25 meilleures offres (service writer, edmonton, ab) (à pourvoir)

Customer Sales & Service Representative
Gordon Russell Ltd. —Fort Saskatchewan, AB
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
Service Manager - FFUN Motorsports Saskatoon - Relocation Bonus up to $5,000
FFUN Group —Edmonton, AB
- À partir de 100 000 $ par an
- Temps plein
- Leadership
- Compétences en communication
- Assurance Dentaire
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Automotive Service Advisor
Lexus of Edmonton —Edmonton, AB
- De 68 350,00 $ à 107 366,64 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Diplôme d'études secondaires
- Assurance Dentaire
Postuler rapidement
Automotive Service Advisor
Lakewood Chevrolet —Edmonton, AB
- De 60 000 $ à 150 000 $ par an
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Diplôme d'études secondaires
- Réductions Tarifaires
- Assurance Invalidité
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Automotive Store Manager
Midas - Edmonton 5392 —Edmonton, AB
- De 80 000 $ à 120 000 $ par an
- Service à la clientèle
- Expérience en supervision
- Baccalauréat
- Assurance Dentaire
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Customer Service Representative - Modern Auto Body
AutoCanada Inc. —Edmonton, AB
- De 18 $ à 25 $ de l’heure
- Embauche urgente
- Microsoft Outlook
- Service à la clientèle
- Microsoft Office
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Service Manager
Cummins Inc. —Edmonton, AB
- Expérience en supervision
- Baccalauréat
- Diplôme universitaire non requis
- Assurance Dentaire
- Assurance Vie
Service Shop Supervisor - Nisku
NationaLease —Nisku, AB
- De 51 $ à 58 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Diplôme d'études secondaires
- Assurance Invalidité
- Assurance Dentaire
il y a 7 jours
Customer Service Representative
Zender Ford —Spruce Grove, AB
- Temps plein
- Vente
- Service à la clientèle
- Esprit d'analyse
- Assurance Dentaire
Postuler rapidement
il y a 8 jours
Communications Team Member
Sherwood Ford —Sherwood Park, AB
- De 20 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Expérience en mécanique
- Vente
- Service à la clientèle
- Programmes de Bien-être
- Assurance Invalidité
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14 h
Front Counter Service Advisor, Edmonton (Northgate)
Fountain Tire —Edmonton, AB
- De 60 000 $ à 70 000 $ par an
- Quart de jour
- Assurance Dentaire
- Assurance Vision
3 h
Service Coordinator
Bunzl Canada —Edmonton, AB
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
il y a 1 jour
Gallery & Boutique Coordinator
Alberta Council for the Ukrainian Arts —Edmonton, AB
- Temps partiel
il y a 3 jours
Service Advisor - Nisku
NationaLease —Nisku, AB
- De 23 $ à 27 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Pas de déplacements
- Assurance Dentaire
- Programme d'Aide aux Employés
il y a 7 jours
Fleet Service Advisor
Zender Ford —Spruce Grove, AB
- Temps plein
- Service à la clientèle
- Compétences en communication
- Gestion du temps
- Assurance Invalidité
- Assurance Dentaire
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11 h
Appointment Coordinator (Toyota on the Trail)
Go Auto —Edmonton, AB
- Temps plein
- Service à la clientèle
- Compétences en communication
- Assurance Dentaire
il y a 6 jours
Senior Specifications Writer
Dialog —Edmonton, AB
- De 90 000 $ à 124 000 $ par an
- Temps plein
- Compétences rédactionnelles
- Ingénierie
- Gestion de projet
- Assurance Dentaire
Junior Service Advisor -- Bobcat of Edmonton.
NationaLease —Edmonton, AB
- De 20 $ à 24 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
Service Advisor (Go Nissan South)
Go Auto —Edmonton, AB
- Temps plein
- Sens de l'organisation
- Compétences en informatique
- Compétences en communication
- Assurance Dentaire
il y a 6 jours
Service Coordinator
Recreational Power Sports —Edmonton, AB
- De 18 $ à 20 $ de l’heure
- Temps plein
- Microsoft Word
- Google Suite
- Service à la clientèle
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
il y a 1 jour
Automotive Service Advisor (Genesis South Edmonton)
Go Auto —Edmonton, AB
- Temps plein
- Service à la clientèle
- Compétences en communication
- Assurance Dentaire
il y a 5 jours
Shared Services Coordinator
Finning International Inc. —Edmonton, AB
- Temps plein
- Microsoft Office
- Expérience administrative
- Comptabilité
il y a 4 jours
Service Advisor Automotive Service
Canadian Tire Dealers Association —Sherwood Park, AB
- Temps partiel
- Compétences en informatique
- Compétences en communication
- Régimes de participation aux bénéfices
- Heures d'arrivée et de départ flexibles
Inside Sales Representative
Trail Tire Commercial —Edmonton, AB
- De 45 000 $ à 65 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 4 jours
Service and Parts Advisor
KADRI AUTO —Edmonton, AB
- De 20 $ à 30 $ de l’heure
- Temps plein
- Expérience en gestion
- Diplôme d'études secondaires
- Sens de l'organisation
Postuler rapidement
il y a 11 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service writer (edmonton, ab)

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Customer Sales & Service Representative

Gordon Russell Ltd.
Fort Saskatchewan, AB

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Heartland office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Manager of Customer Support with guidance from Service Manager/ Branch Manager
Key Collaborations: Service Department, Product Specialist, Inside Sales, Warehouse, Provincial Administrator
Key external interactions: customers, prospective customers, vendors & factory reps.
Should be prepared with appropriate information to discuss at Dispatch/ Toolbox meetings to ensure continued service excellence

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

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Affinez votre recherche

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service writer (edmonton, ab)

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