8 meilleures offres (data entry, edmonton, ab) (à pourvoir)

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Postuler rapidement
il y a 2 jours
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Front Office Administrator
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Athabasca Tribal Council —Edmonton, AB
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Part-Time Administrative Contractor

Infinite Path
Fort Saskatchewan, AB

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Détails du poste

Temps partiel | Contrat
Il y a 2 jours

Avantages

Tenue Décontractée
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

Logiciel de comptabilité
Expérience administrative
Compétences en communication

Description complète du poste

About Us

Infinite Path is a multidisciplinary group counselling and assessment practice in Fort Saskatchewan, Alberta. Our team of clinicians provides individual counselling, psychoeducational assessment, trauma therapy, and neurodivergent-affirming support to children, adolescents, and adults.

We are a small, close-knit team that takes our work seriously and genuinely cares about the people we serve. We are looking for someone who shares that standard and brings the same level of care to the administrative side of the practice.

The Role

We are looking for a part-time Administrative Contractor to join our team on a contract basis, approximately 15 hours per week. This is a combined front-of-house and back-end operations role covering client care, billing, insurance, and administrative oversight.

This is not a basic reception role. You will be responsible for the accuracy and completeness of our administrative systems, our insurance and billing submissions, and the day-to-day operational running of the office. You will work closely with the owners and will need to be someone who can identify what needs to be done, follow through without being reminded, and hold a high standard for their own work.

What You Will Be Doing

Client Care and Front of House

Greeting clients warmly and managing front-of-house presence when in the office
Answering and returning phone calls and emails in a timely and professional way
Rebooking clients, managing cancellations and no-shows, and handling incoming inquiries
Managing waitlists and following up with prospective clients
Ensuring all required intake forms and consent paperwork are sent, followed up on, and on file before first appointments

Administrative Operations

Entering data and scanning documents and reviewing for accuracy and completeness
Ensuring client files are complete and up to date
Keeping track of clinician liability insurance and registration renewals
Adding clinician shifts into Jane on a consistent schedule
Managing office supplies, mail, and general office upkeep
Supporting bookings, emails, and phone calls as needed

Billing and Insurance

Submitting and tracking direct billing to insurers including Sun Life, AB Blue Cross, and others through ProviderConnect and Telus eClaims
Reconciling payments in our practice management software (Jane) against what was billed
Following up on outstanding invoices, rejected or returned claims, and client billing questions
Organizing and reconciling accounting data
Monthly reconciliation tasks including follow-ups on unarrived appointments, unpaid sessions, and contractor invoices

What We Are Looking For

Experience in a medical, dental, physiotherapy, or other allied health office is strongly preferred
Experience with health insurance billing and direct billing to insurers is a significant asset
Comfort with practice management software (Jane experience is an asset but not required)
Strong attention to detail -- you catch your own errors before they become someone else's problem
Ability to manage multiple tasks and priorities without losing track of what is outstanding
Professional written communication -- your emails to clients reflect well on the practice
Comfortable working independently with minimal supervision
Familiar with or willing to learn tools including Google Workspace and Accounting Software
Interest in creating marketing materials or learning about and assisting with psychoeducational assessments would be a bonus.

What We Offer

Negotiable wage depending on experience and skill set
Ability to set your own schedule within the range of our open office hours
Approximately 15 hours per week, with flexibility in scheduling (possibility of more hours in future but not guaranteed)
Contract position, 3 months to start with the possibility of extension for someone who is the right fit
A small, supportive team that values doing good work and supporting our community

How to Apply

Please send your resume and a brief note describing your relevant experience.

We will be in touch with candidates who are a strong fit. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Pay: $15.00-$25.00 per hour

Benefits:

Casual dress
Flexible schedule
On-site parking

Ability to commute/relocate:

Fort Saskatchewan, AB T8L 2E5: reliably commute or plan to relocate before starting work (required)

Experience:

Administrative: 1 year (preferred)

Work Location: In person

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