25 meilleures offres (bilingual customer service associate, aurora, on) (à pourvoir)

Customer Service Agent 2 - Etobicoke - Part Time - Perm - Bilingual
Serco North America —Etobicoke, ON
- De 24,35 $ à 30,11 $ de l’heure
- Temps partiel
- Bilingue
- Service à la clientèle
- Anglais
il y a 5 jours
Sales and Customer Service
Ripplepak —Markham, ON
- De 18 $ à 19 $ de l’heure
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
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Guest Services Agent - 1020
Vrancor —North York, ON
- 21,04 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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il y a 8 jours
Customer Service Representative
Resolve Sleep Health —Toronto, ON
- 22 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
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Bilingual Customer Service Representative
Miele —Vaughan, ON
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
Customer Service Representative
Sprucefield capital inc —East York, ON
- De 17,20 $ à 33,25 $ de l’heure
- Temps partiel
- Bilingue
- Espagnol
- Vente
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il y a 11 jours
Sales Representative/Customer Service - (Patient Services Rep)
RSRS —Toronto, ON
- De 45 000 $ à 60 000 $ par an
- Temporaire
- Télétravail
- Bilingue
- Logiciels de GRC/CRM
- Vente
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il y a 7 jours
Bilingual Customer CARE Representative
The Lincoln Electric Company —Toronto, ON
- De 38 799 $ à 48 499 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
il y a 4 jours
Customer Service Representative (Bilingual – English/French)
Alpha Controls & Instrumentation Inc. —Markham, ON
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Systèmes PGI
- Assurance Dentaire
- Congés payés
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Customer Operations & Service Coordinator (Bilingual)
Miele —Vaughan, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Bilingue
- Logiciels de GRC/CRM
- Microsoft Excel
il y a 14 jours
Bilingual Customer Service Representative (English/French)
Primerica —Mississauga, ON
- De 45 000 $ à 47 000 $ par an
- Temps plein
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
il y a 14 jours
Customer Service Representative
Dependable Group of Companies —Concord, ON
- De 17,20 $ à 33,25 $ de l’heure
- Temps partiel
- Bilingue
- Espagnol
- Vente
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il y a 14 jours
Bilingual Inside Sales Customer Service
Westlake Pipe & Fittings —Woodbridge, ON
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
- Bourses d'Études
- Programme d'Aide aux Employés
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Amended - Client Liaison Agent - 21 Unilingual and 3 Bilingual (English/French) Opportunities
Ministry of Children, Community and Social Services —Toronto, ON
- De 26,92 $ à 31,31 $ de l’heure
- Temporaire
- Bilingue
- Anglais
- Compétences en communication
il y a 7 jours
Customer Service Project Coordinator
AlphaPoly Packaging —Brampton, ON
- À partir de 55 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Logiciels de GRC/CRM
- Assurance Dentaire
- Congés payés
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il y a 7 jours
Customer Service Representative
Support Services Group —Toronto, ON
- 19,35 $ de l’heure
- Temporaire
- Bilingue
- Logiciels de GRC/CRM
- Service à la clientèle
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il y a 12 jours
Bilingual Customer Service Representative
Sonova —Mississauga, ON
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
il y a 7 jours
Senior Client Representative
Royal Bank of Canada —Toronto, ON
- De 55 000 $ à 90 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
il y a 5 jours
Customer Service Coordinator
Merrithew International Inc. —Scarborough, ON
- De 45 000 $ à 47 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
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Bilingual Customer Experience Representative
DRIAS INTERNATIONAL LTD —Mississauga, ON
- De 22 $ à 26 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Assurance Invalidité
- Bourses d'Études
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Customer Supply Chain Representative
Maple Leaf Foods —Mississauga, ON
- De 47 000 $ à 69 000 $ par an
- Bilingue
- Microsoft Excel
- Systèmes PGI
- Bourses d'Études
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il y a 7 jours
Bilingual Customer Services Representative
Attaineo —Markham, ON
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
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Sales & Customer Service Representative
Community Sports Partners —Toronto, ON
- Temps plein
- Travail hybride
- Bilingue
- Logiciels de GRC/CRM
- Espagnol
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Bilingual - Customer Service Representative (Sales Department)
Easy Links Financial Inc. —Toronto, ON
- Bilingue
- Microsoft Outlook
- Dactylographie
Guest Service Representative
Motel 6 Whitby —Whitby, ON
- De 17,80 $ à 18,00 $ de l’heure
- Temps partiel
- Bilingue
- Service à la clientèle
- Hôtel
- Congés payés
Postuler rapidement
il y a 4 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual customer service associate (aurora, on)

