25 meilleures offres (guest service agent, alberta) (à pourvoir)

Guest Services Ticket Agent
RMSI-JTAC —Jasper, AB
- Fins de semaine au besoin
- Service à la clientèle
- Expérience administrative
- Sens de l'organisation
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Front Desk Agent
FAIRMONT —Banff, AB
- De 20,18 $ à 25,65 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Hôtel
- Assurance Dentaire
- Assurance Vision
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Guest Experience Agent, Columbia Icefield
Pursuit Collection —Jasper, AB
- 18 $ de l’heure
- Temps plein
- Hôtel
- En présentiel
- Service aux visiteurs
Front Desk Agent
Pomeroy Lodging LP —Calgary, AB
- 18 $ de l’heure
- Fins de semaine au besoin
- Service
- Bar
- Hôtel
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Front Desk Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Étiquette au téléphone
Postuler rapidement
Front Desk Agent
Canadian Hostelling Association —Calgary, AB
- 18,14 $ de l’heure
- Hôtel
- Réception
- En présentiel
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Agent à la réception
Canadian Hostelling Association —Calgary, AB
- 18,14 $ de l’heure
- Anglais
- Hôtel
- Réception
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5 h
Front Desk Agent
Banff Caribou Properties Ltd. —Banff, AB
- Fins de semaine au besoin
- Réception
- Compétences en communication
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il y a 3 jours
"At Your Service" AYS Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Temps partiel
- Service à la clientèle
- Hôtel
- Restaurant
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Front Desk Agent
Spring Creek Resorts —Canmore, AB
- De 20 $ à 25 $ par jour
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vie
PT Guest Services Agent - Nova Inn Edson
Nova Hotels —Edson, AB
- Temps partiel
- Service à la clientèle
- Anglais
- Hôtel
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Front Desk Agent
Super 8 —Calgary, AB
- De 15,00 $ à 17,50 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
- Assurance Dentaire
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Night Auditor
Days Inn By Wyndham Taber —Taber, AB
- De 15 $ à 17 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 1 jour
Product Coordinator - Bilingual
Accomsure Ltd. —Calgary, AB
- Temps plein
- Bilingue
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
Hotel Front Desk Agent
Blackstone Mountain Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 8 jours
Hotel Front Desk Agent-Part Time
Falcon Crest Lodge —Canmore, AB
- À partir de 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Programme d'Aide aux Employés
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il y a 8 jours
Front Desk Agent
Slave lake inn and Conference Centre —Slave Lake, AB
- De 18 $ à 20 $ de l’heure
- Temps plein
- Hospitalité
- Microsoft Office
- Hôtel
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Front Desk Agent/Night Auditor
BEST WESTERN GRANDE PRAIRIE HOTEL & SUITES —Grande Prairie, AB
- De 16 $ à 17 $ de l’heure
- Temps plein
- Service à la clientèle
- Mathématiques de base
- Anglais
Postuler rapidement
il y a 8 jours
Front Desk Agent
High Prairie Inn —High Prairie, AB
- De 16 $ à 18 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
- Heures d'arrivée et de départ flexibles
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Front Desk Agent
The Kanata Blairmore —Blairmore, AB
- À partir de 18 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Pas d'expérience requise
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Front Desk Agent
BCMI Peace River —Peace River, AB
- De 15 $ à 17 $ de l’heure
- Temps partiel
- Microsoft Word
- Google Suite
- Service à la clientèle
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Front Desk Agent
The Kanata Bonnyville —Bonnyville, AB
- À partir de 18 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Pas d'expérience requise
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Front Desk Supervisor/Duty Manager
Lake Louise Inn —Lake Louise, AB
- De 53 330 $ à 57 330 $ par an
- Temps plein
- Expérience en gestion
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Programme d'Aide aux Employés
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6 h
Front Desk Agent
INNhotels —Canmore, AB
- 19 $ de l’heure
- Temps plein
- Microsoft Word
- Hospitalité
- Google Suite
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Front Desk Agent
The Juniper Hotel & Bistro —Banff, AB
- À partir de 19,50 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 11 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (alberta)

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Guest Services Ticket Agent

RMSI-JTAC
Jasper, AB

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Détails du poste

Temps plein

Compétences

Utilisation d'un ordinateur
Service à la clientèle
Classement
Expérience administrative
Sens de l'organisation
Manipulation d'argent

Description complète du poste

Guest Services Agent
Reports To: Guest Services Manager/Supervisor

Position Overview:
Guest Services Agents are the frontline ambassadors of the resort and are responsible for delivering a seamless, friendly, and efficient experience to every guest. This role involves the sale of daily lift tickets, loyalty cards, and a variety of related resort products, using a computerized Point of Sale (POS) system. Agents must be confident in handling transactions, resolving guest concerns, and providing accurate and helpful information.
In addition to sales, agents play a critical role in monitoring ticket access, maintaining accurate records, and escalating issues to the Guest Services Supervisor or Assistant Supervisor when appropriate.
This is a full-time seasonal position (early November to early May), requiring availability 5 out of 7 days per week, including evenings, weekends, and holidays. Standard probationary conditions apply as per Alberta Employment Standards.
Job Duties

Sell daily lift tickets and apply relevant discounts accurately
Handle cash, credit card and debit transaction while using a computerized/point of sale system (RTP)
Adaptability to learn and use a point of sales system (RTP)
Work with the sale and redemption of third-party loyalty cards and process these following the proper procedures
Follow proper cash-out procedure
Count float at beginning & end of shift and sign it IN and OUT on control sheet
Make sure everything is in balance and debit machine is closed
Receive and assist in handling guest complaints and refer to supervisor if needed
Be knowledgeable about location infrastructure and services
Be knowledgeable and able to inform guests about tickets, loyalty cards, and third-party tickets and passes.
Process vouchers on correct accounts (reconcile at the end of the shift)
Filing and administrative tasks
Fix problems that could occur with the set-up of different products
Enter and process destination/group bookings
All duties as assigned
Employees will conduct themselves in compliance with Alberta Occupational Health and Safety legislation as it relates to their job
Periodically auditing lift ticket scans and access to ensure adherence to policy and terms of use

Qualifications

Previous Point of Sales (POS) experience preferred
Proficient in computer use and general administrative tasks
Good organizational skills
Ability to work well under pressure (busy times or when dealing with irate customer)
Skiing or snowboarding experience to assist customers in choosing the correct products is an asset.

Core Competencies

Exceptional interpersonal and customer service skills
Strong conflict resolution and de-escalation abilities
Accurate cash handling and numeracy skills
Reliable and trustworthy
Capable of working independently and as part of a team
Positive and outgoing attitude

Attributes

Motivated and eager to learn new skills, processes, and responsibilities.
Observant and attentive to detail, able to identify routine tasks that need to be completed.
Demonstrates a positive attitude and willingness to contribute to team goals.
Self-aware and receptive to feedback, using coaching opportunities to improve performance.
Applies training and available resources to solve problems and address customer or operational needs.
Communicates professionally and respectfully with customers, colleagues, and supervisors.
Able to manage time effectively, prioritize assigned work, and meet performance expectations.
Adaptable and willing to take on new challenges in a changing work environment.

Supplementary

Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, and “Employee Handbook”.
Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.

Note: The job is not limited to this list. This is an outline of what is expected. Ask questions often/as needed.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (alberta)

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