25 meilleures offres (retail operations lead, calgary, ab) (à pourvoir)

Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- À partir de 65 000 $ par an
- Temps plein
- Capacités de présentation
- Baccalauréat
- Réseaux informatiques
- Programmes de Bien-être
- Assurance Invalidité
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Assistant General Manager
Holt Renfrew —Calgary, AB
- De 138 800 $ à 170 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Bourses d'Études
Product Operations Lead | CROSSIRON MILLS
Lululemon —Rocky View County, AB
- De 23,75 $ à 27,33 $ de l’heure
- Fins de semaine au besoin
- Gestion des stocks
- Diplôme d'études secondaires
- Éducation
- Assurance Dentaire
- Congés payés
Security Lead Hand - Calgary Retail
Paladin Security —Calgary, AB
- 28 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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il y a 3 jours
Recruitment Lead-Fully Remote
Scandinavian Building Services —Calgary, AB
- Contrat
- Télétravail
- Microsoft Office
- Diplôme d'études secondaires
- Recrutement
- Assurance Dentaire
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il y a 10 jours
Retail Store Manager
PetSmart —Calgary, AB
- De 65 000 $ à 105 000 $ par an
- Fins de semaine au besoin
- Expérience en supervision
- Sens de l'organisation
- Compétences en communication
- Bourses d'Études
- Congés payés
Retail Operations Lead
PetSmart —Airdrie, AB
- De 15,61 $ à 28,91 $ de l’heure
- Fins de semaine au besoin
- Vente
- Expérience en supervision
- Capacités de présentation
- Bourses d'Études
- Congés payés
Retail Talent Acquisition Lead
High Tide —Calgary, AB
- Temps plein
- Expérience en gestion
- Microsoft Office
- Capacités de présentation
il y a 3 jours
Retail Experience Lead
Prairie Records —Calgary, AB
- Heures supplémentaires
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Réductions Tarifaires
- Programmes de Bien-être
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Team Manager Processing
Fidelity Investments —Calgary, AB
- De 88 000 $ à 105 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Diplôme universitaire non requis
il y a 6 jours
Retail Operations Supervisor
Staples —Airdrie, AB
- Temps plein
- Vente
- Service à la clientèle
- Expérience en supervision
- Assurance Dentaire
Operations Manager
Aegon Seguros Sabadell - Salud, Vida y Ahorro —Calgary, AB
- De 90 000 $ à 110 000 $ par an
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
Postuler rapidement
il y a 1 jour
Delivery Associate
Todorov Couriers Ltd. —Calgary, AB
- 24,50 $ de l’heure
- Heures supplémentaires
- Port de charges lourdes
- Conduite de véhicule
- En présentiel
- Assurance Dentaire
- Congés payés
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il y a 4 jours
(CAN) New Store Manager
Walmart Canada —Calgary, AB
- De 75 400 $ à 108 790 $ par an
- Temps plein
Store Manager
Mejuri —Calgary, AB
- De 80 000 $ à 95 000 $ par an
- Compétences en communication
- Aide au Transport Quotidien
- Assurance Dentaire
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Sales Specialist (Commercial Cleaning & Facilities Services)
Clean It All —Calgary, AB
- À partir de 55 000 $ par an
- Temps plein
- Esprit d'analyse
- Contrats
- Construction et rénovation
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Store Manager
Rogers Communications/ Imagine Wireless —Calgary, AB
- De 30 000 $ à 40 000 $ par an
- Temps plein
- Service à la clientèle
- Expérience en supervision
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
Postuler rapidement
Retail Manager
Lukes Drug Mart —Calgary, AB
- Fins de semaine au besoin
- Gestion des stocks
- Service à la clientèle
- Mathématiques
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Sales Manager, New Home Sales
Cantiro —Calgary, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 5 jours
Marketplace Manager
The Fastener Group —Calgary, AB
- De 70 000 $ à 85 000 $ par an
- Temps plein
- En présentiel
- Leadership
- Analytique
- Heures d'arrivée et de départ flexibles
Postuler rapidement
store manager, Central Calgary, AB
Starbucks —Calgary, AB
- De 61 000 $ à 80 875 $ par an
- Fins de semaine au besoin
- Expérience en gestion
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Assurance Dentaire
Store Manager
Rogers Communications/ Imagine Wireless —Airdrie, AB
- De 30 000 $ à 40 000 $ par an
- Temps plein
- Service à la clientèle
- Expérience en supervision
- En présentiel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Hearing Aid Specialist or Audiologist (Calgary Area)
AMERICAS - Canada —Calgary, AB
- De 80 000 $ à 110 000 $ par an
- Temps plein
- Windows
- Microsoft Office
- Maîtrise
- Jours fériés payés
- Assurance Dentaire
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Hearing Aid Specialist or Audiologist
Amplifon —Calgary, AB
- De 80 000 $ à 110 000 $ par an
- Temps plein
- Windows
- Microsoft Office
- Maîtrise
- Jours fériés payés
- Assurance Dentaire
Postuler rapidement
Sales and Business Development - Hot Tubs and Spas
RnR Hot Tubs and Spas —Calgary, AB
- De 35 000 $ à 120 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Vente
- Anglais
- Assurance Dentaire
- Assurance Vie
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : retail operations lead (calgary, ab)

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Customer Success & Operations Lead

ABM Integrated Solutions
Calgary, AB

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être
Assurance Invalidité
Assurance Dentaire
Congés payés
Régime de retraite
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Capacités de présentation
Baccalauréat
Réseaux informatiques
Affaires
Compétences en communication

Description complète du poste

We believe great service begins with great people! If you take pride in working collaboratively and delivering excellent customer service, you’ll feel right at home with ABM! As a trusted Managed Service Provider with a nationwide Field Services presence, we’re united by a commitment to integrity, customer focus, and driving tangible results for our customers. If this sounds like you, we invite you to apply to join our team where working together means building better outcomes for the customers who rely on us every day.

