5 meilleures offres (service advisor, ottawa, on) (à pourvoir)

Bilingual Service Advisor
Elite BMW —Gloucester, ON
- De 45 000 $ à 95 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
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il y a 1 jour
In-Store Sales Advisor-(Full-Time/Part-Time) - Ottawa/Kanata
Kognitive Sales Solutions —Ottawa, ON
- 17,60 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Heures d'arrivée et de départ flexibles
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Professional Services Consultant
FreeBalance —Ottawa, ON
- Temps plein
- Bilingue
- Oracle
- Systèmes PGI
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Technical Services Consultant
FreeBalance —Ottawa, ON
- Temps plein
- Bilingue
- Systèmes PGI
- Anglais
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Médecin-conseil bilingue, Services médico-légaux / Bilingual Physician Advisor, Medico-Legal Services
Canadian Medical Protective Association —Ottawa, ON
- À partir de 243 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Esprit d'analyse

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*You have a valid G driver’s license*. Handle telephone inquiries regarding work in process and appointments, retrieve customer and vehicle data and return…
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Night Shift Internal Service Advisor
Midland Honda —Orillia, ON
A valid driver's license and a safe driving history are required. Open and follow up on internal work orders. Service advisor: 3 years (preferred).
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Bilingual Service Advisor

Elite BMW
Gloucester, ON

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Détails du poste

Temps plein
Il y a 1 jour

Compétences

Bilingue
Microsoft Word
Français
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Anglais
Microsoft Office
Compétences en communication
Expérience en concession
Permis de conduire

Description complète du poste

Alpha Auto Group (AAG) is a Canadian automotive retailer with a rapidly expanding network of dealerships across North America. We focus on providing exceptional customer experiences, developing high-performing teams, and fostering trusted partnerships with our manufacturers, all while maintaining a dedication to excellence rooted in drive, discipline, and a data-driven mindset.

At AAG, we’re continuing to grow and shape the future of the automotive industry. We’re currently hiring a Service Advisor  to join our team at Elite BMW.

At Elite BMW, we are more than just a premium brand, we deliver a premium experience. Our team is committed to craftsmanship, attention to detail, and creating an elevated environment for both customers and employees.

Please know that the full compensation listed for this position is dependent on a commission-based bonus structure. The salary range mentioned in the job posting represents the potential earnings of this role.

What We Offer

At AAG, our people are our greatest asset, and we’re committed to helping you succeed. When you join our team, you can expect:

Compensation & Benefits: Competitive pay, performance-based incentives, and a comprehensive benefits package.

Career Growth: Ongoing training, mentorship, and opportunities for advancement.

Results-Oriented Culture: A high-performance environment where passion, achievement, and impact are recognized and celebrated

Responsibilities

Work directly with customers and technicians to ensure effective communication and operations within the service department.
Handle customer service-related questions and concerns with a genuine intent to advise and solve problems.
Build rapport with customers and create a loyal customer base through effective communication methods (inbound/outbound calls).
Follow through on prospecting calls and customer follow-up within specific time frames.
Work with KPIs to assess performance and continuously improve.
Greet clients professionally and review customer concerns to accurately write up repair orders.
Schedule service appointments and manage daily repair order flow (10–15 ROs/day).
Communicate effectively with technicians to ensure timely completion of work.
Present and upsell recommended services based on vehicle history and inspections.
Follow up with customers on service progress and post-visit satisfaction.
Maintain high CSI and NPS scores through excellent service and follow-through.
Collaborate with the Parts and Service team to streamline workflows and improve efficiency.

Qualifications

Minimum 2 years of experience as a Service Advisor in a dealership setting.
Solid understanding of customer satisfaction metrics (CSI, NPS).
Excellent communication and interpersonal skills.
Proven ability to multitask and manage a high-volume service drive.
Detail-oriented, organized, and adept at following up on tasks.
Bilingual (English/French) preferred.
Knowledge of automotive servicing methods.
Desire to work in a team-based environment and collaboratively achieve goals.
Passion for providing human-centered customer experiences.
Ability to adapt quickly to changing priorities.
Growth mindset, open to coaching, feedback, and continuous development.
Proficient in Microsoft Office Applications (Excel, Word, Outlook).

Job Type: Full-time

Pay: $45,000.00-$95,000.00 per year

Experience:

Customer Service: 2 years (preferred)
Service Advisor: 1 year (preferred)

Language:

French (preferred)
English (required)

Licence/Certification:

Driver's License (required)

Work Location: In person

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service advisor emplois - ottawa, on

Bilingual Service Advisor

In-Store Sales Advisor-(Full-Time/Part-Time) - Ottawa/Kanata

Professional Services Consultant

Technical Services Consultant

Médecin-conseil bilingue, Services médico-légaux / Bilingual Physician Advisor, Medico-Legal Services

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service advisor (ottawa, on)

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