purpose
The purpose of this position is to install and maintain network equipment as well as address problems, provides corrective actions, and employs proactive practices to achieve improved efficiencies or increased cost-effectiveness of network configurations. The emphasis of this position is to operate in a proactive manner and work will generally be performed on the wide area network.
accountability
The Network Specialist / Analyst has basic accountability for:
Facilitating discussions with users in regard to technology problems they are experiencing, explaining the nature and solution of the problem, and advising improved operational practices, as appropriate;
The Network Specialist / Analyst - Level III has specific accountability for:
major responsibilities
The Network Specialist/Analyst position has basic responsibility for:
Installing and configuring data communication equipment in both Local Area Network (LAN) and Wide Area Network (WAN) environments within both school and administrative buildings.
Operating diagnostic equipment relating to analysing network performance and network protocols. Compiling information and preparing reports resulting from the testing and monitoring initiatives to provide a summary description of network anomalies or as a method of creating a reference point of network performance.
Responding to network trouble calls, determining causes of problems and implementing technical solutions.
Recommending and implementing modifications and changes to existing defined methods to increase efficiencies.
Assessing compatibility and recommending devices for optimum integration of various network hardware devices.
Liaising with staff from schools, departments and I.T.S., providing information, advice and training related to implementing local and wide area network configurations.
Researching current literature and manuals to maintain an awareness of existing and emerging network infrastructure technologies.
Performing cost analysis of using various network infrastructure devices based on a school or department’s needs. Advising and assisting in planning network upgrades and/or changes from one system to another.
Performing wireless LAN site surveys to determine appropriate designs. Consulting with schools on the outcome of the survey and presenting potential design scenarios.
Coordinating network device installations with schools, departments, and external parties related to specific development and expansion projects.
Discussing problems, corrective actions and proactive practices to achieve improved efficiencies or increased cost-effectiveness of network configurations.
The Network Specialist/Analyst - Level III position has specific responsibility for:
Deploys system wide access control list updates and firmware updates on all network devices in both emergency and scheduled maintenance situations.
Oversees the evaluation and testing of new network infrastructure equipment in a lab environment for compatibility with existing systems or to isolate problems with faulty equipment.
Reviews and analyzes wide area network performance information, identifies standards, trends and watches for areas of potential problems or degradation. Develops proposals and reports for management with recommendations on the basis of research and analysis.
Discusses integration of wide area network planning with Principals. Performs costing analyses for start-up, implementation and ongoing maintenance of wide area network devices. Participates in migration (moving from one system to another) and upgrading (improving) planning for schools, departments and segments of the entire wide area network.
Installing network devices, ensuring appropriate network configuration. When necessary, modifying configurations to align appropriately with school-based routers.
Managing large network projects where a clearly defined role has to be established. Projects are broad in scope, and resources encompass most sites or clients. Client and third party interactions require tact.
Provides advice, guidance and training to junior level Network Specialists/Analysts.
Performs other related responsibilities as assigned to meet goals and objectives.
qualifications
Education and Experience
University degree in Computer Science or Computer Engineering with a minimum of two years related experience; or two-year post-secondary degree or diploma in the field of data communication, network engineering, or telecommunications with a minimum of four years directly related experience.
Demonstrated Skills and Competencies
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