4 meilleures offres (dancer, maple ridge, bc) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : dancer (maple ridge, bc)

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Dancer Success Team Member

The Landing Dance Centre
Vancouver, BC

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Détails du poste

Permanent | Temps partiel | Temps plein

Avantages

Tenue Décontractée
Assurance Maladie Complémentaire
Assurance Dentaire
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Mandarin
Google Suite
Soutien aux ventes
Service à la clientèle
Anglais
Microsoft Office
Expérience administrative
Diplôme d'études secondaires
Esprit d'analyse
Canva
Prise de décisions
Service à la clientèle
Orientation axée sur le service à la clientèle
Sens de l'organisation
Réception
Nettoyage
Service aux visiteurs
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients

Description complète du poste

Dancer Success Team Member

The Landing Dance Centre is on the rise, and we’re looking for an exceptional individual to join our Dancer Success Team in our dynamic and thriving dance studio.

Position Type: Full-time and/or Part-time, Permanent

As a Dancer Success Team Member, you'll play a key part in all daily interactions with parents, dancers, and staff. This role will serve as an ambassador for the studio, ensuring guest satisfaction and engagement while supporting communications, social media, and all things first impressions.

Your strong interpersonal skills, solution-oriented demeanour, initiative-taking approach, and keen eye for aesthetics will cultivate enduring relationships with clientele and position us for sustained success.

Reporting directly to the Studio Manager, your role will be instrumental in sustaining our studio's excellence and fostering its growth.

Estimated Weekly Hours: 20-40

Key Responsibilities

Guest Engagement:

Customer Service: Greet visitors warmly, answer inquiries, and provide information about classes, schedules, and events.
Registration & Enrollment: Support with coordinating trial classes and enrollment processes, ensuring seamless experiences for prospective, new, and returning students.
Community Building: Foster community and excitement among students and parents by promoting studio programs and events and supporting in-studio communications.
Support in meeting sales goals and projections.

Front Desk:

Act as a first point of contact for all LDC guests.
Foster positive relationships with current and prospective clients, ensuring their needs are met and expectations exceeded.
Resolve day-to-day conflicts and address client needs promptly to ensure a positive experience for all involved parties.
Demonstrate proficiency in various software systems, including G Suite, Microsoft Office, and Canva, and be willing to learn specialized programs such as Jackrabbit and Asana to enhance operational efficiency.

Studio Assistance:

Class Support: Help instructors with class setup, manage attendance, and ensure students have necessary materials (e.g., props, equipment).
Studio Maintenance: Keep the studio and lobby spaces clean and organized, bringing any maintenance needs promptly to the Studio Manager.
Event Support: Assist in organizing studio events and performances, including logistics and communication.

Ideal Candidate Profile:

Effective Communication Skills: As a Dancer Success Team Member, you'll need to excel in guest communications - demonstrating active listening to both staff and clients to ensure everyone feels heard and valued.
Empathy and Emotional Intelligence: Understanding the importance of empathy and emotional intelligence in building solid relationships, you'll demonstrate compassion and understanding in your interactions with team members and clients alike, fostering a supportive and inclusive studio culture.
Problem-Solving and Decision-Making Skills: In this role, you'll encounter various challenges that require quick and effective problem-solving. Your analytical skills will be essential for identifying solutions and making well-informed decisions with the support of your other DST team members.

If this description resonates with you and you're confident in your ability to excel in this role, we'd love to hear from you!

Education and Experience:

High School Diploma (Required)
Customer Service Experience (Required)
Dance Knowledge / Previous Experience (Preferred)

Language:

English (Required)

BONUS!

Retail Inventory Experience
Administrative Experience
Second Language - Mandarin

Schedule:
Evening and Weekend Hours are required

Pay: $20.00-$25.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Flexible language requirement:

French not required

Work Location: In person

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