Overview
The Customer Success & Operations Lead is responsible for driving customer satisfaction, retention, and growth while supporting operational excellence across ABM. This role serves as a key liaison between customers, Sales, Project Delivery, Managed Services, and internal operations teams to ensure a seamless customer experience and efficient business process.

The successful candidate will combine relationship management, business development, operational support, and technology enablement to support ABM’s strategic objectives. This role is ideal for a proactive and solutions-oriented professional who can balance customer-facing responsibilities with process improvement and business operations initiatives.

Responsibilities

Customer Success & New Business Development:

Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact.
Conduct regular customer account reviews and business assessments to identify risks and opportunities.
Support customer onboarding, adoption, retention, and growth.
Identify and pursue opportunities for customer growth through upselling, cross-selling, and solution expansion.
Monitor and report on Customer Success metrics including retention, churn, CSAT, and account growth.
Identify, develop, and pursue new business opportunities by utilizing prospecting activities and strategic outreach.
Conduct introductory meetings, presentations, and solution discussions with prospective customers.
Represent ABM at customer meetings, industry events, and networking opportunities as required.

Business Operations Support:

Support the IT Operations Manager in executing strategic and operational initiatives.
Assist with the development, documentation, and continuous improvement of business processes and SOP’s.
Coordinate and support cross-functional projects to improve operational efficiency and service delivery.
Assist with organizational planning, project tracking, and implementation of operational initiatives.

Technology & Program/System Administration:

Support the administration and optimization of CRM’s, customer success, and business management systems.
Assist with system implementations, upgrades, integrations, and user adoption initiatives.
Develop and maintain reports, dashboards, and KPI’s to support ABM business objectives.
Collaborate with stakeholders to identify and implement automation opportunities and technology-driven process improvements.

Qualifications:

Bachelor’s degree in Business Administration, or an equivalent combination of education and experience.
5 to 7 years of experience in the technology sector holding a role in customer success, account management, business operations, or a related field.
Demonstrated ability to build and maintain strong customer relationships.
Experience identifying and pursuing account growth opportunities.
Strong business acumen, communication, presentation, and interpersonal skills.
Excellent organizational, analytical, and problem-solving skills.
Ability to manage multiple competing priorities in a fast-paced environment.

Meaningful Benefits:

You’ll work alongside supportive and skilled teammates who take pride in delivering dependable technology solutions and exceptional customer service. We offer all employees the room to learn, advance, and contribute to the systems that our customers rely on every day. At the end of each day, you’ll know your work made a measurable difference for the customers and local communities we serve!

Our benefits include:

Comprehensive Health, Dental, & Vision Plan – also including life insurance, long-term disability insurance, accidental death and/or dismemberment insurance.
24/7 Virtual Healthcare & Mental Health Support – at no additional cost through our group benefit plan.
Employee & Family Assistance Plan – with resources available at no additional cost through our group benefit plan.
RPP Matching Program – up to 5.5% employer matching.
Vacation accrual starts on Day 1
Employee Rewards & Saving Program – access to savings on thousands of unique vendor perks and discounts.
Professional Development & Training Programs – to support each employees continuous growth.
Employee Recognition Programs – that celebrate safety, service excellence, and outstanding contributions to our goals.

About Us:

ABM Integrated Solutions, headquartered in Dartmouth, Nova Scotia, is a nationally recognized technology company delivering end-to-end managed services and dependable field support to organizations across Canada and the United States. We combine the agility of a full-scale MSP with the reliability of a coast-to-coast Field Services operation, ensuring our customers receive fast, consistent, and high-quality technical support wherever they may do business.

ABM is part of the Atlantic Corporation Limited (ACL) family of companies. ACL’s diverse portfolio includes organizations operating in senior’s living spaces, national transportation and logistics, fuel hauling, real estate, and storage services. This broad corporate ecosystem gives ABM a stable foundation, cross-industry insight, and the ability to support customers whose technology requirements extend across multiple different environments; from retail locations, to distribution centers, to enterprise offices.

Within ABM, our service offerings span a broad range of capabilities, including:

Managed IT Services: comprehensive monitoring, IT Service Desk, endpoint management, cloud services, Cybersecurity support, technology lifecycle management, and more.
National Field Services: reliable onsite technical support delivered by a skilled network of Field Service Technicians across North America.
POS (Point-of-Sale) Services: deployment, maintenance, and support for POS payment solutions, retail systems, and multi-site coordination.
Project & Deployment Services: large-scale rollouts, technology refreshes, infrastructure implementations, and more!

AI Disclosure:

ABM is NOT using any Artificial Intelligence to screen, review, or select candidates. A human being is reviewing all resumes and applications submitted for this position.

Pay: From $65,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : retail operations lead (calgary, ab)

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