12 meilleures offres (insurance advisor, paris, on) (à pourvoir)

Service Advisor with Parts Experience
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- Anglais
- Compétences en informatique
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 14 jours
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il y a 1 jour
Business Manager
Budds' Group of Companies —Kitchener, ON
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il y a 1 jour
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Speedy Auto Service Waterloo —Waterloo, ON
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Speedy Auto Service —Burlington, ON
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Experienced Automotive Parts Advisor
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : insurance advisor (paris, on)

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Service Advisor with Parts Experience

The Metro Truck Group
Ayr, ON

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Détails du poste

Temps plein
Il y a 14 jours

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Service à la clientèle
Anglais
Compétences en informatique
Permis de catégorie G
Compétences en communication
Expérience en concession
Connaissances en mécanique

Description complète du poste

FULL-TIME SERVICE ADVISOR POSITION WITH PARTS EXPERIENCE FLEXIBLE SHIFT OPTIONS AVAILABLE - METRO TRUCK GROUP, Ayr Ontario

The Metro Truck Group of Companies is a full range service center for all heavy truck and trailer needs. As our trusted brand continues to evolve, we are looking for an Afternoon Service Advisor with Parts experience to join our team at our Ayr location. *SHIFT TIMES TO BE DISCUSSED AT INTERVIEW*

The Service Advisor is a central role within the company as they are our primary contact for our service customers and contribute to the operational effectiveness of the service department. Always ensuring we maintain a high level of customer service while enhancing the sale of labor, parts and providing recommendations.

At the Metro Truck Group, we strive to exceed our customers’ requirements and expectations in every possible way. As our Ayr location grows, our team members have the opportunity to move forward in a company that provides the tools to succeed and enhance your current skillset. Therefore, we are looking for likeminded, motivated and organized individuals who prides him/herself on a job well done to join our team!

What We Have to Offer:

Competitive wage based on skill/experience (to be discussed at the time of the interview)
A fast paced and energetic work environment
Clean, well maintained modern facility
Boot Allowance
Team oriented company culture
In-house training and development
Company provided benefits package
Company provided Employee Assistance Program
Company matching RRSP/DPSP
Afternoon Shift Premium

Main Duties Include (but are not limited to):

Greeting and scheduling customer appointments while maintaining top level customer service
Give the customer an approximate time when the vehicle will be coming into the shop
Following up with progress of each repair & contact customers by phone regarding any changes to the estimate or the time quoted
Enter repair order information into schedule including promise time.
Handle all telephone inquiries & return messages promptly and courteously
Keep active communication within the Service Department
Accurately prepare customer write up sheet
Communicating technical information to the customer in a simple manner
Responsible for ordering parts and other service department needs
Evaluate the costs and time required to perform the repairs, document, calculate, submit estimates to customers, and acquire customer approval
Verify vehicle maintenance records, and required maintenance schedule and warranty coverage
Determine if repairs are warranty or customer pay, issue invoices
Work alongside co-workers and management in a cooperative manner
Walk the yard/shop as required to ensure accuracy on repair orders and customer follow-ups
Closing service work orders in a timely manner
Perform work with safety as a priority and abiding by all safety policies and standards set out by the Metro Truck Group of Companies
Adhere to all company policies and procedures as set out by the Metro Truck Group of companies
General housekeeping duties
All other responsibilities as assigned

Qualifications:

Previous Service Writer experience
Parts Experience an asset
Previous Heavy Truck dealership experience considered strong asset
Mechanically inclined/ mechanical background considered strong asset
Strong customer service mindset, and overall good attitude
Must be able to work well in a team environment and/or independently
Ability to meet tight deadlines and effectively manage time
Excellent work ethic with a willingness to learn
Valid G class driver's license with reliable transportation to and from work
While performing the duties of this Job, service team members are regularly required to stand; walk; bend; lift; climb in and out of commercial trucks

We recognize our continued success depends on the contributions of all our employees, which is why when you join our team, you will be joining a culture based on a commitment to quality, integrity and teamwork. A successful candidate will possess both excellent verbal and written communication skills, as well as a developed PC computer proficiency.

HOW TO APPLY:

Please apply using Indeed or Company Website, submit a current resume with up-to-date contact information including a non-indeed email address
Those who are selected for an interview will be contacted directly
No phone calls please *

Location:

1021 Industrial Road Ayr Ontario N0B 1E0

Website:

www.mtg.ca

The Metro Truck Group is an equal opportunity employer and is committed to fostering an inclusive and accessible environment providing accommodation in accordance with all relevant legislation. We are dedicated to building a workforce that reflects diversity and provides accommodation during all parts of the hiring process. Should you require accommodation, please contact our office and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care

Experience:

service advisor: 2 years (preferred)
customer service: 3 years (preferred)

Language:

English (required)

Job Type: Full-time

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
RRSP match
Vision care

Application question(s):

Do you have Karmak or any other DMS software experience?

Experience:

Customer service: 3 years (preferred)
service advisor: 1 year (preferred)

Language:

English (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : insurance advisor (paris, on)

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