25 meilleures offres (hvac, london, on) (à pourvoir)

HVAC Technical Support / Warranty Representative
Airia Brands Inc. —London, ON
- De 55 000 $ à 62 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Microsoft Outlook
- Schémas
- Régimes de participation aux bénéfices
- Assurance Dentaire
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HVAC Technician
LASKEY'S SERVICES —London, ON
- De 35 $ à 42 $ de l’heure
- Temps plein
- Expérience en mécanique
- Service à la clientèle
- Maintenance
- Réductions Tarifaires
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HVAC Service Apprentice
HTS Engineering - Heat Transfer Solutions —London, ON
- De 24,38 $ à 52,57 $ de l’heure
- Temps plein
- Service à la clientèle
- Maintenance
- Contrôleur logique programmable
- Assurance Dentaire
- Congés payés
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HVAC Technician
Reliance Home Comfort —London, ON
- Temps plein
- Vente
- Service à la clientèle
- Maintenance
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il y a 6 jours
HVAC Sales Engineer - Ontario
Engineered Air —London, ON
- De 80 000 $ à 120 000 $ par mois
- Temps plein
- Conduite de véhicule
- Sens de l'organisation
- Compétences en communication
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G2 Hvac Technician
1Click Energy Solutions Inc. —London, ON
- De 25 $ à 40 $ de l’heure
- Temps plein
- Maintenance
- Certificat de premiers soins de base
- Système CVC
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HVAC Apprentice UA787
BGIS —Woodstock, ON
- Temps plein
- Diplôme d'études secondaires
- Système CVC
HVAC Service Mechanic(LONDON)
HTS Engineering - Heat Transfer Solutions —London, ON
- 61,53 $ de l’heure
- Temps plein
- Service à la clientèle
- Maintenance
- Contrôleur logique programmable
- Assurance Dentaire
- Congés payés
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Residential HVAC Installer
My Fireplace/Coad —London, ON
- De 25 $ à 40 $ de l’heure
- Temps plein
- Service à la clientèle
- Système CVC
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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il y a 1 jour
HVAC Controls Service Technician
Johnson Controls —London, ON
- De 24,85 $ à 31,25 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Système CVC
- Diplôme d'associé
- Jours fériés payés
- Assurance Dentaire
Specialist, Construction Design (HVAC)
PowerCo SE —St. Thomas, ON
- De 88 390 $ à 110 498 $ par an
- Schémas
- Ingénierie
- Microsoft Office
- Congés payés
- Programme d'Aide aux Employés
il y a 2 jours
HVAC Technician
Home Comfort Center —London, ON
- De 22,85 $ à 28,00 $ de l’heure
- Temps plein
- Maintenance
- Plomberie
- Système CVC
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il y a 8 jours
HVAC Technician 313A
JTS Mechanical Systems Inc. —Ontario
- De 55 $ à 58 $ de l’heure
- Temps plein
- Déplacements à prévoir jusqu'à 50%
- Service à la clientèle
- Compétences rédactionnelles
- Assurance Dentaire
- Congés payés
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HVAC Sales representative
POWRMATIC OF CANADA —London, ON
- De 95 000 $ à 110 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Service à la clientèle
- Développement commercial
- Assurance Invalidité
- Assurance Dentaire
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HVAC/R Technician
RJ's Mechanical Inc —Woodstock, ON
- De 55 $ à 65 $ de l’heure
- Temps plein
- Schémas
- Service à la clientèle
- Maintenance
- Assurance Dentaire
- Assurance Vision
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Hiring -Gas Technicians & Sheet metal Technicians
S.W. Atchison Plumbing & Heating Ltd —London, ON
- De 26,00 $ à 39,36 $ de l’heure
- Temps plein
- Service à la clientèle
- Maintenance
- Système CVC
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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HVAC Project Coordinator & Estimator
Jayden's Mechanical Ltd. —Hay, ON
- De 75 000 $ à 100 000 $ par an
- Temps plein
- Google Suite
- Microsoft Office
- Système CVC
- Assurance Dentaire
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Lead HVAC Installer (G2) – Guaranteed Full-Time Hours
Donaldson Heating & Air Conditioning —London, ON
- De 27 $ à 40 $ de l’heure
- Temps plein
- Gestion d'équipe
- Système CVC
- En présentiel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 2 jours
HVAC Operations Supervisor
Indwell —London, ON
- De 65 076 $ à 71 094 $ par an
- Temps plein
- Schémas
- Certificat de premiers soins de base
- Gestion d'équipe
- Assurance Invalidité
- Assurance Dentaire
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il y a 12 jours
HVAC Technician
Precision Heating & Cooling —Strathroy, ON
- De 20 $ à 35 $ de l’heure
- Temps plein
- Schémas
- Expérience en mécanique
- Service à la clientèle
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313A HVAC/R Service Journeyman – London
Neelands —London, ON
- 65,06 $ de l’heure
- Temps plein
- Anglais
- Congés payés
- Programme d'Aide aux Employés
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Junior Installer
Reliance Home Comfort —London, ON
- Temps plein
- Vente
- Service à la clientèle
- Maintenance
Postuler rapidement
313A Refrigeration and HVAC Service Apprentices and Journeymen
Neelands —London, ON
- Temps plein
- Maintenance
- Anglais
- Système CVC
- Congés payés
- Programme d'Aide aux Employés
Postuler rapidement
HVAC Install Manager
Reliance Home Comfort —London, ON
- Temps plein
- Vente
- Capacités de présentation
- Système CVC
Postuler rapidement
il y a 14 jours
HVAC Instructor
North American Trade Schools —London, ON
- Logiciels de GRC/CRM
- Microsoft Office
- Baccalauréat
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hvac (london, on)

