage dining reservations while adhering to restaurant capacities and operational guidelines.

· Coordinate academy bookings, simulator reservations, and additional resort experiences.

· Support Sales team in handling group reservations – rooming lists and tour operator bookings.

· Be a point of contact for 3rd party rate relationships such as Tour Operators, Travel Agencies.

· Process reservation modifications, cancellations, waitlists, and special requests efficiently.

· Maintain accurate guest profiles, reservation details, billing instructions, deposits, and payment information within Maestro PMS.

· Monitor room inventory, availability, and booking pace to maximize occupancy and guest satisfaction.

· Ensure reservation accuracy while minimizing operational errors.

Revenue Optimization

· Identify opportunities to maximize occupancy through strategic reservation management.

· Promote upgraded accommodations, golf experiences, dining options, and resort amenities through thoughtful upselling.

· Assist in reducing reservation cancellations by offering alternative dates or accommodations whenever possible.

· Monitor reservation trends and communicate opportunities to leadership.

· Support revenue-generating initiatives during peak and shoulder seasons.

Guest Communication

· Respond promptly to all reservation inquiries while maintaining exceptional service standards.

· Provide detailed information regarding accommodations, golf offerings, resort amenities, dining experiences, transportation, and policies.

· Complete personalized pre-arrival communications to ensure guests are fully prepared for their stay.

· Coordinate arrival details, transportation requests, and special accommodations with internal departments.

Operational Collaboration

· Work closely with Concierge, Golf Operations, Food & Beverage and Sales to deliver seamless guest experiences.

· Communicate VIP arrivals, special occasions, accessibility requests, and operational updates.

· Assist Guest Experience operations during high-volume periods through cross-training and front-of-house support.

Administration

· Maintain accurate reservation records and guest profiles.

· Monitor reservation queues, follow-up tasks, and guest correspondence.

· Ensure reservation documentation complies with company standards.

· Participate in continuous improvement initiatives by identifying opportunities to enhance guest service and operational efficiency.

Qualifications

· Minimum 2 years of experience in luxury hospitality, resort operations, hotel reservations, front office, or guest services preferred.

· Previous experience with Property Management Systems (Maestro experience considered a strong asset).

· CRM Management systems as asset (Salesforce)

· Outstanding verbal and written communication skills.

· Exceptional organizational skills with the ability to manage multiple priorities.

· Professional telephone etiquette and strong interpersonal skills.

· Excellent attention to detail and accuracy.

· Strong computer proficiency.

· Ability to exercise sound judgment and problem-solving skills in a dynamic environment.

Expected start date: July 2026

Job Types: Full-time seasonal

Compensation: From $20.00 per hour

TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process.

As part of our recruitment and selection process, Osprey Valley may use artificial intelligence (AI)–enabled tools to support activities such as application screening and candidate matching. These tools are used to assist, not replace, human decision-making, and all hiring decisions are reviewed by our People team.

Please visit our website https://www.ospreyvalley.com/ or on LinkedIn

www.linkedin.com/company/tpc-toronto-at-osprey-valley/ to learn more about TPC Toronto at Osprey Valley.

Pay: $20.00 per hour

Benefits:

Company events
Discounted or free food
On-site parking
Store discount

Ability to commute/relocate:

Caledon, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you legally eligible to work in Canada?

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierge (palgrave, on)

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