25 meilleures offres (technical support representative, calgary, ab) (à pourvoir)

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The Hillman Group —Calgary, AB
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- Microsoft Excel
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SMS Equipment Inc. —Calgary, AB
- 48 000 $ par an
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- Fins de semaine au besoin
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Schlumberger —Calgary, AB
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Trade Marketing Representative - Calgary
Imperial Tobacco Canada —Calgary, AB
- Bilingue
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il y a 1 jour
SMB Business Development Representative
Sidetrade —Calgary, AB
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- Baccalauréat
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Account Manager - Alberta, Canada
Accommodations Plus International —Calgary, AB
- De 60 000 $ à 70 000 $ par an
- Fins de semaine au besoin
- Télétravail
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Junior Sales Representative (Software) - New Graduate
CardGio Inc —Calgary, AB
- De 25 $ à 27 $ de l’heure
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Technical Sales Representative, Feed Additives & Premix
Nutreco —Okotoks, AB
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Motion Industries (MOT) —Calgary, AB
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Hi-Tech Cabinets and Closets Inc. —Calgary, AB
- De 40 000 $ à 60 000 $ par an
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Strategic Outside Sales Representative
Barnhart Crane & Rigging —Calgary, AB
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InteliRain Inc. —Calgary, AB
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support representative (calgary, ab)

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Customer Service Representative (CSR) - Inside Sales

Graybar
Calgary, AB

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Détails du poste

Avantages

Régimes de participation aux bénéfices
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Bourses d'Études

Compétences

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Vente
Service à la clientèle
Mathématiques de base
Études postsecondaires
Microsoft Office
Diplôme d'études secondaires
Sens de l'organisation
Compétences en communication
Négociation
Gestion du temps

Description complète du poste

Job Brief

This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position supports orders, pricing and billing.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our Calgary, AB branch.

Customer Service Representative (CSR) – Inside Sales

Position Summary:

The Customer Service – Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position provides our customers with a high level of service which includes delivering the highest quality customer care in accordance with corporate objectives and revenue goals.

Major Responsibilities:

Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
Handle written correspondence received from and sent to customers in a timely manner.
Assist and support Account Managers by providing technical support to customers and end users, as well as sharing information that will allow both parties to offer customers a total Graybar solution.
Consult with clients and customers after a sale to resolve problems and to provide support in an efficient and effective manner.
Provide customer feedback to the Branch Manager in a timely fashion.
Participate in training sessions, trade shows, branch meetings and sales meetings as requested.
Keep management informed of local competition and market conditions.
Track stock out items and recommend new stock items.
Deal with product related problems such as defective products, the return of products and warranty situations.
Other duties may be assigned as needed.

Preferred Skills & Experience:

Minimum Grade 12 education; however, a technical background (i.e. Electrical Engineering Technologist) or post-secondary education is considered an asset.
Broad knowledge of the company's products and services, with the ability to effectively present these to Graybar Canada’s customers.
One to three years of related sales experience considered an asset.
Must exhibit excellent time management and organizational skills.
Possess strong relationship building skills to cultivate and develop customer loyalty.
Ability to work with all levels of employees and management, both internally and externally.
Strong customer service and troubleshooting skills.
Exceptional conflict resolution, negotiation and objection handling skills.
Basic mathematical skills.
Excellent spoken and written communication skills.
Must demonstrate honesty and integrity.
Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
Willingness to go the extra mile.
Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

Graybar Canada offers a competitive compensation and benefits package including:

No Evening or Weekend Shifts
TELUS Health Virtual Care
Cost shared Health and Dental Benefits
Life & AD&D Insurance
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

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technical support representative emplois - calgary, ab

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support representative (calgary, ab)

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