Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
To present a professional image of Hope Acres to both the public and the residents living within the facility, maintaining a high level of courtesy as well as accurateness in matters of clerical responsibility. To assure the security of the premises, the safety of the residents, and the smooth running of the building.
RESPONSIBILITIES AND ACTIVITIES
To monitor activities of clients as required
To provide any requested information, assist with Client orientation to guidelines and schedules
To oversee and assist with supervision of clients during daily tasks, as needed
To provide support, assistance & encouragement to clients
Perform all necessary clerical duties for client documentation (EMHware), log Book entries, sign Out Sheets, visitor information and other required forms
To make necessary referrals to other staff as needed
To make public announcements for clients or staff as necessary
To conduct scheduled rounds of all areas of property and be familiar with all required fire, health and safety measures and procedures. Supervise fire evacuation and safety procedures during shift
To monitor client activities in smoking Area as required
To take client attendance at scheduled activities as required
To ensure that clients’ late-night snack is made available at scheduled time
To provide accurate and timely conduct reports on client activity to Program Coordinator
To answer, monitor telephone, routing calls to appropriate department(s) and staff
To conduct urine screening on clients as required, and at all times when a client returns to the property following a pass
To check packages and bags of clients returning from off-grounds activities
To attend all seminars, training sessions or staff meetings as required
To immediately notify the On-Call staff if clients are late when returning from pass, following a 15-minute grace period. To contact the On-Call staff when any type of serious occurrence takes place
Complete other tasks as required
ESSENTIAL SKILLS AND QUALIFICATIONS
KNOWLEDGE, EXPERIENCE OR TRAINING IN:
Pleasant, courteous and professional telephone manners
Respectful and professional towards clients, public, students and staff
Ability to maintain a high degree of confidentiality
Willingness to learn and accept supervision
Networking, referrals and strong knowledge of resources
Knowledge and experience with concurrent disorders
Knowledge of culturally competent practices
Knowledge and experience with data management systems and outcome measurements
Awareness and experience with marginalized and vulnerable populations
Basic First Aid/CPR Certification an asset
Proficient in English language, second language an asset
Training as a “Trained Person” under MOE Private Water System regulation and ability to conduct water testing as required.
Must have access to reliable transport or vehicle. No public transit available - rural location
Upon hiring, successful candidate must provide:
WORKING CONDITIONS:
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.
Compensation:
The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
