4 meilleures offres (host/server, ottawa, on) (à pourvoir)

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Aramark —Kanata, ON
- De 22 $ à 24 $ de l’heure
- Temps plein
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Mati Crudo + Charcoal —Ottawa, ON
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Restaurant Event Day Manager

Aramark
Kanata, ON

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Détails du poste

Temps plein

Compétences

Service à la clientèle
Leadership d'équipe
Coaching
Politiques de santé et sécurité au travail
Gestion des équipes
Orientation axée sur le service à la clientèle
POS
Réglementation en santé et sécurité du travail (SST)
Formation et développement
Service aux visiteurs
Sécurité alimentaire
Manipulation d'argent
Leadership
Résolution des problèmes de la clientèle
Compétences en communication
Coordination d'équipe
Expérience en gestion de services alimentaires
Certificat Smart Serve

Description complète du poste

Job Description

The Event Day Restaurant Manager – Full-Service is responsible for leading all aspects of front-of-house operations within a full-service restaurant located in a high-volume event venue. This role ensures an elevated dining experience through attentive service, strong team leadership, and seamless coordination with culinary and bar teams during event days.

Job Responsibilities

Lead full-service dining operations during event days, ensuring a high standard of hospitality and guest satisfaction

Manage all front-of-house staff including servers, hosts, bartenders, and support staff in a structured dining environment
Oversee guest flow, reservations, and table management to maximize seating efficiency and service quality
Maintain strong communication with kitchen and bar teams to ensure accurate timing, food quality, and seamless service execution
Actively engage with guests, handle escalations, and resolve service issues professionally and promptly
Ensure proper pre-service setup, service execution, and post-event breakdown of the restaurant
Monitor pacing of courses, table turns, and service standards consistent with a full-service dining experience
Manage attendance, floor plans, and in-shift staffing adjustments based on business levels
Enforce company policies, food safety standards, and health & safety regulations
Oversee POS operations, cash handling, and end-of-day reporting as required
Maintain a clean, organized, and upscale dining environment
Place and manage food, beverage, and supply orders
Prepare and manage staff schedules in alignment with the event calendar
Ensure operational readiness of the restaurant, including staffing plans, inventory levels, and service setup standards
Full-time position between September and June.
Opportunity to work in a dynamic, high-energy hospitality environment
Potential for growth within restaurant and venue operations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Minimum 2+ years of restaurant management experience in a full-service dining environment required
Experience in high-volume or event-based venues (arena, stadium, or large restaurant) is strongly preferred
Strong understanding of full-service standards, including table service, pacing, and guest engagement
Proven leadership ability in fast-paced, guest-focused environments
Solid knowledge of food, beverage, and alcohol service standards
Valid Smart Serve certification (required)
Must have reliable personal transportation to and from the arena

Exceptional guest service and hospitality mindset

Strong leadership, coaching, and team development skills
Ability to manage multiple tables, sections, and service flows simultaneously
Excellent problem-solving and conflict resolution abilities
Strong organizational and communication skills
Attention to detail with a focus on delivering a premium dining experience

#ACAN200

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The pay range for this position is $22.00 - $24.00.

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