Job description
The Forest Hill Group is a market leader in the delivery of luxury concierge, bespoke security and upscale valet parking services in North America.
Full-time Concierge Security Supervisor position available.
This exciting opportunity will appeal to strong customer service-oriented professionals with a valid Ontario Security License. The ideal candidate will maintain a secure and safe environment while providing residents with outstanding polite service.
The ideal candidate will possess:
- Team Leadership qualities
- Standard First Aid and CPR Certification
- An adaptable personality & positive attitude
- Excellent customer service skills A friendly, professional demeanour
- Proficiency in conflict resolution
- Ability to enforce Condo rules & regulations
- Exceptional report writing and communication skills
- Effective access control capabilities
- Basic computer literacy for digitalized tasks
- Log and track deliveries, amenity bookings, and visitors parking
Qualifications and Skills
- You must possess a valid Ontario Security Guard License
- First Aid/ CPR Certification required
- High School education required
- Minimum 2 years Supervisory experience in residential, condominium setting
- Must have supervisory/management experience
- Must commit long term, for candidate seeking consistent & stable work
Forest Hill Benefits:
- After three (3) months, you are eligible to participate in The Forest Hill Group`s comprehensive Group Benefits Plan.
- Potential for internal growth
- Paid training
Job duties include but are not limited to.
Accommodation Requests
· Responsible for updating and managing employee schedules.
· Updating discrepancies on Humanity for the Employee Time clocking function
· Make sure to work closely with The Forest Hill Group head office to ensure the highest level of service standards and client satisfaction.
· Manage a record of all residents and guests, services and trades.
· Maintain logs and occurrence reports.
· Report all incidents, occurrences, and unusual persons, objects or events according to protocol.
· Complete security checks and follow all procedures.
· Responsible for onsite training
· Emergency procedure drills
· Performances evaluation
Hours – 40 hours per week – Monday-Friday 7 am-3 pm
Job Type: Permanent
Job Type: Full-time
Pay: $20.00-$24.00 per hour
Work Location: In person
