11 meilleures offres (customer service representative, waterloo, on) (à pourvoir)

Bilingual French- Customer Support Representative
OpenText —Waterloo, ON
- De 38 960 $ à 58 440 $ par an
- Horaire rotatif
- Bilingue
- Microsoft Office
- Congés payés
Full Time Customer Care Associate
Leon's Furniture —Brantford, ON
- 17,85 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Esprit d'analyse
- Sens de l'organisation
- Réductions Tarifaires
- Régimes de participation aux bénéfices
6 h
Customer Service Representative, French Bilingual
FloSports, Inc. —Waterloo, ON
- De 38 000 $ à 43 000 $ par an
- Fins de semaine au besoin
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Programme d'Aide aux Employés
Client Care Representative – Bilingual (French/English)
Equitable CA —Waterloo, ON
- 55 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
Postuler rapidement
il y a 6 jours
Guest Services Representative
Comfort Inn Brantford —Brantford, ON
- 18,46 $ de l’heure
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Étiquette au téléphone
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Domino's Customer Service Representative
Domino's Pizza —Cambridge, ON
- De 17,20 $ à 20,00 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Caisse
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 10 jours
Client Care Representative – Bilingual (Mandarin/Cantonese/English)
Equitable CA —Waterloo, ON
- 55 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
Postuler rapidement
il y a 6 jours
Customer Service Representative - French Bilingual - Guelph Based
Royal Brinkman Canada Inc —Guelph, ON
- De 24 $ à 26 $ de l’heure
- Temps plein
- Bilingue
- Marketing
- Service à la clientèle
- Jours fériés payés
- Assurance Invalidité
Postuler rapidement
Customer Services Associate
Woodbine Entertainment Group —Campbellville, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Anglais
- Caisse
- Compétences en communication
Postuler rapidement
il y a 6 jours
Customer Service Representative
MCDOUGALL ENERGY INC —Burford, ON
- 17,60 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Programme d'Aide aux Employés
Postuler rapidement
il y a 8 jours
Customer Service Representative / Water Delivery Driver
The Water Bar —Brantford, ON
- 17,60 $ de l’heure
- Temps partiel
- Bar
- Vente
- Service à la clientèle
Postuler rapidement

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*Travel opportunities* - team trips and events across North America and internationally (_check out our social media & website)_.
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Bilingual Customer Service Broker (Home & Auto)
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Customer Service Representative
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No prior experience necessary; post-secondary degree or certification in related field of study is desirable. Reviews customer profiles and engages customers in…
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Customer Service Associate/Cashier
Investments Hardware Limited —Vaughan, ON
Greets customers, conducts cash, debit, or credit transactions with customers and provides a receipt. As an innovative and rapidly growing industry leader, our…
De 18 $ à 20 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (waterloo, on)

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Bilingual French- Customer Support Representative

OpenText
Waterloo, ON

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Détails du poste

Avantages

Congés payés

Compétences

Bilingue
Français
Microsoft Office

Description complète du poste

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
The Customer Support Representative role is the first point of contact for all OpenText customers. This team has the responsibility of setting the stage for all other areas of customer and technical support, it is the foundation of our support teams providing world class customer service via, phone, email, and web chat.

As a member of the Customer Support department, you will be responsible for call intake, processing emails, creating knowledge base accounts, ticket creation and follow up.

YOU ARE GREAT AT

Efficiently answering and following up on all customer inquiries that come in via phone, email and chat
Verification of product support and monitoring customer service portals to triage tickets accordingly
Collaborate with internal teams to ensure customer satisfaction
Working with new customers to ensure all accounts are correctly initiated and required content is available for easy access
Providing highly effective, efficient and professional support to every OpenText customer who is looking for timely and quality resolutions
Utilization of attention to detail while maintaining customer database

WHAT IT TAKES TO SUCCEED

2 -3 years previous experience in a customer facing fast paced environment
Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution
Computer literate with standard business applications including Microsoft Office
Demonstrated ability to communicate in a clear and concise manner both verbally as well as written
Positive attitude, patience, and understanding with the ability to view issues from a customer standpoint
Dedication and commitment to a team environment
Proven experience working in a fluid environment that is ever growing and changing
Ability to multitask, dealing with multiple issues simultaneously
Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge
Ability to work in a global environment that involves evening shifts and statutory holidays on a rotational basis
French Language Proficiency (Written and Verbal)

ONE LAST THINGOpenText is more than a global technology leader—we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in ourEqual Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $38,960 - $58,440; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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