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il y a 8 jours
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : client advisor (paris, on)

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Automotive Service Advisor

Speedy Auto Service
Burlington, ON

Postuler rapidement

Détails du poste

Permanent | Temps partiel | Temps plein
Il y a 8 jours

Avantages

Assurance Maladie Complémentaire
Assurance Invalidité
Assurance Dentaire
Congés payés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Mécanique automobile
Estimation automobile
Vente
Service à la clientèle
Vente incitative
Expérience administrative
Manipulation d'argent
Compétences en communication
Connaissances en mécanique

Description complète du poste

Job Summary

We are seeking a dedicated Automotive Service Advisor to join our dynamic team. The ideal candidate will serve as the primary point of contact between customers and our service department, ensuring a seamless experience from vehicle check-in to completion. This role requires excellent communication skills, a strong understanding of automotive repair processes, and a passion for delivering exceptional customer service. The Service Advisor will also assist with sales and upselling services to maximize customer satisfaction and dealership profitability.

Responsibilities

Greet customers promptly and professionally upon arrival, establishing a welcoming environment
Listen carefully to customer concerns and accurately document vehicle issues
Explain recommended repairs and services clearly, ensuring customer understanding
Prepare detailed repair orders and communicate necessary work to technicians
Provide updates to customers on the status of their vehicle repairs or maintenance
Upsell additional services or maintenance based on vehicle needs and customer preferences
Handle cash transactions accurately and process payments efficiently
Maintain thorough knowledge of dealership services, promotions, and financing options
Follow up with customers post-service to ensure satisfaction and encourage future business
Assist in maintaining a clean, organized service area and administrative records

Experience

Previous automotive shop experience is highly preferred, providing familiarity with automotive sales and service processes
Advisor experience or mechanical knowledge is advantageous for understanding technical repairs and communicating effectively with technicians
Strong customer service skills with the ability to build rapport and trust with clients
Proven sales ability, including upselling services in a professional manner
Experience handling cash transactions accurately and managing financial paperwork is desirable
Knowledge of automotive repair procedures enhances communication between customers and technicians

This role offers an opportunity to grow within a reputable shop while delivering top-tier service to our valued customers. The ideal candidate combines technical understanding with excellent interpersonal skills to ensure a positive experience for every client.

Pay: $18.00-$25.00 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Burlington, ON L7P 2S8: reliably commute or plan to relocate before starting work (preferred)

Experience:

Auto estimating: 1 year (required)

Work Location: In person

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client advisor emplois - paris, on

Automotive Service Advisor

Autobody Collision Estimator

Senior Accountant - CE

Senior Tax Manager

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