25 meilleures offres (application support analyst, calgary, ab) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : application support analyst (calgary, ab)

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Network Specialist/Analyst III

Calgary Board of Education
Calgary, AB

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Détails du poste

Temps plein
Il y a 3 jours

Compétences

Systèmes d'exploitation
Informatique
Service à la clientèle
Ingénierie
LAN
Études postsecondaires
UNIX
Windows
Infrastructure réseau
Baccalauréat
Ethernet
Génie informatique
Réseaux informatiques
Sens de l'organisation
Télécommunication
Communication
Diplôme d'associé
Compétences en communication

Description complète du poste

Mission

The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.

When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.

Competition Info

Competition Close Date: Thursday, July 23, 2026 @ 11:59pm

Calendar: 12 Month

Salary: Staff Association, administered at Grade J

FTE: 1.0, 35 hours/week

Position Description

purpose

The purpose of this position is to install and maintain network equipment as well as address problems, provides corrective actions, and employs proactive practices to achieve improved efficiencies or increased cost-effectiveness of network configurations. The emphasis of this position is to operate in a proactive manner and work will generally be performed on the wide area network.

accountability

The Network Specialist / Analyst has basic accountability for:

Maintaining awareness and an understanding of current and emerging network infrastructure technologies;

Facilitating discussions with users in regard to technology problems they are experiencing, explaining the nature and solution of the problem, and advising improved operational practices, as appropriate;

Using knowledge of diagnostic equipment and knowledge of network components to isolate problems and determine if the problem is related to the network hardware;

Investigating problems and determining corrective actions using the most appropriate methods such as contacting internal and external stakeholders and/or researching appropriate written documentation; and,

Correcting problems that are related to local area and wide area network hardware.

The Network Specialist / Analyst - Level III has specific accountability for:

Using knowledge of network hardware, protocols and operating system software to isolate network problems and determine the necessary action required to correct the problem;

Correcting problems that are related to network hardware, protocols and/or operating system software;

Understanding device operation in various configurations to develop recommendations for small to mid-scale (school or department based) environments; and,

Managing large projects that are broad in scope.

major responsibilities

The Network Specialist/Analyst position has basic responsibility for:

Installing and configuring data communication equipment in both Local Area Network (LAN) and Wide Area Network (WAN) environments within both school and administrative buildings.
Operating diagnostic equipment relating to analysing network performance and network protocols. Compiling information and preparing reports resulting from the testing and monitoring initiatives to provide a summary description of network anomalies or as a method of creating a reference point of network performance.
Responding to network trouble calls, determining causes of problems and implementing technical solutions.
Recommending and implementing modifications and changes to existing defined methods to increase efficiencies.
Assessing compatibility and recommending devices for optimum integration of various network hardware devices.
Liaising with staff from schools, departments and I.T.S., providing information, advice and training related to implementing local and wide area network configurations.
Researching current literature and manuals to maintain an awareness of existing and emerging network infrastructure technologies.
Performing cost analysis of using various network infrastructure devices based on a school or department’s needs. Advising and assisting in planning network upgrades and/or changes from one system to another.
Performing wireless LAN site surveys to determine appropriate designs. Consulting with schools on the outcome of the survey and presenting potential design scenarios.
Coordinating network device installations with schools, departments, and external parties related to specific development and expansion projects.
Discussing problems, corrective actions and proactive practices to achieve improved efficiencies or increased cost-effectiveness of network configurations.

The Network Specialist/Analyst - Level III position has specific responsibility for:

Deploys system wide access control list updates and firmware updates on all network devices in both emergency and scheduled maintenance situations.
Oversees the evaluation and testing of new network infrastructure equipment in a lab environment for compatibility with existing systems or to isolate problems with faulty equipment.
Reviews and analyzes wide area network performance information, identifies standards, trends and watches for areas of potential problems or degradation. Develops proposals and reports for management with recommendations on the basis of research and analysis.
Discusses integration of wide area network planning with Principals. Performs costing analyses for start-up, implementation and ongoing maintenance of wide area network devices. Participates in migration (moving from one system to another) and upgrading (improving) planning for schools, departments and segments of the entire wide area network.
Installing network devices, ensuring appropriate network configuration. When necessary, modifying configurations to align appropriately with school-based routers.
Managing large network projects where a clearly defined role has to be established. Projects are broad in scope, and resources encompass most sites or clients. Client and third party interactions require tact.
Provides advice, guidance and training to junior level Network Specialists/Analysts.
Performs other related responsibilities as assigned to meet goals and objectives.

qualifications

Education and Experience

University degree in Computer Science or Computer Engineering with a minimum of two years related experience; or two-year post-secondary degree or diploma in the field of data communication, network engineering, or telecommunications with a minimum of four years directly related experience.

An equivalent combination of directly related post-secondary education and directly related experience may be considered.

Demonstrated Skills and Competencies

Knowledge of Windows and Unix operating systems, network management systems and data communications protocols.

Demonstrated expertise in Ethernet and Wireless LAN communications required.

Demonstrated ability to function effectively and independently in an atmosphere of constantly changing priorities with time/pressure commitments and very demanding client base.

Must possess strong organizational skills and the ability to juggle multiple responsibilities at once.

Demonstrated effective interpersonal and customer service skills.

Demonstrated written and oral communication skills.

The ability to work effectively in a team-based environment is required.

Personal suitability.

NOTE:

This position requires personal transportation to conduct role responsibilities.

This position requires occasional moderate lifting related to network equipment installations

This position is on a rotating on-call schedule.

Conditions of Employment

Police Information Clearance: Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.

Be Part of Our Success

A career with the CBE offers incredible opportunities, rewards and supports.

Land Acknowledgement

The Calgary Board of Education acknowledges the traditional territories and oral practices of the Treaty 7 Nations, including the Siksikaitsitapi Nations, Tsuut'ina Nation, and the Îyârhe Nakoda Nations. We acknowledge the Métis Nation within Alberta, and all people who make their homes in the Treaty 7 region of southern Alberta. As a learning organization, we are committed to advancing the Truth and Reconciliation Calls to Action focused on Education for ReconciliACTION.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : application support analyst (calgary, ab)

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