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HVAC Technical Support / Warranty Representative

Airia Brands Inc.
London, ON

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Détails du poste

Temps plein

Avantages

Régimes de participation aux bénéfices
Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Bourses d'Études
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Actions correctives en contrôle de la qualité
Logiciels de GRC/CRM
Microsoft Outlook
Analyse des causes fondamentales des défauts
Schémas
Tenue des dossiers
Service à la clientèle
Traitement des réclamations de garantie
Amélioration continue
Priorisation des tâches
Prise de décisions
Service à la clientèle
Système CVC
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Analyse des causes profondes
Collaboration interfonctionnelle
Gestion des escalades
Compétences en communication
Communication interfonctionnelle
Gestion du temps
Centre d'assistance

Description complète du poste

We think every breath is as important as the next. That’s why we create better systems to improve the air around you, producing healthier environments for happier families. With quality air comes quality care.

About Zehnder Ventilation North America

Zehnder Group is a global leader in Indoor Climate Solutions. Our mission is to deliver premium-quality, energy-efficient ventilation systems that elevate comfort and health in homes. Zehnder’s Ventilation business group in North America comprises of two brands – Zehnder and Lifebreath, that are both leaders in their respective residential market segments.

HVAC Technical Support / Warranty Representative

The Technical Support / Warranty Representative provides prompt, professional, and knowledgeable technical assistance to customers, contractors, wholesalers, and internal stakeholders. This role is responsible for troubleshooting product-related issues, delivering accurate technical guidance, resolving customer concerns in a timely manner, and ensuring an exceptional customer support experience while supporting company quality and service objectives.

Essential Duties and Responsibilities:

