Rival is looking for a Canada based (Ideally East Coast as you will be working EST hours) DevOps Engineer with experience supporting enterprise grade software delivery. This is a remote opportunity to experience working in a growing technology company that will allow you to put your signature on the direction of the architecture and engineering culture.
Reporting to the VP of Engineering, you'll be responsible for leading the DevOps team, designing and implementing scalable infrastructure, ensuring smooth deployment processes, and monitoring and maintaining the stability and performance of our production systems. You will work closely with software developers, QA, and our tech support team to oversee and integrate DevOps best practices to improve our product releases, quality, and manage the infrastructure.
When you join Rival Group, you're not just accelerating your career—you're also helping shape the future of customer insights and market research.
We're a forward-thinking, results-driven organization obsessed with helping innovative brands get closer to their customers in a way that feels fresh, organic, and fun. Rival Technologies, the tech arm of our business, is the world's best conversational research platform and one of Vancouver's fastest-growing tech companies. Reach3 Insights, our consulting side, is an award-winning market research agency with offices in Chicago, Toronto, and Vancouver. Together, we're helping brands like Coca-Cola, Kellogg's, Dell Technologies, REVOLT TV, and Roblox get better insights they can use to deliver better products, create more impactful marketing campaigns, and improve the end-to-end customer experience.
Our customers LOVE our tech and services. We're growing fast—and we're inviting great people to join us on the ride
If making measurable, immediate impact while having fun sounds like your jam, then we invite you to apply!
- Lead a team of DevOps engineers, providing guidance, support, and career development opportunities (for Senior level).
- Design, implement, and manage scalable, secure, and reliable cloud infrastructure using AWS, including integration with other 3rd party platforms.
- Automate and optimize infrastructure management tasks using infrastructure as Code like Terraform, Cloudformation, AWS CDK.
- Develop and maintain CI/CD pipelines to ensure efficient, secure and high-quality code deployment. Assess risk and mitigation strategies during the software delivery lifecycle.
- Monitor and maintain system performance, ensuring high availability and reliability of all production systems.
- Troubleshoot and resolve infrastructure and application issues, providing root cause analysis and implementing preventive measures.
- Conduct regular security audits with our Security team, implementing necessary measures to ensure compliance with industry standards and best practices.
- Represents the DevOps team at Change Advisory Board (CAB) meetings and signs-off releases.
- Stay updated with the latest industry trends and technologies, continuously improving and evolving the DevOps processes and tools.
- Bachelor's degree in Computer Science, or a related field; or equivalent experience.
- 5+ years of experience in DevOps, Systems Engineering, or a related field, with at least 2 years in a leadership role (for Senior level).
- Strong experience with cloud platforms, ideally with AWS.
- Proficent coding using one or more of these languages: Javascript/NodeJS/Typescript, Python, Go.
- Experience implementing infrastructure as code and orchestrations using Terraform. AWS CloudFormation, AWS SDK, Shell scripts.
- Experience with CI/CD tools such as Bitbucket Pipeline, Jenkins, GitLab CI, or CircleCI.
- Experience in containerization technologies like Docker and orchestration platforms like AWS ECS/Kubernetes.
- Solid understanding and knowledge of cloud networking, cloud and pipeline security measures, and monitoring tools such as Datadog and AWS X-Ray.
- Experience with translation of security controls and configurations into code and integrate in deployment pipelines.
- Experience working with databases and big data sets.
- Experience in a 24x7 production environment, troubleshooting skills at all levels (e.g. application, data, network, configuration, host, etc.)
- Ability to articulate technical problems in written, diagram and verbal forms.
- Strong communication and collaboration skills, with the ability to work effectively across teams and departments. (Engineering, QA, Product Management, etc.)
Why Rival Technologies for your next career adventure?
At Rival Technologies, how we work matters just as much as what we deliver. We're building a place where people can do meaningful work, grow their careers, ship things that matter, and enjoy the humans they work with along the way.
Fair compensation: We're committed to pay equity and fair pay practices. The salary range for this role is CAD $95,000 to $110,000 for Intermediate level and CAD $110,000 to $150,000 for Senior level, with final compensation based on skills, experience, and internal equity.
- Home office, internet, and cellphone stipends
- Retirement savings with employer matching
- Parental leave top-up
Flexibility and time off: Flexible ways of working, home office support, and comprehensive paid time off so you can recharge and do your best work.
- Hybrid working model and home office benefits
- Comprehensive paid time off
- Volunteer and professional development days
Health and wellness: Benefits that support the whole human, not just the employee.
- Competitive health, vision, and dental benefits
- Health spending account
- Generous sick, personal, and mental health days
- Additional mental health benefits with Canada Life
Our values
Our values guide how we work together, make decisions, and show up for customers and each other:
- Courage
- Results
- Energy
- Kinship
The not-so-fine print
You must be eligible to work in Canada to be considered for this role. At Rival Technologies, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.
If you don't see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We're proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.
Rival Technologies provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
We're also committed to an accessible work environment and inclusive employment practices. If you require accommodation at any point in the selection process, please email [email protected].
Please note that, given our security and compliance certifications, final applicants may be required to undergo a background check. No recruiters and no phone calls, please.
