10 meilleures offres (inside sales, kitchener, on) (à pourvoir)

B2B Customer Service Representative
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- Assurance Invalidité
- Assurance Dentaire
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il y a 9 jours
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Maalex —Cambridge, ON
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Tokyo Smoke —Waterloo, ON
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- Temps partiel
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- Sens de l'organisation
- Leadership
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Educator/Key Holder
Tokyo Smoke —Waterloo, ON
- De 17,90 $ à 19,90 $ de l’heure
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Merchandising Associate Part Time - WOODSTOCK
The Home Depot Canada —Woodstock, ON
- De 18,50 $ à 20,00 $ de l’heure
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- Marchandisage
- Diplôme d'études secondaires
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Insurance Account Representative
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Encircle —Kitchener, ON
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Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
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Director of Sales
Stella-Jones Inc. —Canada
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Sales Development Representative Composite Power Group (Western Canada)
Electrical & Automation Industry Careers —Fergus, ON
- De 70 000 $ à 95 000 $ par an
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2 h

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : inside sales (kitchener, on)

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B2B Customer Service Representative

Karndean Canada
Hamilton, ON

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Détails du poste

Temps plein
Il y a 9 jours

Avantages

Tenue Décontractée
Assurance Maladie Complémentaire
Assurance Invalidité
Assurance Dentaire
Congés payés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Logiciels de GRC/CRM
Vente
Service à la clientèle
Systèmes PGI
Ventes internes
B2B
Vente B2B
Compétences en communication

Description complète du poste

B2B Customer Service Representative

Salary: $60,000–$65,000 per year
Location: Burlington, ON
Employment Type: Full-Time
Benefits: Comprehensive benefits package including health, dental, vision, and paid time off.

Join Our Team

Karndean Designflooring Canada is looking for an experienced Customer Service Representative (CSR) to join our team in Burlington, Ontario.

At Karndean, we take pride in the quality of our products and the experience we provide to our customers. Our customers rely on us not only for exceptional flooring products, but also for knowledgeable support, accurate information, responsive communication, and a team that genuinely cares about helping them succeed.

As a Customer Service Representative, you will be an important part of that experience. You’ll build relationships with customers across Canada, help them navigate orders and product questions, work closely with colleagues across the business, and play a key role in ensuring every interaction with Karndean reflects the quality of our brand.

We are a well-established company with a strong reputation, long-standing customer relationships, and a culture built on integrity, teamwork, continuous improvement, and pride in what we do. We believe great service comes from people who care about getting the details right, supporting one another, communicating well, and finding solutions.

If you enjoy building relationships, solving problems, learning about products, and being part of a team where your contribution matters, we’d like to hear from you.

This position is based at our Burlington, Ontario location, conveniently located for candidates from Hamilton, Oakville, Mississauga, Milton, and surrounding areas.

Key Responsibilities

Customer & Client Support

Act as a primary point of contact for distributors, contractors, business owners, and commercial clients across Canada.
Process orders accurately and provide clear, proactive communication about product availability, delivery timelines, and service expectations.
Share product information, specifications, and technical details to help customers make informed and confident decisions.
Coordinate with logistics partners to support on-time delivery, investigate shipment discrepancies, and resolve service issues.
Build positive, professional relationships with customers and colleagues.
Represent Karndean’s commitment to professionalism, reliability, teamwork, and exceptional customer care.

Internal Coordination

Collaborate closely with sales, warehouse, purchasing, and accounting teams to support seamless order fulfillment.
Keep internal teams informed of relevant customer needs, trends, feedback, and service issues.
Maintain accurate documentation and records for customer interactions, orders, and service issues.
Work collaboratively across departments to resolve issues efficiently and keep customers informed.

Quality, Responsiveness & Continuous Improvement

Meet or exceed service standards for responsiveness, accuracy, and customer satisfaction.
Respond to customer inquiries promptly and ensure customers receive timely updates when additional follow-up is required.
Build strong product knowledge through training, experience, and collaboration with colleagues across the business.
Identify opportunities to improve processes, communication flow, and the overall customer experience.
Take ownership of customer questions and concerns, following them through to resolution.

What You Bring

We’re looking for someone who enjoys helping people, takes pride in doing things well, and understands that exceptional service is built through both relationships and attention to detail.

You bring:

5+ years of experience in B2B customer service, inside sales, or order management, ideally within a distribution, manufacturing, or product-focused environment.
Strong communication and relationship-building skills.
High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Experience working with ERP or CRM systems.
A proactive, solution-oriented approach and a genuine commitment to helping customers.
The confidence to ask questions, find answers, and take ownership of issues through to resolution.
A collaborative approach and an appreciation for working as part of a team.

Why Join Karndean?

At Karndean, you’ll join an established and respected organization where quality matters — in our products, in our relationships, and in the way we work together.

We offer:

A competitive salary of $60,000–$65,000 per year.
A comprehensive benefits package including health, dental, vision, and paid time off.
The opportunity to represent a premium, well-established brand.
A collaborative team environment where your contribution is valued.
Opportunities to build your product knowledge and grow your expertise.
The chance to develop meaningful, long-term relationships with customers and colleagues across Canada.

If you are someone who takes pride in helping customers, enjoys being part of a collaborative team, and wants to contribute to a company known for quality and service, we would welcome the opportunity to meet you.

Pay: $26.50-$31.25 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care

Experience:

B2B Customer Service : 5 years (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : inside sales (kitchener, on)

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