Assess, diagnose, and provide technical support and troubleshooting assistance for Lifebreath HRV, ERV, IAQ, and ventilation products to Contractors, Territory Managers and Wholesalers.
Respond to technical inquiries received via phone, email, and other communication channels, providing timely and accurate solutions while documenting, maintaining, and updating records of interactions with Contractors, Territory Managers, and Wholesalers.
Follow up on open technical support cases where applicable and conduct scheduled callbacks to ensure timely issue resolution and customer satisfaction.
Interpret diagrams, installation manuals, product specifications, and control schematics to assist with product installation, operation, and service-related issues.
Escalate and collaborate with Engineering and Quality Assurance to analyze product performance trends, identify recurring issues, determine root causes, and recommend corrective actions for continuous improvement.
Support Engineering, Customer Care and Marketing teams by reviewing and providing input on product literature, specifications, installation manuals, price lists, and website content to ensure accuracy and currency.
Stay current on market conditions, industry trends, product developments, building code changes, and HVAC and indoor air quality technologies.
Receive, review, and process warranty claims and Return Merchandise Authorization (RMA) requests in accordance with company policies, procedures and warranty eligibility.
Identify and investigate product failures, recurring issues, and performance trends, collaborating with Engineering, Manufacturing, and Quality Assurance to determine root causes and implement corrective actions.
Manage warranty claims, inspections, returns, and shipments, providing timely communication of return procedures, warranty determinations, claim status updates, and applicable credits to Wholesalers and Territory Managers.
Communicate professionally with contractors, wholesalers, Territory Managers, and internal stakeholders to provide timely and accurate resolution of warranty claims while supporting customer satisfaction.
Build and maintain professional working relationships with Contractors, Territory Managers, Wholesalers and cross-functional departments.
Communicate technical support and warranty concerns, emerging trends, escalations, and customer-impacting issues to the Inside Sales and Customer Care Manager, ensuring appropriate awareness and resolution.
Support the development and continuous improvement of Technical Support and Warranty procedures, driving process efficiencies, reducing warranty claims, enhancing customer satisfaction, and maintaining compliance with ISO standards and company policies.
Demonstrate strong verbal and written communication skills in a moderate to fast-paced customer service environment.
Maintain excellent organizational and time management skills while managing multiple priorities and meeting established service levels.
Maintain proficiency with Microsoft Office applications, including Outlook, Excel, Word, Teams, and other business and internet-based platforms required to perform job duties effectively.
Travel occasionally to customer and contractor sites to support field troubleshooting, product investigations, training activities, and resolution of complex technical issues.
All other duties as assigned by the Manager.

Qualifications, Skills & Experience

Minimum of 1 year of practical experience in HVAC, ventilation, indoor air quality (IAQ), or related industry.
Strong customer service skills with the ability to provide professional, courteous, and effective support to contractors, wholesalers, Territory Managers, and internal stakeholders.
Excellent verbal and written communication skills, with the ability to clearly convey technical information to both technical and non-technical audiences.
Ability to work independently with minimal supervision while effectively managing multiple priorities and responsibilities.
Working knowledge of Lifebreath products, their applications, installation requirements, operating principles, warranty and limitations.
Ability to develop a thorough understanding of company pricing structures, product offerings, policies, and procedures through training and experience.
Strong aptitude for learning and applying technical knowledge related to ventilation systems, controls, troubleshooting, installation, and product operation.
Strong attention to detail and ability to review and interpret technical documentation, specifications, installation manuals, engineering drawings, and product literature.
Customer-focused mindset with a commitment to understanding customer needs and maintaining positive, productive business relationships.
Strong organizational and time-management skills, with the ability to prioritize tasks, meet deadlines, and ensure work is completed efficiently and accurately.
Demonstrated problem-solving and decision-making abilities, including the capacity to evaluate situations, identify root causes, and recommend appropriate solutions.
Ability to exercise sound judgment, professionalism, discretion, and tact when dealing with challenging situations, customer complaints, and escalated technical issues.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, Teams, and other business software systems.
Experience with ERP, CRM, case management, or warranty tracking systems is considered an asset.
Commitment to continuous learning, professional development, and staying current with industry trends, building codes, and technological advancements.

Why Join?

· Being part of a multinational market leader.

· Annual base salary starting at a minimum of $55,000.

· Comprehensive benefits package

· We take great pride in our first-class team and open-door approach at all levels.

· Growing company.

· Focus on continuous innovation.

Join us if you’re passionate about delivering top-tier HVAC support through your mechanical expertise! We value proactive problem-solving skills and a commitment to service that keeps our customers comfortable and confident in their systems.

Pay: $55,000.00-$62,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Tuition reimbursement
Vision care

Work Location: In person

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hvac emplois - london, on

HVAC Technical Support / Warranty Representative

HVAC Technician

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HVAC Technician

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HVAC Apprentice UA787

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Residential HVAC Installer

HVAC Controls Service Technician

Specialist, Construction Design (HVAC)

HVAC Technician

HVAC Technician 313A

HVAC Sales representative

HVAC/R Technician

Hiring -Gas Technicians & Sheet metal Technicians

HVAC Project Coordinator & Estimator

Lead HVAC Installer (G2) – Guaranteed Full-Time Hours

HVAC Operations Supervisor

HVAC Technician

313A HVAC/R Service Journeyman – London

Junior Installer

313A Refrigeration and HVAC Service Apprentices and Journeymen

HVAC Install Manager

HVAC Instructor

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hvac (london, on)

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