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Customer Service Agent 2 - Etobicoke - Part Time - Perm - Bilingual

Serco North America
Etobicoke, ON

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Détails du poste

Permanent | Temps partiel
Il y a 5 jours

Compétences

Bilingue
Français
Service à la clientèle
Anglais
Diplôme d'études secondaires
Compétences en informatique
Permis de catégorie G

Description complète du poste

Etobicoke, Ontario, CA, M9C 5M1

Category: Customer Service

Job ID: 34244

widget: Part-Time

None

No - Teleworking not available for this position

$24.35-$30.11

Position Description & Qualifications

SUMMARY/PURPOSE:

Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
Assesses applicants’ identity documents for validity.
Provides information and assistance related to Driver Examination services.
To ensure the fair and proper issuance of an Ontario Driver’s Licence.

KEY RESPONSIBILITIES:

Provides excellent customer service during the delivery all Driver Examination Services.
Providing information and assistance to applicants for all classes of licences.
Reviewing applicant information to determine eligibility for a variety of classes of licences.
Conducting vision screen testing, photographing of applicants, and administering written and/or oral knowledge testing.
Scheduling and dispatching road tests and issuing temporary licences.
Collecting fees for a variety of transactions.
Investigating problems or errors on the driver record and initiating corrections.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
Adheres to all Ministry and operational confidentiality requirements.
Other related duties relevant to this position as may be required.

HEALTH AND SAFETY:

Ensures the ongoing maintenance of safe, healthy, and sustainable working environment at a DriveTest Centre including travel points.
Takes every precaution to contribute to a safe and healthy workplace.
Demonstrates correct use of equipment, materials and protective devices required by law.
Demonstrates awareness of and educates self on changes to legislation, regulations, Company policies and procedures.
Takes the initiative to report unsafe conditions.
Complies with Part III, Section 27 of the OHSA (Duties of Workers).

OTHER/PROJECTS:

Comply with Serco Canada Inc. policies and procedures.
Performs other tasks as assigned by management, including but not limited to special projects.
Must participate in obtaining any required security measures, as deemed by Serco.
Must participate in Initial and maintenance training for Customer Service Agent.

JOB REQUIREMENTS:

EDUCATION /CERTIFICATIONS:

Successful completion of the Customer Service Agent training program
GED or high school diploma as a minimum
Must hold a valid Ontario Class G driver’s licence.
Bilingual in English and French (spoken and written) is required.

KNOWLEDGE and EXPERENCE:

Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Intermediate level computer skills required
Two (2) years’ experience with demonstrated excellent customer service.

SKILLS/COMPETENCIES

(Interpersonal Communication, Financial, Managerial, Problem solving):

Excellent customer service skills, ability to deal with difficult and highly complex situations.
Ability to multi-task.
Ability to process and manage sensitive personal information.
Knowledge of applicable sections of the Highway Traffic Act, related regulations, and legislation as well as related government and company policies to provide information and advice to applicants.
Strong judgement and decision-making skills.

Knowledge and understanding of driving and assessment Driving test policies and standards, requirements of the driving test.

Assessment skills - Ability to observe accurately, monitor and evaluate overall candidate performance. Uniformity and consistency in assessment. Assimilate information quickly and extract key points.

Quality of service - Ability to establish and communicate what the candidate can expect during licensing process. Ability to communicate clearly, choosing content, style, and language to suit the audience and context and deal with enquiries from candidates. Ability to provide clear feedback about test results.

Fostering Change - The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness.

Thoroughness - The ability to ensure that one's own work is complete and accurate. Proven track record of high performance and creating a positive and productive work environment.

Decisiveness - The ability to make difficult decisions in a timely manner.

Stress Management - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Personal credibility - To be responsible, reliable, and trustworthy.

MENTAL AND PHYSICAL EFFORT:

Mental: Activities are moderate intensity at more than 4 hrs/day or high intensity at 2-4 hrs/day
Physical: Activities are low intensity, less than 2 hrs/day

WORKING CONDITIONS:

Little exposure to disagreeable elements
Minor risk of injury, harm, or illness

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual customer service associate (aurora, on)

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